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Traveller (311)
Pool & Beach (63)
Room & Suite (62)
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Overview
  • Excellent24%
  • Very good40%
  • Average22%
  • Poor9%
  • Terrible5%
Travellers talk about
“swim up bar”(17 reviews)
“rumba bar”(6 reviews)
“pool area”(12 reviews)
AMENITIES
Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
5 Jun6 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (264)
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Traveller rating
63
97
59
25
15
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63
97
59
25
15
Show reviews that mention
All reviewsswim up barrumba barpool areakia oranastandard roomabout half an hourspecial shouta lagoon view roomgreat cocktailstropical breakfastrooms are averagesmall poolenjoyed my stayclose to towncooked breakfastmain townshipseafood chowder
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151 - 155 of 259 reviews
Reviewed 21 June 2016

Lovely staff, helpful and happy to assist you. Nice meals in restaurant . Rooms are basic but clean and tidy and serviced daily. Wifi not great so if u absolutely have to have wifi not the place to stay. Close to town. If you want...More

Thank ElaineT007
Response from SMRES, Director of Sales at Club RaroResponded 23 June 2016

Kia orana Elaine, Thanks so much for taking time to review our resort we really appreciate your feedback. Regarding our WiFi our technicians have now boosted our capabilities and our WiFi is back on track. Kia manuia The team at Club Raro.

Reviewed 19 June 2016 via mobile

Nice place overall but I would spend your money else where if I were you. Wifi was shocking/"broken" and staff were rude. First off staff didn't reply to my airport pickup email, so I thought that they would have the info and meet me at...More

4  Thank Kcory
Response from SMRES, Director of Sales at Club RaroResponded 23 June 2016

Kia orana Kcory, We appreciate you taking the time to review our Resort. The management team is committed to ensuring our guests have the best experience. Your review clearly outlines the issues you encountered and we will be addressing those issues and extend our apologies...More

Reviewed 18 June 2016

as a 3 star was pleasantly surprised at the room and view,,..very clean and a great size with everything needed ,,,,comfy bed....staff were friendly and helpful....breaky was good and filling....close to town and bus stop out the front....would definitely stay again but would request a...More

Thank Tracey H
Response from SMRES, Public Relations Manager at Club RaroResponded 24 June 2016

Kia orana Tracey Thanks so much for your review. We really appreciate you taking the time to post your thoughts on our Resort. We take all feedback very seriously and always look for ways to improve. Kia manuia and we hope to see you back...More

Reviewed 16 June 2016

We booked our rooms based on our budget, but we were pleasantly surprised! Staff was very friendly and welcoming, and they were able to fulfill our request to have two rooms adjacent to each other. We stayed here in two self-catering rooms; each room had...More

Thank AngliaUSA
Response from SMRES, Director of Sales at Club RaroResponded 24 June 2016

Kia orana Anglia Thanks so much for your review. We really appreciate you taking the time to post your thoughts on our Resort. We take all feedback very seriously and always look for ways to improve. So pleased you enjoyed our Pizza combo it is...More

Reviewed 16 June 2016 via mobile

We just stayed for 8 days. Fantastic staff we loved Victoria, Millie, Sammy. And the lovely older lady who takes breakfast orders in the morning. We were very spoilt and loved the casual atmosphere. Would highly recommend.More

Thank deby510
Response from SMRES, Director of Sales at Club RaroResponded 24 June 2016

Kia orana Deb Thanks so much for your review. We really appreciate you taking the time to post your thoughts on our Resort. We take all feedback very seriously and always look for ways to improve but also love it when we can go back...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Beachfront
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 97 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 97 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (311)
Pool & Beach (63)
Room & Suite (62)
Dining (16)
Questions & Answers
Ask a question
Bree B
2 April 2018|
Answer
Response from SMRES | Property representative |
HI apologies for the delay answering unfortunately at 17 legally in the Cook you are a minor and unless accompanied by an adult we cannot allow you to stay, Hope to see you when you are 18!
0
Votes
Bree B
2 April 2018|
Answer
Response from SMRES | Property representative |
Kia orana If you are under 18 sorry you need to be accompanied by an adult as until the magic 18 happens you are still a minor. KIa Manuia CLub Raro
0
Votes
Nick R
31 March 2018|
AnswerShow all 5 answers
Response from Debi D | Reviewed this property |
You will need shoes to go out there. Not a whole lot of sandy beach out front but I did see some girls out on rafts the morning I was leaving. I did not use the wifi because my charger was not working there for my phone. But... More
1
Vote
Room Tips
"If there is only two of you, go with the waterfront rooms"
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"Lagoon front is best for view/privacy, other rooms have nice view of pool but may be noisy."
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"Beach front rooms for adults were great, also had what looked like a good family area also."
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"If you are travelling during holiday season, don't go for a pool view as it can be loud."
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