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Crystal Palace Boutique Hotel

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#11 of 130 Hotels in Sofia
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Crystal Palace Boutique Hotel
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217 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal Palace Boutique Hotel
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Showing 151: English reviews
Reviewed 22 February 2015 via mobile

Imagine being only 10 min from the Alexander Nevski cathedral and yet enjoy peacefull setting of hotel. Check online for competative rates. Rooms facing the back yard are best and some have balcony. Friendly staff. Underground parking.

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Helpful?
2Thank Georgi P
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, We really appreciate your time and consideration. Thank you for the kind words and excellent rating. We are looking forward to welcome you and your guests again at the Crystal palace Boutique Hotel. From the hotel Management

Malle, belgium
Reviewed 21 February 2015

Nice small hotel well located in the city center close to a park. Good & helpful service. Rooms are spacious and clean. All features (WiFi etc.) worked well. I recommend the restaurant in the hotel. Quality of food is great, nice wine list and good service. The breakfast can use an upgrade compared with the value offerings of the rest...

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Helpful?
Thank CisMalle_belgium
FPI-Hotels, Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Guest, We would like to thank you for the excellent rating. We appreciate your positive comments for the hotel and staff as well. We will take your recommendations regarding the breakfast into consideration. That helps us improve our service. For us will be a great pleasure to welcome you again at Boutique Hotel Crystal Palace. Best regards !

Sofia, Bulgaria
Reviewed 11 February 2015

The property is the cleanest we have ever stayed at! "All" staff are happy and helpful, have a great attitude and appear to be well trained at their specific tasks. Everyone talks about customer service. These folks truly have it!

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Helpful?
Thank NickyAbrasheva
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Mrs . Abrasheva, Thank you for the excellent rating. We will be expecting you again soon and will keep up the good work! From the hotel Management

Tiverton, United Kingdom
Reviewed 7 February 2015 via mobile

This hotel is a charmingly typical example of a 3* style Bulgarian private hotel in a city with its unintentional nods to Bulgaria's socialist past. The staff - as is almost all places in Bulgaria - are charming and helpful if a little less formally trained than in a multi national bed factory. The decor is a little retro, though...

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Helpful?
1Thank HCSACT
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Guest, Thank you for the positive feedback. We appreciate your comments about the hotel and staff as well. Just for information please note that the hotel was opened in 2004. It is a part of the Bulgarian hotel chain FPI Hotels & Resorts. The building of the hotel is a cultural monument and is a part of the Doctor's...

Amsterdam, The Netherlands
Reviewed 23 January 2015 via mobile

Stayed here for 4 nights. Impressed by spacious rooms. All essentials were there and the hotel looks very clean. Staff is reserved (as I like it) and helpful. Had to leave very early so without asking was offered a breakfast box. If any improved perhaps deeper hanging closet and fixing safe to wall or floor. Now too easy to just...

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Helpful?
1Thank Janvu
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, We would like to thank you for the excellent rating. We appreciate your positive comments about the hotel and staff as well. We will take your recommendations into consideration. That helps us improve our service. For us will be a great pleasure to welcome you again at Boutique Hotel Crystal Palace. We wish you all the best! From...

Reviewed 19 January 2015

It was my second stay in the hotel and it was a very pleasant one. I liked in particular the location (near the centre, near a park, in a quite nice area), the room (spatious and clean, well equipped) and the breakfast (great diversity and food quality, including the option to order omelette, pancakes, hot beverages, and one more thing...

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Helpful?
1Thank Radu N
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Guest, We would like to thank you for the positive comments about the hotel . We are really happy to hear that you’ve enjoyed your stay at Boutique Hotel Crystal Palace not only during your first visit but the second time as well. The hotel is in the heart of the city as you’ve mentioned already in the review...

Reviewed 24 December 2014 via mobile

It's a beautiful place. The staff is very friendly and helpful. The building is pretty old but very well renovated and with a good taste. You will feel good in your spacious rooms. The hotel is on a walking distance to many places. And walking around you can find some interesting Bulgarian cafes, restaurants, university, monuments, Park , etc. When...

