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Phoenicia Express Hotel

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56 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Waalwijk, The Netherlands
Reviewed 4 weeks ago via mobile

Prices are pretty low, and most of the time you know what to expect then. Also in this case. Rooms were just not clean, hairs in the bed, bathroom was not clean and furniture was old. Very warm rooms. Staff is friendly, but they don't get a lot of hotel to work with.

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Helpful?
Thank siem1204
Baia Mare
Reviewed 23 September 2016 via mobile

I booked this hotel in hurry only looking on reviews on Booking.com. After reading ones here on TripAdvisor I wanted to cancel but was ok costly so I went there hoping those writing the previous reviews were too picky ... well they were right. The checking was ok, lady there was nice and the only one on the staff that...

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Thank lebada
Reviewed 2 August 2016 via mobile

I unfortunately stayed here for 6 weeks, I stayed here as part of a NATO exercise and there was no alternative, I certainly wouldn't pay to stay here and I feel sorry for anyone who does, the hotel is dirty and run down, the cleaners are thieves, when they actually bother to 'clean' your room/move your things about a bit,...

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Thank Chris M
Phoenicia Hotel... R, Online Content Manager at Phoenicia Express Hotel, responded to this review

Dear Chris, Thank you for such a detailed review! Your feedback helps us to raise our standards and improve the quality of our services! We are sorry for any inconveniences. We assure you we will take the issues into consideration, and the staff members that accompanied you in your stay will be reevaluated ,a new training will take place and...

Reviewed 9 June 2016 via mobile

I recently had to spend 6 weeks at this hotel for a business trip and it has to be the worst 6 weeks of my life. This is NOT a 4 star hotel! I genuinely can't remember everything that was wrong with this hotel but I'll attempt to list those that I can remember. The pool had little to no...

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Helpful?
2Thank Ben Athow-Frost
Phoenicia Hotel... R, Manager at Phoenicia Express Hotel, responded to this review

Dear Ben, Your review is very important to us! We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We do hope you will...

Portugal
Reviewed 8 May 2016

We found a really good deal so we spent two nights in this hotel. The location is convenient because it is not so far from the airport but the taxi drivers (as usual) overcharged us. The standard room fits with our needs. The breakfast was good and offered different options. The swimming pool was a bit cool. Unfortunately my experience...

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Helpful?
1Thank m_rolrol
Phoenicia Hotel... R, Online Content Manager at Phoenicia Express Hotel, responded to this review

Dear m_rolrol, Thank you for choosing Phoenicia Express Hotel and for drawing our attention over these matters. We are sorry for any inconveniences. We assure you we will take the issues into consideration, and the staff members that accompanied you in your stay are being reevaluated, a new training will take place and we will take the necessary actions for...

Kiev, Ukraine
Reviewed 3 May 2016

Awesome hotel in every way!! Fits perfectly to whom it is important to close the distance to the airport. Everything was wonderful, lovely room and bath! Responsive staff! Great pool and sauna! Breakfast is fantastic! Great wi-fi. The room has everything you need for tea. In the bathroom, everything you need!

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Helpful?
Thank Ayida B
Phoenicia Hotel... R, Online Content Manager at Phoenicia Express Hotel, responded to this review

Dear Ayida, Thank you for your kind words and for choosing Phoenicia Express Hotel as your holiday destination. We are extremely pleased that you spent beautiful moments with us, and we hope to be your choice again in the future, so that we can create even more unforgettable memories. Because we care about your comfort and satisfaction of every guest,...

Sofia, Bulgaria
Reviewed 1 March 2016

The hotel is nice, rooms are spacious and clean, breakfast was good. The location is quite bad however. It is located on the ringroad of Bucharest, which is difficult to access from the center and making the turn to the hotel by car is dangerous from the opposite direction.

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Helpful?
Thank Peter P
Phoenicia Hotel... R, Online Content Manager at Phoenicia Express Hotel, responded to this review

Dear Peter, Thank you for your review! I am glad that you had a nice stay at Phoenicia Express and that you enjoyed our hotel, the rooms and also the breakfast. We are sorry for any inconvenience you have experienced because of the location of the hotel. We hope to be your choice once again, during your next visit in...

