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Real InterContinental San Salvador at Metrocentro Mall

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Real InterContinental San Salvador at Metrocentro Mall
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706 Reviews from our TripAdvisor Community

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There are newer reviews for Real InterContinental San Salvador at Metrocentro Mall
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Showing 338: English reviews
Arlington, Virginia
Reviewed 5 March 2014

Wonderful staff and nice facilities, though with a major renovation program underway so hardhats and hammering were part of each day (but not bothersome, except for one or two restaurants being closed.) Both the Italian and Brazilian restaurants were good but definitely not cheap by local standards. Newly-renovated gym is compact but fully functional with all-new equipment -- and probably...

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Helpful?
Thank David H
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear David H: Thank very much for your review and also for being part of our IHG reward club!!! We are delighted with your comments and are committed to maintaining the great level of service that you received during your stay. Thank you and we look forward to you visiting us again soon! Miriam Melendez General Manager

Guaynabo, Puerto Rico
Reviewed 3 March 2014

I have stayed in this hotel three times and I feel like I've been going there for ever. Everybody says hi to me they all remember me and welcome me back. I can really feel at home here while I am away from home.

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Thank Joe S
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Joe S: Thank you very much for your review !!! We are delighted with your comments and are committed to maintaining the great level of service that you received during your stay. We hope you will come and visit us again! Best Regards, Miriam Melendez General Manager

Dallas, Texas
Reviewed 17 February 2014

I have had the opportunity to stay at this hotel for a couple of times and every time I go there the service is magnificent. In the other hand my husband every time he travels for work he stays at this hotel (8 to 10 times a year). But this last time I was overwhelming impressed with the service that...

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Helpful?
Thank Pam0618
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Pam0618: Thank you very much for this wonderful review!! We are delighted with your comments and are committed to maintaining the great level of service that you received during your stay. Our staff takes great care to treat each of our guests like family so they are overjoyed to hear your kind words Thank you and we look forward...

Pittsburgh, Pennsylvania
Reviewed 17 February 2014

This Intercontinental is a great choice in San Salvador. It is located near many restaurants and there is a ton of shopping for anything you may need. A taxi ride to Zona Rosa is only about 15 minutes away ($7-$8) The rooms are clean as well as all common areas. They were putting together the final renovations on the gym...

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1Thank David I
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear David I: Thank very much for your review!!! We are very pleased to know that you enjoy our hotel and our facilities!!! We look forward to receiving you again in the near future. Best Regards, Miriam Melendez General Manager

Tarrytown, NY
Reviewed 17 February 2014 via mobile

The hotel was very cleanly and well run. It seemed like a good place to stay for business. Room service food was good. The gym was under construction though and very small. There was nearby access to a very large mall.

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Thank TarrytownMom
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear TarrytownMom: Thank you very much for your comment!! We are happy to know that you enjoyed your stay with us and we hope that you will visit us again soon! Best Regards, Miriam Melendez General Manager

Reviewed 16 February 2014

Stayed for 1 night during my annual business trip to San Salvador. Located across from the Metrocenter Shopping Mall easily accesable by footbridge. Hotel rooms very good and clean (some needing updating). AC works well. Business center no longer staffed during the full day. Very good breakfast buffet. Main restaurant Brazilian rodizio-style every night. Meats are very good-accompanying buffet not...

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1Thank msmbedford
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear msmbedfor First of all, we want to thank you for your review! Receiving feedback from our guests is very important to us and great service is our top priority, we are going to work on your remarks and we hope to have you with us again. Sincerely, Miriam Melendez General Manager

Reviewed 11 February 2014

I wanted to receive a warm Welcome as a Member Platinum of IHG but no one notice that. I changed the reservation through the Website but it seems not changed on the Hotel. Didn't receive the Upgrade as expected but at the end, they gave it to me. Rooms are good; clean and confortable. Internet service very GOOD (Unexpected). Surrounding...

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1Thank Mandrake29
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Mandrake29: Thank you very much for being Platinum IHG Reward member and your loyalty to our InterContinental Hotels. Receiving feedback from our guests is very important to us and we appreciate you taking the time to let us know how your stay was with us. We are sorry for the inconvenience you experienced during your check-in and we have...