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Helpful?
Thank Carlos Enrique M
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Guest, First of all we would like to say Merry Christmas and to wish you all the best for the coming new year. We would like to thank you for the positive feedback. We appreciate your comments about the hotel and staff as well. We are glad to know that you’ve enjoyed your stay. For us will be a...

Brussels, Belgium
Reviewed 22 December 2014

I have stayed now 4 times in this hotel and I have never been disappointed. The location is very good, close to Alexander Nevski Church, the Parliament and at 10 minutes walk from Boulevard Vitosha. For those among you who want to go for a run during their stay, it is probably the best location as well, because you can...

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Helpful?
Thank Erik V
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Guest, Merry Christmas and Happy New Year! We would like to thank you for the excellent rating. For us is important to provide not only high level accommodation service but to leave in each guest the feeling that he is treated as a special one. For that purpose we have an individual approach to our guests. Your recommendations will...

Zurich, Switzerland
Reviewed 3 December 2014

This hotel has a fantastic location within Sofia. Spacious rooms and good service. The hotel is 'classic', so not modern by any means but everything works and it is clean. Breakfast could be better, but minor detail.

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Helpful?
Thank Andri G
FPI-Hotels, Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, We would like to thank you for the positive feedback. We believe that guest’s recommendations are always helpful for us to improve our service. For us will be a great pleasure to welcome you again at Boutique Hotel Crystal Palace. Best Regards! From The Management

Brussels, Belgium
Reviewed 30 November 2014

I keep coming back to this classic-cozy boutique hotel in the heart of Sofia. It is walking distance from lots of places to see, places to be. Spacious, clean and quiet rooms. Impeccable service. Friendly staff. Restaurant serves a wide variety of quality dishes. Oh yes, I will be back.

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Helpful?
Thank pvhpvhpvh
FPI-Hotels, Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Guest, We would like to thank you for the positive comments about the hotel and staff as well. We are glad to hear that you will choose Boutique Hotel Crystal Palace for your future trip to Sofia. We wish you all the best! From The Management

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Room/Suite (9)
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Crystal Palace Boutique Hotel is a 4 star hotel located in downtown Sofia, next to the famous Doctor's Garden, Sofia's National Library, the University of Sofia, the Alexander Nevsky Cathedral and other main institutions, cultural sights and places of interest. The stylish hotel offers 63 spacious and cozy rooms and apartments behind a facade that is defined as an architectural monument. The elegantly furnished hotel is well equipped with modern amenities and has 2 conference rooms, a lobby bar, a sophisticated restaurant and a SPA & Wellness center. Crystal Palaces' restaurant and lobby are very popular amongst members of the Bulgarian government and high society. ... more   less 

Additional Information about Crystal Palace Boutique Hotel

Address: ul.Shipka 14, Sofia 1504, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: ₹ 5,424 - ₹ 11,891 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crystal Palace Boutique Hotel 4*
Number of rooms: 63
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Also Known As:
Crystal Palace Boutique Sofia
Hotel Style:
#3 Spa Hotel in Sofia
#9 Luxury Hotel in Sofia
#15 Business Hotel in Sofia
#18 Romantic Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Palace Boutique Hotel staff and other travellers.
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Questions? Get answers from Crystal Palace Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to book one overlooking the Park.”
DaveSlack, 21 Dec 2016 | Read review
“Rooms overlooking the Gardens you can see the lovely Park and watch the world passing by .”
  • View from my room, Doctors Gardens on the other side .
beverlyg304, 17 Sep 2016 | Read review
“I chose Executive room, but I believe Standard could be ok too”
sonoemmepip, 8 Jul 2016 | Read review
“Get Mikhail Veshkim's "The English neighbour" to feel even more at home in Bulgaria.”
corinne292, 26 May 2016 | Read review
“Pick rooms after second floor to avoid noise from the street.”
gerardoc645, 23 Apr 2016 | Read review
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