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Hyatt Regency Belgrade

Traveller (424)
Room & Suite (115)
Dining (44)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Experience the unique, modern and energizing spirit of Hyatt Regency Belgrade Hyatt Regency Belgrade is the preferred upscale hotel for leisure and business travelers, conveniently located in the heart of New Belgrade, the capital’s main business and entertainment district. Close to the city center and well connected to Belgrade airport. Enjoy long walks along the Sava river, have fun in the largest shopping mall in the city or just relax at the hotel’s Club Olympus Fitness facilities.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
River View
Luxury
HOTEL CLASS

Location

Full view
69Somewhat walkable
Grade: 69 out of 100
16Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
953Reviews
498Photos
9Q+A
80Room tips
Traveller rating
  • 639
  • 238
  • 44
  • 20
  • 12
Time of year
Traveller type
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  • English
Popular mentions
I am completely disappointed with this 5 stars hotel. I got dirty room (I found hair on the floor and in the bath tub) and plenty of dust on the bedside tables. During my stay, air-condition was making such a noise that I felt like being on construction site. I complained to the
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Response from Hom P, General Manager at Hyatt Regency Belgrade
Responded 4 days ago
Dear Mrs. Eirini SG, Thank you very much for choosing Hyatt Regency Belgrade for your recent stay. We really appreciate your time to share your review on TripAdvisor. We are very sorry to learn that the experience was not up to your expectations,first of all due to the room not being properly clean and problems with air conditioning.I absolutely understand your disappointment and discontent as the issues you listed are indeed not acceptable,so please accept our heartfelt apologies for the inconveniences caused to you by this. Rest assured your remarks have been shared among all associates in order to ensure more attention to details and better service is practiced. We are also very sorry for the inconveniences caused to you due to misunderstanding regarding the garage and parking procedure as indeed the practice is that the car keys are always kept at our bell service due to security reasons. When it comes to the credit card authorization taken on your check in,kindly note that unused amount is automatically released after the blocked amount is realized or immediately cancelled by hotel if you decide to change method of payment.Unfortunately we do not have influence on further bank procedures and their required period of refunding the assets back to the credit card. However, we are always at your disposal to assist with providing copies of authorization that one might need for further correspondence with the bank.Also kindly be advised that additional 50 EUR you mentioned are the amount added on room price for your possible extra expenses which is as well standard procedure. Regretfully we are not able to reverse this unpleasant experience, but we sincerely hope that we will be given another opportunity to improve this impression. We are already looking forward to welcoming you back to our hotel. Sincerely, Hom Parviz General Manager
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The best place to stay in Belgrade. Friendly staff, excellent food and super service. Definitely, I was totally surprise to hear about improvements after my last feedback. Customers obsessions and professionalism.
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Review collected in partnership with Hyatt Hotels
Response from Hom P, General Manager at Hyatt Regency Belgrade
Responded 6 days ago
Dear Mr.Road94690, Thank you very much for your delightful words regarding your experience at Hyatt Regency Belgrade. It is great to hear that you thoroughly enjoyed your stay from the food to the hospitality of our staff. Your feedback is extremely motivating and valuable to us, as we strive to improve with each and every stay. Thank you once again and we are looking forward to welcoming you back soon! Sincerely, Hom Parviz General Manager
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I stay 3 nights in Hyatt Regency Belgrade and was a verg pleasent stay. The food is great, the room are nice. Also the meeting are fine. The hotel is about 2 km from city center, around 30 minute walking. The most impressive is the garden inside the hotel.
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Response from Hom P, General Manager at Hyatt Regency Belgrade
Responded 1 week ago
Dear Mr. Dumitru, I am very grateful for your kind comments about Hyatt Regency Belgrade, and we really appreciate your time to share them with other TripAdvisor visitors. It was pleasing to read that you enjoyed all aspects of the hotel from the location,guestroom,food,meeting rooms... We are very pleased to see that you felt the service we offer met your expectations. Positive feedback such as yours is always motivating us to continue to strive for excellent service. Thank you once again and we are looking forward to welcoming you back soon! Sincerely, Hom Parviz General Manager
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We visited this hotel last year and we enjoyed it so much that we had to return and bring some friends. Our stay honestly could not have been better! The hotel looks grandeur and is spotlessly clean. The room is very comfortable. Each time we tell ourselves to visit the center
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Response from Hom P, General Manager at Hyatt Regency Belgrade
Responded 2 weeks ago
Dear Mr.Mule1988, On behalf of the entire team Hyatt Regency Belgrade, I would like to thank you for your wonderful review about our hotel. It gives me great pleasure to read your positive comments. I am very glad that you carried back pleasant memories about your stay in Belgrade again this time .It was pleasing to read that you enjoyed all aspects of the hotel from the spacious room,spa,restaurant,breakfast and staff.We absolutely care with a passion about life here and we want all our guests to feel like they are staying in a dear friends home, not just a hotel.It is through reviews such as yours that keeps to inspire all of us to continue to exceed our guests' expectations. Thank you once again and we are looking forward to welcoming you back soon! Sincerely, Hom Parviz General Manager
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This is a Belgrade business classic. It is a monument to 70-80ies hotel architecture and in very good condition. I am not giving excellent rating, because the swimming pool was not in service for two consecutive days. Breakfast is good. The hotel is a not very nice business
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Response from Hom P, General Manager at Hyatt Regency Belgrade
Responded 2 weeks ago
Dear Mr. Sergej S, I am very grateful for your kind comments about Hyatt Regency Belgrade, and we really appreciate your time to share them with other TripAdvisor visitors.Thank you for complementing our hotel and breakfast in particular. Please accept my heartfelt apologies for not being timely informed about the swimming pool closing for that particular period due to maintenance works and any inconvenience caused to you by this. You are right about the the hotel,it is more than 20 years old, and we all work to keep everything immaculate. It is my pleasure to inform you that we are also giving our best to invest in renovation works each year. Constructive feedback such as yours is always motivating us to continue to strive for excellent service, and monitor day to day operation. Rest assured that your comments are forwarded to the entire team and will certainly be used to improve our services. Thank you once again and we are looking forward to welcoming you back soon! Sincerely, Hom Parviz General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Room was not clean.
Room was not clean.
Bathroom was not clean.
Bedroom
bath
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12345623
Hi there, with 2-3 kilometer the hotel is not too far away from the city center. But in my mind not within walking distance, that's why I took taxis to get around. They were really cheap even I don't remember the exact cost for this. Unfortunatelly uber service is not available in Belgrade, which I would prefer. I didn't use the public transport like trams as they seemed to be very crowded sometimes. But this would be an option too to get into the city center. Have fun in Serbia!
3 votes
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25 minutes walking or there's a direct bus really cheap (1 euro or 2) hop on down the hotel and hop off in the center !!
0 votes
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I am sorry, I only see this question now. As far as I can remember, my passport was handed back immediately after checkin in.
0 votes
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12
"Refuse to give your credit card during check in! They are going to charge it with an amount as guarantee (???)"
"Good hotel for business visitors but don’t expect much extra help for staff"
"There were about 20 of us there on business and everyone was very happy with their rooms."
"high floor recommended"
"six floor, king size bed"
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12345616
PRICE RANGE
US$ 126 - US$ 194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency belgrade hotel belgradebelgrade hyatt regencyhyatt belgradehyatt hotel belgrade
LOCATION
SerbiaBelgrade
NUMBER OF ROOMS
302
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