USA
Reviewed 8 February 2014

This hotel is world class by all standards. Really nice rooms and bathrooms, good gym, excellent and attentive staff and a well kept property that looks new, but it many years older. The really nice part of this hotel is that it has a skyway walk across the main road that goes to a shopping mall area. So it is...

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Thank Larry8241
Real-IC, Gerente at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Larry8241: Thank very much for your review!!! We are delighted with your comments and are committed to maintaining the great level of service that you received during your stay. Thank you and we look forward to you visiting us again soon! Miriam Melendez General Manager

Lacombe, Canada
Reviewed 7 February 2014

Always felt welcomed home, as we retired to the hotel each evening. We were especially delighted to be greeted by the ever pleasant and always helpful Fernado, part of the front door staff (and at the concierge desk). We miss you already brother and hope to see you again in the near future! Thank you for making us feel that...

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Thank ChristineFBI
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear ChristineFBI: Thank you for this fantastic review! Our staff takes great care to treat each of our guests like family so they are overjoyed to hear your kind words. Thank you and we look forward to you visiting us again soon! Miriam Melendez General Manager

Seattle, Washington, United States
Reviewed 31 January 2014

Enjoyable stopover. Comfortable, restful spot with the highlight being really great service. Roberto and Janette in the lounge were both standouts: professional and friendly with great advice about how and what to see and explore around San Salvador. Juan in the bar/restaurant was also professional, efficient and welcoming. I 'll stay here again.

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Thank Per T
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Per T: Thank you very much for your review!!! We are delighted with your comments and are committed to maintaining the great level of service that you received during your stay. And also, we want to thank you on behalf our members staff you have mentioned. Miriam Meléndez General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
This luxury hotel is located at the city's business center and next to Metrocentro Mall, one of Central America's largest shopping malls with more than 500 venues. Our guestrooms are designed to ensure your best rest, equipped with soundproof windows, custom mattresses, high streaming speed Internet and more. Enjoy our wide selection of restaurants such as Faisca do Brasil, an authentic rodizio style Brazilian steakhouse. Nau Sushi Lounge where guests enjoy fresh sushi rolls, handcrafted cocktails and live music. Picasso Stone Flame Oven is our casual restaurant, the perfect spot for enjoying pizzas, carpaccios, burgers, pastas and desserts. Guests can exercise at our fitness center or relax at our Spa InterContinental where they can choose from a variety of soothing massage treatments. ... more   less 

Additional Information about Real InterContinental San Salvador at Metrocentro Mall

Address: Blvd. de los Heroes and Avenue Sisimiles, San Salvador AP 05 44, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Price Range: ₹ 8,132 - ₹ 16,130 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental San Salvador at Metrocentro Mall 4.5*
Number of rooms: 228
Reservation Options:
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Also Known As:
Intercontinental Hotels Real San Salvador Hotel San Salvador
Intercontinental San Salvador
San Salvador Intercontinental
Hotel Style:
#1 Spa Hotel in San Salvador
#1 Business Hotel in San Salvador
#2 Family Hotel in San Salvador
#7 Romantic Hotel in San Salvador
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental San Salvador at Metrocentro Mall staff and other travellers.
11 questions
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Questions? Get answers from Real InterContinental San Salvador at Metrocentro Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location it perfect for Business or vacation.”
 of 5 bubbles en0tr, 17 Feb 2017 | Read review
“Si eres IHG que te garanticen acceso a Club Ejecutivo segun tu Categoria IHG”
 of 5 bubbles RodrigoGonzalez, 6 Nov 2016 | Read review
“8th floor is worth every penny”
 of 5 bubbles randylopez7, 31 Oct 2016 | Read review
“If you are often going to IHG hotels, purchase an Ambassador card (USD 200 per year) and usually you always get an upgrade.”
 of 5 bubbles 924bojanm, 27 Sep 2016 | Read review
“Ask for mall-room view.... I think it's better - the one we got was some sort of "mountain view"”
 of 5 bubbles BrightShadow, 25 Aug 2016 | Read review
5 of 5