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Premier Palace Hotel & Spa

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#29 of 169 Hotels in Bucharest
Certificate of Excellence
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142 Reviews from our TripAdvisor Community

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Showing 97: English reviews
2 reviews
Reviewed 4 days ago NEW via mobile

I stayed in this hotel for three nights recently with two friends. There are a number of great elements to this hotel but the negatives significantly overweigh the positives. During our stay, we had a number of terrible experiences with the hotel staff. In particular, one of the reception staff and the spa reception staff were abrupt, rude and made... More 

Helpful?
Thank Lizie B
1 review
Reviewed 2 weeks ago via mobile

Fantastic luxury spa hotel, the hotel is located very far away from the town but the hotel will order a taxi for you which will arrive in minutes and is very cheap.The spa facilities are stunning, very clean and tastefully decorated, we used the hydro pool and thermarium. The main pool and hydro pool are free to use, there is... More 

Helpful?
Thank Mel T
Edinburgh, United Kingdom
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

The most comfortable hotel I've stayed in. The room was spacious and clean. There were no issues with the bed or pillows and I slept extremely well here. The staff were very friendly and helpful. The hotel had very nice facilities, few restaurants to choose from and a spa which is connected to the hotel underground so you didn't have... More 

Helpful?
Thank Vic Y
Leeds, United Kingdom
Level Contributor
92 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 4 weeks ago

2nd of two weeks in Bucharest saw me ensconced here. It's a little out of the way, behind a big shopping mall, but once you get in it's lovely. Checkin was a doddle and they still have guys to carry your luggage for you. The room was massive with an uber comfy bed and loads of storage space. Free and... More 

Helpful?
Thank tjz1100
Premier Palace H, Public Relations Manager at Premier Palace Hotel & Spa, responded to this review

We are truly honored by your review and also we greatly value your kind suggestions. As regards the distance amid the hotel and the downtown area we highly recommend you to utilize our luxurious transfer fleet. As concern the English news channels we are currently working for a larger spectrum of solutions. Best regards from Romania! More 

Eastbourne, United Kingdom
Level Contributor
119 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 4 weeks ago via mobile

In Bucharest for a conference at another hotel that was full we were recommended to stay at Premier Palace Nice clean hotel with a very efficient hard working head receptionist / manager The beds and pillows were comfortable and bathrooms spacious and clean - the only problem was the temperature - the air conditioning maintained the temperature at 26 degrees... More 

Helpful?
Thank MikeOgilvie
Premier Palace H, Public Relations Manager at Premier Palace Hotel & Spa, responded to this review

We kindly thank you for your words of appreciation and for the suggestions you have shared with us. We currently investigate your complain concerning the temperature within the rooms and we regret the discomfort you have experienced. Also, we assure you that we will find solutions for this issue in the near future. Premier Palace Spa Hotel Team is sending... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 October 2016

A very good 5 star hotel, with a great affordable spa. It has two restaurants (that serve the same food, but with different atmosphere) and one breakfast restaurant. The breakfast was great and had a lot to offer. The other restaurants offered lunch and dinner options that were very tasty and affordable (a bit pricey for Romania, but still affordable)... More 

Review collected in partnership with Wizz Tours

Helpful?
Thank Itai B
Premier Palace H, Public Relations Manager at Premier Palace Hotel & Spa, responded to this review

We thank you for your kind words of appreciation. Our team is honored by your review. This kind of feed-back represents a symbolic reward for our daily efforts. As regards the distance amid the hotel and the downtown area, we have the pleasure to announce you that we had developed our own transportation and transfer service. http://www.premierpalace.ro/ro/concierge-services We are looking... More 

Kent, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Arrogant rude staff dirty rooms run out of toilet paper rooms won't cleaned and beds one made did not reply nicht the tea and coffee we asked for a cot for my Grand son and they gave us a laundry basket , The breakfast was dreadful wasn't worth getting up for , The taxi drivers charged you double the amount... More 

