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Sense Hotel Sofia

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Traveller (532)
Room & Suite (377)
Dining (90)
Overview
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (853)
Filter reviews
640 results
Traveller rating
360
174
56
18
32
Traveller type
Time of year
LanguageEnglish
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360
174
56
18
32
Show reviews that mention
All reviewsrooftop barfloor to ceiling windowsmolton brown toiletriesgreat hotelrain showeralexander nevsky cathedralmodern hoteltop floorsteam roomperfect locationspa areacoffee machinedeluxe roombreakfast is servedbreakfast roomthe heart of the cityrooms are spacious
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1 - 5 of 640 reviews
Reviewed 1 week ago via mobile

Bad service ans very sulky staff work here; totally uninterested to help out even when the mistake is theirs! The sense hotel and bar is supposed to be a luxury place for locals of certain level and foreigners but the reality is just ridiculous! And...More

Thank Ива С
Reviewed 1 week ago via mobile

I travelled to Sofia with my husband and son. Our room had been prepaid, but upon check-in, we were informed we had to pay with a different card and the funds would be returned to the original card. This issue persisted for several days and...More

Thank Helle_76
Reviewed 1 week ago via mobile

Messed up reservation, not willing to help. With smoke filled environment; very disorganized. Total bs and we will advise tou to never go there! We did not have any chance to try any food however the overall experience was quite mediocre!

Thank Mariela S
Reviewed 1 week ago via mobile

It’s one of the most expensive hotels in Sofia, and I believe that it don’t worth it. The rooms are new and fully equipped. The bed is not something very special. The staff don’t speak English fluently. The breakfast is just a common breakfast and...More

1  Thank Giwrgos P
Reviewed 2 weeks ago via mobile

I am traveling for business in Europe. A lot.. I prefer to stay in a small boutique hotel rather than a huge hard face big hotels. Sense has a sense of a good hospitality, smiling ppl. The spa is perfect OK the pool isn't though....More

Thank Ilias K
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 122 - US$ 279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sofia
#14 Luxury Hotel in Sofia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 122 - US$ 279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sofia
#14 Luxury Hotel in Sofia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (532)
Room & Suite (377)
Dining (90)
Pool & Beach (34)
Amenities (41)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
RobertDonev
10 October 2017|
AnswerShow all 3 answers
Response from Nadia1919 | Reviewed this property |
I would suggest emailing the hotel directly
0
Votes
Ryan H
9 August 2017|
AnswerShow all 2 answers
Response from BobbieSteve | Reviewed this property |
Beds are comfortable. As to breakfast, it depends who you book through. We could not get spg breakfast as we booked through a cheap booking site.
0
Votes
Fiona P
10 April 2017|
AnswerShow all 4 answers
Response from OlgaSallet | Reviewed this property |
Yes
1
Vote
Room Tips
"Do not get an 8th floor room as you will be up all night due to 9th floor being the roof top bar."
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"Take the rooms with a city (street) view, and if possible, higher floors, so that you get a view on the..."
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"Do not get courtyard view room. Room should face front of hotel."
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"must have the sense suites at 9th´s floor with direct view towards Alexander Newski Cathedral, perfect big..."
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