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Holiday Inn Express Hotel & Suites Ashland

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Holiday Inn Express Hotel & Suites Ashland
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135 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Tampa, Florida
Reviewed 19 June 2014

This hotel is not a Holiday Inn. The rooms are ran down and dirty. Their is MOLD in the bathrooms, how nasty!?!? Food on the floor and HAIRS in the bathrooms!! GROSS! When I checked out and explained to the girl at the front desk she seemed liked she already knew and didnt care, was not offered any thing just...

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Helpful?
2Thank Jessica E
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Dear Jessica E, Thank you for taking the time to review our hotel. It is regrettable that we were not able to be at par with your standards. I would like to assure you that your comments are taken into serious account as we would like to follow up on your experience. I have sent you a private message in...

Barboursville, Virginia
Reviewed 31 May 2014

We booked this hotel on our way through Kentucky to West Virginia. Based on the reviews and the holiday inn quality we look for we booked it. When we arrived the entry was very dirty and smelled like a toilet. We checked in and went up to our room and while trying to open the door an older lady across...

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Helpful?
1Thank family3forme
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Dear family3forme, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Cincinnati
Reviewed 5 February 2014

Room was comfortable, amenities include fridge, microwave, coffee/tea pot, flat screen TV, hair dryer, Bath & Body Works shampoo, etc. Bathroom was spacious. Room was quiet, no noise from other rooms or hallway. Breakfast had many selections. Staff was very friendly and helpful.

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Helpful?
1Thank quezmom
Lacy S, Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you so much for your lovely review of our hotel. It pleases myself and my staff so much to know that you loved our hotel. Please do not hesitate to contact us in making your next reservation and we look forward to your return visits! Sincerely, Lacy Stevens Director of Operations Holiday Inn Express Hotel and Suites Ashland KY...

North Las Vegas
Reviewed 30 November 2013

We stayed a few nights at this property and could not have been treated better. Staff was friendly from the minute we checked in until check out. Room was clean and comfortable. Breakfast was tasty with a menu that varied daily. I’ll be back!

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Helpful?
1Thank shakacruiser
Lacy S, General Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you for sharing your recent stay with us here at the Holiday Inn Expres in Ashland, KY. I am delighted to here that you had a wonderful time during your visit with us! I will be sure to pass your kind words along to the rest of the staff, especially the breakfast attendants as they work hard to provide...

Soddy Daisy
Reviewed 2 November 2013

Had a pleasant one night stay. Room was clean, comfortable and in a good location for my needs. The breakfast area was very nice and was well supplied. Staff was very friendly. Rooms were a good size for the two of us.

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Helpful?
Thank rey9006
Lacy S, General Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you for your review of your recent stay here at the Holiday Inn Express in Ashland, KY. We are pleased to hear you enjoyed your stay and many of the ammenities that we offer. I will be sure to pass your kind words and fantastic review to the rest of the staff. Please do not hesitate to contact us...

Reviewed 8 October 2013

We were traveling from Charlottesville VA to Indianapolis IN and needed to stop for the night. Decided on the Holiday Inn Express based on the Trip Advisor reviews. We liked this hotel. Only 5 years old. Nice rooms and the staff were all friendly and helpful. Towels are good, they give you a choice of soft or firm pillows. Everything...

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Helpful?
Thank fauljo
Lacy S, General Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you for recently staying with us here at the Holiday Inn Express in Ashland, KY. We are pleased you enjoyed your stay and we are also glad you were able to find us! Thank you for your feedback with us on your HVAC system and I will be sure to let the appropriate management know about your suggestion and...

Cincinnati, Ohio
Reviewed 3 October 2013

I had to stay here for work 2 weeks ago and was so impressed with the size of the rooms and the courtesy of the staff. I got in late, and everything was ready for me. The staff made sure to mention my Platinum status. The breakfast was very good, and great selection. Awesome place!

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Helpful?
Thank twinsdad5454
Lacy S, Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you so much for you recent review of your stay here at the Holiday Inn Express in Ashland, KY. We value your feedback, especially as a preferred Platinum member, and are pleased to hear you enjoyed your stay. We really appreciate your brand loyalty with us and look foward to seeing you again! I will be sure to pass...

Lexington, Kentucky
Reviewed 27 September 2013

We stayed at this property as part of our church council event. It was awesome. The rooms are HUGE!! The entire facility is well kept, clean with polite staff. All our needs were met, from the first day we checked in. If you are planning a business or social event in Ashland, this is the place to stay. We were...

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Helpful?
Thank Valari J
Lacy S, General Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you so much for sharing your experience with us here at the Holiday Inn Express in Ashland, KY. I am so excited to here what a wonderful time you had while your group was here visiting with us! We value your opinion and I will be sure to share your kind words with the rest of the staff as...

Dayton, Ohio
Reviewed 4 September 2013

I was pleasantly surprised by this Holiday Inn Express. I thought it would have the bare minimum, but it was loaded with nice "extras". From Bath & Body Works bathroom items to a refrigerator and a microwave, this was an excellent value. The only complaint we had was not really the hotels fault. There were so many people staying at...

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Helpful?
1Thank purplechef85
Lacy S, General Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you so much for your recent stay with us here at the Holiday Inn Express in Ashland, KY. I am pleased to here, even with the chaos of the large group, you were able to enjoy your stay. I will pass along your suggestions to upper mananagement, as we do strive to make every stay a 5 star experience....

Virginia
Reviewed 4 September 2013

I use this hotel when visiting family and have always found it to be clean, comfortable, and the staff are friendly. I don't hear noise from the walls or hallway. I would recommend this hotel for an overnight stay, or even several days. It is located near the interstate and not too far from the city center. The hotel is...

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Helpful?
1Thank swissnut58

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Ashland! Stay Smart with The Holiday Inn Express Hotel & Suites Ashland Kentucky Hotel! Traveling for business or pleasure the hotel has something to offer all Ashland s tourist. The hotel is located just minutes from the Paramount Arts Center and Historic Downtown Ashland. AK Steel and Marathon Oil Company are both located in close proximity to the hotel. Experience excellent customer service and exceptional quality at The Holiday Inn Express Hotel & Suites Ashland Kentucky where country music, mountain heritage, oil refining and steel manufacturing come together to create an unforgettable experience filled with southern hospitality. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Ashland

Address: 13131 Slone Ct, Ashland, KY 41102-7988
Region: United States > Kentucky > Ashland
Price Range: ₹ 6,481 - ₹ 8,800 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ashland 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Ashland
Holiday Inn Ashland
Ashland Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Ashland staff and other travellers.
2 questions
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Plattsburgh, New York

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Questions? Get answers from Holiday Inn Express Hotel & Suites Ashland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See and sit on beds first.”
 of 5 bubbles marianhartmanb, 4 Dec 2016 | Read review
“The hotel is set back from the highway, so noise didn't seem to be a problem.”
 of 5 bubbles VABusymom, 25 Aug 2016 | Read review
“Don't miss breakfast!”
 of 5 bubbles sheepfreak, 25 Jun 2016 | Read review
“Choose an upper floor on the backside of the hotel for a quiet night”
 of 5 bubbles Jennyjourneys, 6 Jun 2016 | Read review
“All rooms are nice.”
 of 5 bubbles ralphc76, 22 Nov 2015 | Read review
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