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Crystal Palace Boutique Hotel

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#13 of 128 Hotels in Sofia
Certificate of Excellence
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210 Reviews from our TripAdvisor Community

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Showing 146: English reviews
United Arab Emirates
Reviewed 23 August 2016 via mobile

At the end of our vacation we booked this hotel, coz by the map it was near to lost of places, as well as malls and etc. As for me since we stayed in 5stars only in sofia this 4 star hotel is much better compare to then: service 5stars , very friendly staff ALL!!, food in the restaurant is...

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Helpful?
1Thank olikpetr
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank you very much for your detailed feedback and your recommendations! We are delighted to read your positive comments about the staff and the hotel. It will be pleasure for the entire team of Crystal Palace to welcome you again when you are in Sofia! Warm regards, Nikolina Boycheva

Banja Luka, Bosnia and Herzegovina
Reviewed 23 August 2016

Overall, hotel was very nice and clean, in a very convenient central location. However, it seems that breakfast was not included in the booking, which I was not aware of (booking was done by a local colleague in local language). So, it was a big surprise when I was asked to pay for the breakfast. It is all ok, this...

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Helpful?
1Thank icetealemon
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, Thank you for taking the time to share your experience with us and for your kind words. I would like to explain that the conditions of each reservation are specified in the booking confirmation. Your reservation was requested without breakfast. Regarding the category and the central location of the hotel, the price of 12 euro for breakfast is...

Fairfax, Virginia
Reviewed 22 August 2016

Stayed at the Crystal Palace in Sofia and was very impressed. It is located in a nice quiet part of town and across the street from the city park which is good for walking around. It is also within walking distance to many of the town's attractions. The restaurant and bar within the hotel are very nice and had some...

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Helpful?
1Thank Jimjeb
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, We would like to thank you for the excellent rating and good words for the hotel. It seems that you’ve enjoyed your stay at Boutique Hotel Crystal Palace. We are glad to hear that your overall impressions for the hotel are positive. It will be a pleasure for us to welcome you again by your next visit in...

Camarillo, California
Reviewed 30 July 2016 via mobile

The crystal Palace hotel located central Sofia 1 block from the University of Sofia and on the park. And 2 blocks from the orthodox cathedral Aleksander Nevski. Our room was clean well maintained, the staff were attentive and friendly. The hotel bar and restaurant were first class this is a very well run hotel in a great part of town.

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Helpful?
Thank kimfoto
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, We would like to thank you for your excellent review highlighting our location and professional staff. We will be delighted to have the opportunity to welcome you again when you are back to Sofia. Best regards, Nikolina Boycheva Front Office Manager

england
Reviewed 25 July 2016

I stayed for one night in July and after friends recommended this hotel. The hotel offers free underground parking and staff were on hand to assist with where to park in the hotel. The hotle is situated close to the underground and other local facilities and attractions in Sofia. I thought that breakfast was supplied with the booking and it...

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Helpful?
Thank lowieEngland
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank you for choosing Crystal Palace Boutique Hotel and for sharing your experience. Your feedback helps us to improve our service. Regarding the issue with the breakfast I would like to explain that the conditions of each reservation are specified in the booking confirmation. Your reservation was requested without breakfast. It is great to read that you enjoyed...

Christchurch, New Zealand
Reviewed 24 July 2016 via mobile

A lovely very clean hotel very close to university, many churches and a charming green park across the road. The hotel is full of character and we thought that all of the staff were very friendly and we really enjoyed staying at this hotel. Our room was immaculate when we arrived and was kept to the same high standard during...

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Helpful?
Thank JohnnyUK7
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, We would like to thank you for the positive feedback and excellent rating for Boutique Hotel Crystal Palace. Your kind words for the staff are highly appreciated. The entire team of the hotel is looking forward to welcoming you again when you are in Sofia. Best regards, Nikolina Boycheva

Manchester, United Kingdom
Reviewed 24 July 2016

This hotel is in a great location near the university and a metro station. The cathedral is also within walking distance. The room we had was classed as standard but it was very spacious and had a lovely large bath with shower over. The bed was a king size and very comfortable. We parked in the underground car park for...

