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Ramada Sofia

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625 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Chania Town, Greece
Reviewed 26 December 2014 via mobile

Needs major improvement in everything including service. I'm sure you could find a better hotel in the same price range, closer to the city center which is a mile away. Furthermore, if you are not a smoker, don't visit the adjacent Princess casino since it doesn't offer a non-smoking section. It stinks.

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Helpful?
Thank Stavrosv52
General M, General Manager at Ramada Sofia, responded to this review

Dear Guest, Thank you for choosing Ramada Sofia for your recent stay in Bulgaria! We appreciate your time to give as a feedback about your stay experience. I am sorry to understand that you were somehow unsatisfied with your stay. I agree , we do have areas that need improvement and the valuable guest comments give us the necessary details...

Algeciras, Spain
Reviewed 22 December 2014

This is not a new hotel in Sofia. It was formerly called Hotel Princess, well-known because of its casino. It is a huge building extremely close to the central bus station and the railways, being perfect to sleep if you intend to keep on travelling the following day. Having beeing a classic and expensive place in the communist era, isn't...

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Helpful?
Thank Antonio Miguel J
General M, General Manager at Ramada Sofia, responded to this review

Dear Guest, Thank you for choosing Ramada Sofia for your recent stay in Bulgaria! We appreciate your time to give as a feedback about your stay experience. I am glad to understand that you are satisfied from the stay and the hotel facilities and services. Please, be informed that the hotel is currently under renovation process, which will bring better...

Manchester, United Kingdom
Reviewed 20 December 2014

Got to the Hotel quite late in the evening, unfortunately even though I made and paid for the room in July with Opodo but they failed to make the reservation with the hotel. The reception staff were great in trying to resolve the problem and booked me a room and told me not to worry and that I could resolve...

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Helpful?
Thank chris154m
General M, General Manager at Ramada Sofia, responded to this review

Dear Guest, Thank you for choosing Ramada Sofia for your recent stay in Bulgaria! We appreciate your time to give as a feedback about your stay experience. I am happy to understand that you really enjoy your stay in our property and you appreciate the efforts of our team members and their friendliness and helpfulness. This is real award for...

Berlin, Germany
Reviewed 16 December 2014

On arrival at front desk, everything seems so perfect, but then after check in and going to the room, you get to see all the little things that make it not a 4 star hotel. The carpets on our floor where really worn out, the walls look like the hotel still is in the process of renovating. 2 of the...

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1Thank Dolphin01
General M, General Manager at Ramada Sofia, responded to this review

Dear Guest, Thank you for choosing Ramada Sofia for your recent stay in Bulgaria! We appreciate your time to give as a feedback about your stay experience. I am very glad to read your nice comments about the friendly staff, the cleanliness and the variety of the food we offer in the restaurant. I agree with you about the need...

Yambol, Bulgaria
Reviewed 3 December 2014

This hotel was always my go-to hotel in Sofia, now looking elsewhere.The staff are friendly, and professional. The hotel is tired and needs much work. Breakfast is good, but hot is usually cold, Wi-fi free and fast. Shuttle no longer free, slippers and coffee pots have disappeared. Beds comfy. TV did not work, still waiting for technician by the time...

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1Thank nurseracer
General M, General Manager at Ramada Sofia, responded to this review

Dear Guest, Thank you for being loyal and repeting guest of Ramada Sofia! We always appreciate your time to give as a feedback about your stay experience. I am glad to understand that you overall liked the hotel and service and thank you for the nice comments about the professional and helpful staff. Please, be informed that the hotel is...

Istanbul, Turkey
Reviewed 1 December 2014

I used to stay in this hotel when it was Dedeman. Now it is Ramada but most of the workers are the same. Some rooms were renovated and I think they call them "deluxe rooms". I did stay one of these "new" rooms. In my room renovation was not finished yet because there were no drawers at all in the...

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Helpful?
Thank Atacan O
General M, General Manager at Ramada Sofia, responded to this review

Dear Guest, Thank you for being returning guest in our property and especially during its Ramada name! We appreciate you spent time to provide us with your feedback and comments. You have right, the hotel is under renovation process, which will bring better accomodation conditions and experience for all our guest in the near future. Unfortunately, at the moment it...

