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Metropolitan Hotel Sofia

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#18 of 128 Hotels in Sofia
Certificate of Excellence
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332 Reviews from our TripAdvisor Community

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There are newer reviews for Metropolitan Hotel Sofia
See the most recent reviews
Showing 209: English reviews
Level Contributor
318 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 17 September 2014 via mobile

Soulless with no street scape of any merit. Add the dismissive service after our pre purchased dinner was not delivered and we forked out extra for the pleasure of dining in house at rates treble what you find around town; despite the hotel accepting that it was their error, the reaction was "too bad". If you like hotel rooms that... More 

Thank bukbuk51
Norwich, United Kingdom
Level Contributor
2 reviews
Reviewed 3 September 2014

This was the 3rd hotel we stayed in during our recent visit to Bulgaria - this was far the best. Comfortable beds, room and facilities. Staff friendly and helpful. New so a lot of modern features. Advantage close to airport as well

Thank 913Lizzy3
Gdansk, Poland
Level Contributor
606 reviews
215 hotel reviews
common_n_hotel_reviews_1bd8 433 helpful votes
Reviewed 19 August 2014 via mobile

Hotel is very average in general and the biggest failure is restaurant. Waiters are not professional, alway something missing during breakfast, dirty tables, etc. Rooms itself are nice and sleeping quality quite well. No air conditions in the corridors so with 30 degrees outside it is very uncomfortable. Advantage is location in close car distance to the airport.

Thank JacekBJ
Schenectady, New York
Level Contributor
90 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 19 August 2014

I only stayed one night as I was on my way to the airport for a really early departure. The hotel offers complimentary shuttle to the airport - even at 4:30am. This takes about 10 minutes or less. This strikes me as a business traveler's hotel and it certainly worked for me. Reception staff were really polite, spoke excellent English... More 

Thank Noel S
New Orleans, Louisiana
Level Contributor
258 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 3 August 2014

This was one of the best hotels we stayed in during a recent visit to Bulgaria. It's located very close to the airport and provided one free shuttle service returning to airport. You have to pay 3 euros per person for other trips and shuttle service to the airport must be arranged prior to arrival. Out room was very nic.... More 

Thank Angela B
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 July 2014

Stayed at the Metropolitan from 6th-14th July 2014. We were delighted with the warm and efficient reception which we received at the airport as we had requested their free transfer offer. On arrival at the hotel we were warmly welcomed by reception staff, who were very helpful throughout our stay. The rooms were spotless and maid service was provided every... More 

1 Thank tranz
Level Contributor
179 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 10 July 2014

Stayed at this hotel for 2 nights on a business trip. Chose this hotel because it is not too far from the airport. I really liked the spacious, clean room. The staff at the reception desk was also very friendly and helpfull. I would gladly recommend this hotel and stay here again on a next Sofia trip.

Thank Dimitry O
Zagreb, Croatia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 July 2014

very kind and helpful staff at the reception, gave some good advice on what to do in sofia, clean and nice room, free minibar (drinks - coke, beer, water, juice), replenished every day, altogether comfortable and nice

Thank ant0n1a
MetropolitanHotelSof, Marketing at Metropolitan Hotel Sofia, responded to this review

Thank you for the time you have spared to share your impressions and experience of your visit in Metropolitan Hotel Sofia. We highly appreciate your overview and we do assure you that the staff will continue working on upgrading its service qualifications and skills. We’ll be glad to have you back with us soon! More 

Maastricht, The Netherlands
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 22 June 2014

Metropolitan Sofia was a very good choice. Although not close to Sofia downtown, the boulevard leading to the city centre is just there and by taxi it takes just some minutes. Good and clean rooms, good bathrooms, cleanliness everywhere. Nice bar and very good restaurant. Wide choice of food for breakfast, I think almost all the tastes get satisfied. Waitresses... More 

Thank Francesco D
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 June 2014

Location ok; breakfast decent; good wi-fi; nice view to one of the main Sofia boulevards; nice people.. One complaint... a strange (not fresh) smell within the room... I suppose is difficult to fresh the air while the windows cannot fully open...

Thank Pracovian

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Hotel & Grounds (24)
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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Metropolitan is a 4* stylish urban hotel with unconventional design. It is strategically located at the eastern gate of the capital - close to Sofia Airport and the city center, on the way to Business Park Sofia and at a walking distance from Inter Expo Center and shopping center The Mall.High-quality service, feel-at-home sensation and varied entertainment make your stay a memorable experience. ... more   less 

Additional Information about Metropolitan Hotel Sofia

Address: bul.Tsarigradsko shose 64, Sofia 1784, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: ₹ 3,899 - ₹ 5,950 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropolitan Hotel Sofia 4*
Number of rooms: 201
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Sofia
#10 Business Hotel in Sofia
#14 Family Hotel in Sofia
#15 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Metropolitan Hotel Sofia staff and other travellers.
4 questions
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9 months ago

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Questions? Get answers from Metropolitan Hotel Sofia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms toward the ends of the hotel if u don't like smoke”
 of 5 bubbles SANsna, 13 Nov 2016 | Read review
“Accessible localtion, free minibar”
 of 5 bubbles Geeeesh, 21 Sep 2016 | Read review
“Use free airport bus - email hotel ahead.”
 of 5 bubbles kevins769, 16 Sep 2016 | Read review
“If something is missing, just ask the staff.”
 of 5 bubbles 898richardm, 19 Jun 2016 | Read review
“We overlooked the main road and it was quiet so I imagine there is excellent double glazing.”
 of 5 bubbles AnnQ52, 14 Feb 2016 | Read review
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