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Sofia Hotel Balkan, a Luxury Collection Hotel

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Traveller (529)
Room & Suite (396)
Dining (71)
Overview
  • Excellent33%
  • Very good40%
  • Average18%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,231)
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866 results
Traveller rating
284
320
171
61
30
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LanguageEnglish
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284
320
171
61
30
Show reviews that mention
All reviewswide corridorspresidential palaceexcellent locationold fashionroman ruinsfirst floorthe executive loungebit datedthe heart of the cityjunior suitelobby barcentral locationeastern europebars and restaurantswi fimetro stationsheraton
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1 - 5 of 866 reviews
Reviewed 4 days ago

Old classic hotel, but defintetely not a 5 star property, renovation needed. Excellent location but poor breakfast and too expensive. Room was spacious, WiFi was slow. Nice and friendly staff. Good option for 1-2 night stay but not more.More

Thank Roman M
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 3 days ago

Dear Roman M, Thank you for taking the time to share your experience during your stay at Sofia Hotel Balkan. We appreciate your feedback and we would like to apologize for the inconvenience that occurred during your stay. All your remarks have been shared with...More

Reviewed 1 week ago via mobile

Hotel Balkan is not a five star hotel on Western Europe criteria. The building is majestic but a bit old (it was built in the fifties) and rooms should be renewed a bit. Plus the room service is made with good effort but could be...More

Thank Costanza D
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 1 week ago

Dear Costanza D, Thank you so much for taking the time and effort to share with us your experience regarding your stay at Sofia Hotel Balkan. We are more than happy that you enjoyed your stay and at the same time we apologize for any...More

Reviewed 1 week ago via mobile

Stayed in hotel balkan for 1 night as we were flying home from sofia. The location of the hotel is perfect, out the door & turn left & you are on the pedestrian streets which are beautiful & great for eating, drinking & shopping. The...More

Thank Ray B
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 1 week ago

Dear Ray B, Thank you for taking the time to share your experience regarding your stay at Sofia Hotel Balkan. We are really happy that you have enjoyed you stay in our hotel. We would also like to apologize for any inconvenience that you had...More

Reviewed 1 week ago via mobile

Stayed for 2 nights value for money isn’t there for me given the age and state of the rooms. They are very dated and look their age. Down stairs at the dining and bar area seems to be renovated but the rooms not so much....More

Thank BDownUnderB
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 1 week ago

Dear BDownUnderB, Thank you so much for taking the time and effort to share with us your experience regarding your stay at Sofia Hotel Balkan. We are so sorry to read that you had to deal with some inconvenience during your stay here. All your...More

Reviewed 1 week ago

Stayed here for a few days while in Sofia and from start to finish it was a really high class experience. The check in staff were extremely friendly and the room was really lovely with a very, very comfortable bed. I had in-room dining on...More

Thank Adam J
Response from SHB_TLC, General Manager at Sofia Hotel Balkan, a Luxury Collection HotelResponded 1 week ago

Dear Adam J, Thank you very much for choosing Sofia Hotel Balkan and for taking the time to share this wonderful review regarding your stay. We are more than grateful that you had an enjoyable stay and we will be very happy to accommodate you...More

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Airport Transportation
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Details
Price range
US$ 83 - US$ 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Historic Hotel Hotel in Sofia
#2 Classic Hotel in Sofia
#3 Luxury Hotel in Sofia
#4 Great View Hotel in Sofia
#12 Charming Hotel in Sofia
#13 Centrally Located Hotel in Sofia
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 83 - US$ 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Historic Hotel Hotel in Sofia
#2 Classic Hotel in Sofia
#3 Luxury Hotel in Sofia
#4 Great View Hotel in Sofia
#12 Charming Hotel in Sofia
#13 Centrally Located Hotel in Sofia
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (529)
Room & Suite (396)
Dining (71)
Amenities (48)
Business Centre & Event Rooms (41)
Questions & Answers
Ask a question
Kayleigh T
22 September 2017|
AnswerShow all 9 answers
Response from Zahir R | Reviewed this property |
Yes indeed, it is a very well located and comfortable hotel.
1
Vote
Okiegran
4 September 2017|
AnswerShow all 7 answers
Response from | Reviewed this property |
Hi, check out the free Balkan Bites Foodie tour, they take you to local restaurants. One of the interesting things about Sophia are the “hidden gems”...places you wouldn’t know are restaurants and blues bars....lots of good... More
0
Votes
SHAHAR S
17 August 2017|
Answer
Response from SHB_TLC | Property representative |
the breakfast is 18 EU per person
0
Votes
Room Tips
"Front of hotel faces excavations."
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"Don't take a room at the end of the corridor if you want air conditioning and wifi"
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"Ask for a wardrobe, cabinet or some place where you can store your clothes."
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"Avoid the first floor if there are events on in the Grand Ballroom"
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