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BEST WESTERN PLUS Bristol Hotel

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389 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Reviewed yesterday NEWvia mobile

- Unpleasant odor in the room (cloak) - old style not renovated - old floor carpets in room - a bit noisy from outside and other rooms - long checkin procedure + very basic but ok breakfast + location (almost in city center)

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Helpful?
Thank Erabeg
Dereham, null, United Kingdom
Reviewed yesterday NEW

Only stayed one night but the room was vast, very well supplied and the WiFi worked fine. So was able to work and complete tasks prior to the meeting I'd booked the stay for. Transfer from the airport was quick and tram stops just along the street make for getting around easy. Breakfast was fine and as I was about...

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Helpful?
Thank Ian M
Athens, Greece
Reviewed 2 days ago NEW

We stayed at this hotel for a couple of days during our stay in Sofia. In comparison with Bansko's hotel this was quite nicer, concerning the decoration and public spaces was good. The room was ok with all the needs. The big problem was that from the w.c.(sink) was coming a very annoying smell from the 1st day. We thought...

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Thank Ali S
Reviewed 6 days ago NEW

The Bristol hotel is not the best location in Sophia, there are other more adequately located hotels if you prefer walking around, although it is not very far from many of the attractions. The hotel entrance is a little sad and the elevators are not in a great shape. The Wall paper in the rooms along with the furniture make...

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1Thank Nadim C
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Traveller. Thank you for your review and for choosing BEST WESTERN PLUS Bristol hotel. I will take your review seriously and will updated some of things, that you have mentioned. Looking forward to see you again at our hotel! Best Regards, Petar Kostov /General Manager/

Sydney, Australia
Reviewed 1 week ago

Very bad experience. The room was filthy, smelly and the TV didn't work...they only found the problem next day and realized the remote control didn't have batteries. Basic breakfast. It was a horrible experience. The manager was nice and agreed to cancel the remaining booking and we moved to Radisson Blue, that is located in the best part of the...

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Helpful?
Thank Daisymachado
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Guest. I appreciate your feedback about BEST WESTERN PLUS Bristol hotel. I`m very sorry, that we did not meet your expectations. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Best Regards, Petar Kostov /General Manager/

Reviewed 2 weeks ago

We booked this hotel for a weekend away. From pictures and outside, looks quite nice. Although the rooms were clean and bed comfortable, this is not 4* worthy. Breakfast was shocking. Only room for about 20 people. I had to share a table with strangers (not that this is a problem for me). We booked via booking.com and as genius...

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Helpful?
Thank Riknnic
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Guest. I appreciate your feedback about BEST WESTERN PLUS Bristol hotel. I`m very sorry, that we missed your welcome drink. This is already fixed. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Best Regards, Petar Kostov /General Manager/

Rome, Italy
Reviewed 4 weeks ago

This is supposed to be a 4 star hotel and in reality it cannot be more than 3 stars. Rooms are tiny,not particularly clean and offer no service a part the room and a very poor breakfast. The area in which it is located thought is not far from the center, is not the best and at night I felt...

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Thank costel187791
Reviewed 3 November 2016

We spent in this hotel 2 nights. Hotel is very well located, metro stations 5 minutes, you can walk to the city center and visit all Sofia sights. Sofia shopping mall is in walking distance or you can use tram. Hotel lobby is small but in good condition. Room was always clean and in good condition, bathroom was equipped with...

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Helpful?
Thank Jirka C
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Traveler, Thank you for taking the trouble to post your review on TripAdvisor and for allowing us the opportunity to apologies here for the issues which made your stay with Best Western Plus Bristol Hotel less than perfect. I investigated your case, our front desk employeer will be trained in order to be prepared in situation like yours. I`m...

Nykoping, Sweden
Reviewed 24 October 2016

Reception and service (especially from the older gentleman in the lobby) was really good. Breakfast was horrible so we ate out almost every day. Room was OK, airconditioner didnt work properly even though windows was closed. Bathroom was 5/5, beds and pillows good as well, cleaning was OK/Good. And location was good value. We picked the Suite, the view from...

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Helpful?
Thank R0bain
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Guest. I appreciate your positive feedback about BEST WESTERN PLUS Bristol hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Best Regards, Petar Kostov /General Manager/

Cologne
Reviewed 19 October 2016 via mobile

We got re-booked from another Best Western, which had a leakage. The room was a good size and faced the back, so noise was no issue from outside. But the ventilation system could not be turned off, so there was a constant noise of it. The room itself had an odd smell to it, so we had to keep the...

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Helpful?
Thank Kathrin80
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Traveler, Thank you for taking the trouble to post your review on TripAdvisor and for allowing us the opportunity to apologies here for the issues which made your stay with Best Western Plus Bristol Hotel less than perfect. I investigated your case, breakfast services and items have been already updated. The smell in the rooms is gone. I hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
New luxury Best Western Plus Bristol Hotel is located in the heart of Sofia, ready to meet the sophisticated tastes of every guest with a preference for high class, warm hospitality and international standard of service. The architecture of the hotel is a typical modern urban style, perfectly recorded in the aristocratic part of the Bulgarian capital, Sofia known as the Largo. 7-Story building creates a corporate business style but with a touch of home comfort. The elegant and spacious rooms are designed in classic colors burgundy, green and brown, perfectly combined with white leather furniture and dark wood. The restaurant at the European level, the lobby bar with an English flair and modern conference hall pleasant surprise guests. Best Western Hotel Bristol Plus is a symbol of good taste and iconic luxury, but affordable prices for customers who know what they look for and how to find it. Very convenient location for a hotel near the historical and cultural sites, government and city institutions makes it a desirable destination and starting point for any visitor of modern Sofia. ... more   less 

Additional Information about BEST WESTERN PLUS Bristol Hotel

Address: 69, Bul. Hristo Botev, Sofia 1303, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: ₹ 3,429 - ₹ 6,857 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Bristol Hotel 4*
Number of rooms: 44
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Sofia
#8 Family Hotel in Sofia
#19 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Bristol Hotel staff and other travellers.
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IOW
over a year ago
IOW
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Bristol Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“be sure if it is a clean hotel and well located”
 of 5 bubbles Daisymachado, 29 Nov 2016 | Read review
“higher floor to the street”
 of 5 bubbles 334jirkac, 3 Nov 2016 | Read review
“If you are not a heavy sleeper, then a room at the back would be better. Rooms at the front seem to have more natural light.”
 of 5 bubbles 601natalias, 8 Jun 2016 | Read review
“Get a room that doesn't face the main street as it will be quieter”
 of 5 bubbles skink, 2 May 2016 | Read review
“Higher floors or rooms at the back will have less street noise.”
 of 5 bubbles Knicklas, 19 Apr 2016 | Read review
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