Helpful?
Thank Sue F
Premier Palace H, Public Relations Manager at Premier Palace Hotel & Spa, responded to this review

We are unpleasantly surprised by the facts you have described above. Our main concern is our guests comfort and satisfaction. We consider the elements you have indicated extremely serious and we investigate your complains. As regards the distance amid our hotel and the city, you could easily avoid the taxi services by using our transfer fleet. More 

Tel Aviv, Israel
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 October 2016

very clean, we got fresh towels and ropes every day, great hydro bath and pool, breakfast was too good !!! so many kinds of food , no chance someone doesn't find his choice :-) . If you want to go to the center there is a bus across the street, or a taxi ordered by the hotel staff. Staff is... More 

Helpful?
Thank daniella272015
Premier Palace H, Public Relations Manager at Premier Palace Hotel & Spa, responded to this review

We are truly honored by your message. Premier Palace Spa Hotel detain the biggest Romanian spa ensemble, illustrating a revolutionary fusion concept. By mixing the classical wellness spa with the medical spa, we aim to create an unique experience. And another good news: starting from now you can use our own transportation fleet. Best regards from Bucharest! More 

Seville, Spain
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 October 2016 via mobile

Just back from a week at this recently built 5 star hotel and couldn't fault it. Very attentive and friendly staff especially Mark on reception and the two girls on the spa reception, can't correctly remember their names but always cheerful and fun to chat with. The hotel had everything you expect and was all in pristine condition as were... More 

Helpful?
Thank Simon T
Premier Palace H, Public Relations Manager at Premier Palace Hotel & Spa, responded to this review

We are truly honored by your appreciation. This type of message received on behalf of our customers gave us the main satisfaction for our work. We are looking forward to your next visit. Until then we send you best regards from Bucharest! More 

Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 October 2016 via mobile

We spent a good couple of hours here before our flight home. The massages were excellent and relaxing- the price for an hour was 170 lei. The spa facilities were amazing an extra 120lei - at least 8 different types of saunas and water jets , great thermo hot tub and pool. The place is very clean , staff attentive... More 

Helpful?
Thank Darla B
Premier Palace H, Public Relations Manager at Premier Palace Hotel & Spa, responded to this review

We kindly thank you for you review. Our Spa Team is truly honored for receiving this message. We invite you to come back soon and to enjoy all our wellness, relaxation and medical packages. Best regards from Bucharest. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Premier Palace Hotel & Spa offers a unique 5-star experience for all its customers, regardless of purpose of the visit: leisure, business travel, private event. All hotel’s services and facilities are specially designed to provide an oasis of calm and relaxation right in the middle of the bustle Bucharest. ... more   less 

Additional Information about Premier Palace Hotel & Spa

Address: Ghencea Blvd 134, Bucharest, Romania
Region: Romania > Bucharest
Price Range: ₹ 5,484 - ₹ 9,802 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Premier Palace Hotel & Spa 5*
Number of rooms: 82
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Bucharest
#25 Luxury Hotel in Bucharest
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Questions & Answers

Here's what travellers have asked, with answers from Premier Palace Hotel & Spa staff and other travellers.
6 questions
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Questions? Get answers from Premier Palace Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We paid for five star luxury accommodation and got value accommodation and service”
 of 5 bubbles suef52, 18 Oct 2016 | Read review
“we got the executive room , about 70 meters incl. a very big bathroom and a separate toilet [ so 2 toilets ] on the 6th floor - room 601 .”
 of 5 bubbles daniella272015, 13 Oct 2016 | Read review
“Make sure you are booked into the new wing where the spa is located”
  • Excellent bedding
  • Very nice bathroom
 of 5 bubbles Julieswiss2014, 21 Sep 2016 | Read review
“Comfort, luxury”
 of 5 bubbles 236sibelb, 18 May 2016 | Read review
“From what I could see all the rooms were perfectly situated.”
 of 5 bubbles Asherwood5, 15 Mar 2016 | Read review
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