Reviewed 30 November 2014

Spent two nights here in November with a friend. We shared a twin room and managed to get a deal that cost an extremely reasonable £26 per night. Its not far away from the City Centre and is directly opposite the Central Bus Station, near the Train Station. A 10-15 minute walk and youre in the main shopping hub of...

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Helpful?
Thank Philleasphogg
General M, General Manager at Ramada Sofia, responded to this review

Dear Guest, Thank you for choosing Ramada Sofia for your recent stay in Bulgaria! We appreciate your time to give as a feedback about your stay experience. I am glad to understand that you like the great location of Ramada Sofia, as well as the accomodation conditions and the service. All your comments are award for the hotel management and...

Warington
Reviewed 29 November 2014

We got double room with breakfast for just £90 for three November nights including breakfast, hence £15 a night each. Room on 13th floor, nice and clean. Wi- fi worked perfectly. Breakfast ok although hot items full of grease. Staff friendly with exception of bell boys who never smiled at anyone arriving into hotel. They also operate a rip off...

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Thank FiveTimesWinners
General M, General Manager at Ramada Sofia, responded to this review

Dear Guest, Thank you for choosing Ramada Sofia for your recent stay in Bulgaria! We appreciate your time to give as a feedback about your stay experience. I am glad to understand that you overall enjoyed your stay in Ramada Sofia. Your comments about the service of the bell boys will be imediatelly forwarded to the respective manager for action...

Bangor, United Kingdom
Reviewed 27 November 2014 via mobile

Stayed at this hotel for 2 nights and could not find much fault. Yes, the rooms are slightly dated and the elevators could use updating but did not hinder the overall experience which I found to be excellent. The breakfast buffet has good variety with both hot and cold options. The spa was also excellent and the pool was nice....

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Thank Gingerelvis81
General M, General Manager at Ramada Sofia, responded to this review

Dear Guest, Thank you for choosing Ramada Sofia for your recent stay in Bulgaria! We appreciate you spent time to give us your valuable feedback and we are happy to hear that you really enjoy your stay in our property. Our aim is to provide high quality of service at all times to all our guests, so I conceder your...

Varna, Bulgaria
Reviewed 27 November 2014

Good location close to the city center, with metro station nearby and also train and bus central stations in less than 5 min. walk.

Review collected in partnership with Ramada
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Helpful?
Thank Viacho
General M, General Manager at Ramada Sofia, responded to this review

Dear Guest, Thank you for choosing Ramada Sofia for your recent stay in Bulgaria! We appreciate your time to give as a feedback about your stay experience. I am very glad to understand that you like the great location of Ramada Sofia, as well as its accomodation conditions and services. Please, be also informed that the hotel is under renovation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ramada Sofia is one of the largest hotels on the Balkan Peninsula, offering excellent rooms and professional service. The hotel is located within walking distance from the city centre, 15 km from Sofia International Airport and near the Central Railway Station. In short, the hotel is convenient placed for both business and pleasure trips. ... more   less 

Additional Information about Ramada Sofia

Address: 131 Maria Luisa Blvd, Sofia 1202, Bulgaria (Formerly Sofia Princess Hotel)
Region: Bulgaria > Sofia Region > Sofia
Price Range: ₹ 3,461 - ₹ 5,368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Sofia 4*
Number of rooms: 601
Reservation Options:
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Also Known As:
Dedeman Princess Sofia Hotel Sofia
Best Western Sofia
Sofia Princess Hotel
Hotel Style:
#4 Casino Hotel in Sofia
#12 Spa Hotel in Sofia
#25 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Sofia staff and other travellers.
5 questions
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Questions? Get answers from Ramada Sofia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A High Level for view and ask for a Double Bed to ensure that you get one!”
 of 5 bubbles peterlmurray, 21 Nov 2016 | Read review
“if you are wanting a better hotel that is near by pick the Budapest hotel which is a block away.”
 of 5 bubbles DAPKHC, 14 Nov 2016 | Read review
“Don't bother! There must be better”
 of 5 bubbles 462bridgetr, 10 Nov 2016 | Read review
“Ask for a refurbished room.”
 of 5 bubbles 373michaelg, 2 Nov 2016 | Read review
“Book somewhere else or pay for exec room maybe”
 of 5 bubbles ladyref, 2 Oct 2016 | Read review
5 of 5