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BEST WESTERN Hotel Expo

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169 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Hotel Expo
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Showing 110: English reviews
Edinburgh, United Kingdom
Reviewed 23 February 2015

We had three rooms on the two on the first floor (101 & 110) and one on the 3rd floor (310). Our problems lie with the two rooms on the first floor. We specifically paid more for the executive rooms/suites as we felt they would be more comfortable for our over night stay before a very early morning flight. Unfortunately...

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Helpful?
Thank fionawilson204
PeneoThessaloniki, General Manager at BEST WESTERN Hotel Expo, responded to this review

Dear Fiona Wilson, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the...

Quorndon, England, United Kingdom
Reviewed 22 February 2015

As the name implies this hotel is located very close to the Inter Expo Centre so is an obvious choice if you are attending an event there. It is about a ten minute drive from the airport and the hotel has a regular shuttle service, so is a good hotel if you are flying in or out. I needed a...

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Helpful?
Thank Simon H
PeneoThessaloniki, General Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Santa Pola, Spain
Reviewed 12 February 2015

Stayed at the hotel overnight in between flights at Sofia. The hotel is around 10 mins away from the airport and I found the place to be perfect for an overnight stay. Bedroom and bathroom very clean indeed, bed confortable and a good place to get rest. Even leaving very early around 0500 there is a light breakfast provided. Hotel...

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Helpful?
3Thank Ian L
PeneoThessaloniki, General Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. For Best Western Hotel Expo is very important your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and...

wales
Reviewed 26 January 2015

my husband stayed at the expo in Jan 2015 booked through Roomhopper and, we had upgraded to an executive apt, , which gave us free shuttle to and from airport, and a free mini bar, { only fruit juices and chocolates] which for us was fine, on arrival we were asked to pay the extra for the upgrade, as Id...

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Helpful?
Thank lalWales
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the Tripadvisor survey. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure...

Varna, Bulgaria
Reviewed 6 January 2015

Our family of 4 stayed in a Suite with 2 bathrooms, bedroom and living room with 2 sofas. Clean, nice hotel, pillows were extremely uncomfortable though. Second morning breakfast was served in a conference room, not in the restaurant, temperature was about 18 degrees, kids were having breakfast with jackets.

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Helpful?
Thank Slavena_Varna
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Dear Slavena, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Sofia, Bulgaria
Reviewed 2 January 2015

exellent stay at hotel,nice service,clean roon,very helpful staff.We travelled abroad and it was very convinient near the airport.We reserve thru internet and all was fine with no unpleasant surprices at the hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Nikolay E
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Dear Nikolay, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

bucharest
Reviewed 17 December 2014

If you need to spend a quick overnight in Sofia ,if you drive,if you want to rest and then to continue your trip without suffering down town traffic ,then that is your choose, Clean ,helpful staff,nice restaurant............

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Helpful?
Thank didikaki
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Bursa, Turkey
Reviewed 10 December 2014

I have been to this hotel with my family (4)and we stayed in executive süit for one night.We travelled by our car and the hotel has a free parking area.The süite was very big with 2 rooms and 2 bathrooms,very clean and has comfortable beds,but since it was on the first floor had no view.There was a problem with A/C,they...

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Helpful?
1Thank ALPER S
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Belgium
Reviewed 5 December 2014

Very clean and modern hotel; Perfect for travel to the airport - excellent breakfast - very clean - big rooms - big parking - good price quality - business hotel - easy to access by car not on foot - i would book this hotel again

Review collected in partnership with Best Western
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Helpful?
Thank manatsea
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Skopje, Republic of Macedonia
Reviewed 3 December 2014 via mobile

Good location (taxi is cheap in Sofia),in the proximity of nice shopping malls. Rooms are spacious, decorated adequately. Staff was helpful and polite. Breakfast was one of the best I've had in Bulgaria, even had nice selection of local dishes. Would reccommend this hotel to every business or leisure traveller.

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Helpful?
Thank josifovskijane
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
HOTEL HIGHLIGHTS & SERVICES Best Western Hotel Expo is: Part of the largest hotel chain in the world - Best Western - with more than 4000 hotels worldwide Located in the heart of Sofia's Business District, within walking distance of the International Exhibition Center, in close proximity to the Sofia International Airport, the numerous city sights, and between two shopping malls Being located in the heart of the Business District of Bulgaria's capital city and within a walking distance of less than 10 meters from Sofia's leading International Exhibition and Congress center, the 4-star BEST WESTERN Hotel Expo offers its guests 99 comfortable rooms, multifunctional meeting rooms, a state-of-art business lounge, a modern bar as well as other dining option, among which and a lush open-air summer garden. ... more   less 

Additional Information about BEST WESTERN Hotel Expo

Address: 149 Tsarigradsko Shose, Sofia 1784, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: ₹ 3,329 - ₹ 5,427 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Expo 4*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and HostelWorld so you can book your BEST WESTERN Hotel Expo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Expo
Best Western Sofia
Sofia Best Western
Hotel Style:
#21 Business Hotel in Sofia
#26 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Expo staff and other travellers.
1 question
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London, United Kingdom

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Questions? Get answers from BEST WESTERN Hotel Expo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room will do”
 of 5 bubbles ginovandevelde, 3 Jan 2017 | Read review
“Wifi in room 311 was a little sketchy. Higher floors have the best views, ask for a mountain view.”
 of 5 bubbles johnbM9524ZG, 11 Jul 2016 | Read review
“Upper floors have a nice view of the mountains.”
 of 5 bubbles 171joelh, 22 Jun 2016 | Read review
“Unable to recommend this hotel”
 of 5 bubbles panayiotism2013, 10 Jun 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles matthewl207, 22 Dec 2015 | Read review
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