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Helpful?
Thank mbl0we
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank You very much for Your nice and positive review. We are glad that Your stay at Boutique Hotel Crystal Palace was pleasant. We were delighted to read Your kind words about the excellent service you encountered. It will be our pleasure to welcome you again! Best regards, Nikolina Boycheva Front Office Manager

Bay Area, CA
Reviewed 13 July 2016

Great location, 5 min walk from metro. Parks directly in front with outdoor bar. Was there During euro cup so there was a giant screen, games on at 10pm. Many restaurants close by. Room is large with 2 easy chairs and minibar. Beware though, the bathtub is very tall, might be a bit hard to get in and out. Stand...

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Helpful?
Thank GoTravelNowCA
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, We would like to thank you for sharing your rating and detailed review. We feel very happy and grateful when our guests are impressed by the hotel and they’ve enjoyed their stay. For us will be great pleasure to welcome you again at Boutique Hotel Crystal Palace! Best regards, Nikolina Boycheva Front Office Manager

Reviewed 13 July 2016 via mobile

It was a great experience..Nice hotel with clean and good rooms..the employees are very kind..try the salad with calamari and chicken filer with tyriaki sos..there is a nice park near the hotel..the location is superb

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Helpful?
Thank Giannis G
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Giannis, Thank you for choosing Crystal Palace Boutique Hotel and for sharing your feedback via TripAdvisor. We are delighted to hear that you enjoyed your stay with us and we highly appreciate the nice comments about the rooms and the staff. We are looking forward to welcoming you again in a near future! Best regards, Nikolina Boycheva Front Office...

Redding, CT, USA
Reviewed 10 July 2016

The room was a good size. Nice, clean modern bathroom. Not an expensive hotel although our trip was booked as a package with British Airways. The location within easy walking distance from the main, central sights. Reception organized with booking taxis for us. Breakfast not great but had some variety. Just the staff not very attentive but you will no...

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Helpful?
Thank Amanda H
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank you for staying at Crystal Palace Boutique Hotel and for sharing your experience online. We are happy you liked our guest rooms and mention the perfect location of the hotel. I am really sorry to hear that the staff’s attitude did not entirely meet your expectations. I hope we will have the chance to welcome you as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Crystal Palace Boutique Hotel is a 4 star hotel located in downtown Sofia, next to the famous Doctor's Garden, Sofia's National Library, the University of Sofia, the Alexander Nevsky Cathedral and other main institutions, cultural sights and places of interest. The stylish hotel offers 63 spacious and cozy rooms and apartments behind a facade that is defined as an architectural monument. The elegantly furnished hotel is well equipped with modern amenities and has 2 conference rooms, a lobby bar, a sophisticated restaurant and a SPA & Wellness center. Crystal Palaces' restaurant and lobby are very popular amongst members of the Bulgarian government and high society. ... more   less 

Additional Information about Crystal Palace Boutique Hotel

Address: ul.Shipka 14, Sofia 1504, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: ₹ 5,457 - ₹ 10,623 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crystal Palace Boutique Hotel 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Crystal Palace Boutique Sofia
Hotel Style:
#3 Spa Hotel in Sofia
#11 Luxury Hotel in Sofia
#15 Business Hotel in Sofia
#18 Romantic Hotel in Sofia
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Questions & Answers

Questions? Get answers from Crystal Palace Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to book one overlooking the Park.”
 of 5 bubbles DaveSlack, 21 Dec 2016 | Read review
“Rooms overlooking the Gardens you can see the lovely Park and watch the world passing by .”
  • View from my room, Doctors Gardens on the other side .
 of 5 bubbles beverlyg304, 17 Sep 2016 | Read review
“I chose Executive room, but I believe Standard could be ok too”
 of 5 bubbles sonoemmepip, 8 Jul 2016 | Read review
“Get Mikhail Veshkim's "The English neighbour" to feel even more at home in Bulgaria.”
 of 5 bubbles corinne292, 26 May 2016 | Read review
“Pick rooms after second floor to avoid noise from the street.”
 of 5 bubbles gerardoc645, 23 Apr 2016 | Read review
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