Bucharest, Romania
Reviewed 28 January 2016

The staff was very nice, the welcome also. The rooms were clean and big, cleaned every day during stay.Spa- great area to relax, nice sauna and pool. Breakfast like no other.A lot of food Romanian and International cuisine.

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Helpful?
Thank Elena P
Phoenicia Hotel... R, Online Content Manager at Phoenicia Express Hotel, responded to this review

Dear Elena, Thank you for your kind words and for choosing Phoenicia Express as your holiday destination. We are extremely pleased that you spent beautiful moments with us, and we hope to be your choice again in the future. Because we care about your comfort and satisfaction of every guest, Phoenicia Express Team will always prioritize those aspects. Do not...

Tel Aviv, Israel
Reviewed 23 January 2016

We were back at the hotel, the room extremely heated when the outside was minus 23 degrees, a good breakfast, the usual situation shower room, shower rod it is not stabilized, at least a new curtain ...........

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Helpful?
Thank Hemi A
Phoenicia Hotel... R, Online Content Manager at Phoenicia Express Hotel, responded to this review

Dear Hemi, Thank you for your review! Your feedback is very important to us! With your help we can grow intro being the best host, raise our standards, improve the quality of our services, our facilities, and offer you the experience you deserve. We hope to be your choice every time! Kind regards, Alexandra Boldisteanu Online Content Manager

Geneva, Switzerland
Reviewed 20 September 2015

When we arrived in this 4 stars hotel we were surprised by the beauty of the huge lobby and bar, with confortables sofa. But then we went to our rooms and this was an other story. The decoration was really old, the toilets were damaged, when you take a shower the bathroom become a pool, the bed is so old...

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3Thank SwissDids

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
An elegant place, Phoenicia Express is located in the north area of Bucharest, only 5 minutes away from Henri Coanda International Airport. Our hotel is the best solution for accommodation, if you are coming at one of the fairs held at Romexpo Center or if you are just visiting Bucharest, both for the cultural aspects (offering immediate access to downtown-15 minutes-to Victoria Square) or shopping and entertainment (by being so closed to Baneasa Shopping City or the most popular clubs in Bucharest).Being easily accessible, located on the ring road of the city, the hotel offers outstanding facilities and services. You will have 181 rooms arranged according to our motto: “comfort, quality and good taste”, swimming pool, SPA center, two restaurants, a lobby bar, night club and 460 places for conferences, cocktail parties, weddings and private events. Select a hotel in the north of the city and near Otopeni Town and you will always find the best prices and respect for what is customer care! ... more   less 

Additional Information about Phoenicia Express Hotel

Address: 441-443 Odai | District 1, Bucharest, Romania
Region: Romania > Bucharest
Price Range: ₹ 2,995 - ₹ 4,356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Phoenicia Express Hotel 4*
Number of rooms: 181
Reservation Options:
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Hotel Style:
#73 Luxury Hotel in Bucharest
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Questions & Answers

Questions? Get answers from Phoenicia Express Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are the same”
  • Toilet seat
  • Corner bath
 of 5 bubbles HemiA_11, 23 Jan 2016 | Read review
“Pick another hotel”
  • Repair of the spring that was sticking out of the mattress
  • Rusty toilet brush
  • No plug in sink
  • Loose shower head supported by the soap dish
  • No plug in the jacuzzi
  • Loose toilet seat
  • Rope light only lit on left side
 of 5 bubbles HartlepoolGaz, 30 Jun 2015 | Read review
“Unbeatable value for money proposal.”
 of 5 bubbles VivianD201, 26 May 2015 | Read review
“Try to ask for a room with shower holder”
  • Toilet seat
  • Corner bath
 of 5 bubbles HemiA_11, 25 Dec 2014 | Read review
“I reserved the rooms through booking.com web site for a very nice accommodation price!”
 of 5 bubbles Demetrio-T, 21 Apr 2013 | Read review
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