Mercure Montevideo Punta Carretas

Mercure Montevideo Punta Carretas

Rambla Mahatma Gandhi 371, Montevideo 11300 Uruguay
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Room & Suite (251)
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About

4.5
#18 of 87 hotels in Montevideo
4.7 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value

See why so many travellers make Mercure Montevideo Punta Carretas their hotel of choice when visiting Montevideo. Providing an ideal mix of value, comfort and convenience, it offers a quiet setting with an array of amenities designed for travellers like you.

Close to some of Montevideo's most popular landmarks, such as Mercado Ferrando (1.7 mi) and Ciudad Vieja (2.8 mi), Mercure Montevideo Punta Carretas is a great destination for tourists.

Mercure Montevideo Punta Carretas is a quiet hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, a concierge, and room service. Plus, guests can enjoy a fitness center and free breakfast, which have made this a popular choice among travellers visiting Montevideo.

If you’re looking for a Mediterranean restaurant, consider a visit to Francis Restaurant, FOC, or Fellini, which are all conveniently located a short distance from Mercure Montevideo Punta Carretas.

If you are interested in exploring Montevideo, check out one of the historic sites, such as Avenida 18 de Julio, Mundo Pedal, and Galería de Arte Portón de San Pedro.

At Mercure Montevideo Punta Carretas, your comfort and satisfaction come first, and they look forward to welcoming you to Montevideo.

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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Patio
Children's television networks
Taxi service
Street parking
Wifi
Bar / lounge
Breakfast available
Breakfast in the room
Conference facilities
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Ocean View
Residential Neighbourhood
Languages Spoken
English, French, Spanish, Hebrew and 1 more

Location

Rambla Mahatma Gandhi 371, Montevideo 11300 Uruguay
901Reviews18Q+A21Room tips
Traveller rating
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Detailed Reviews
David C wrote a review Jan 2020
Ennis, Ireland
+1
5.0 of 5 bubbles
Right on the beach front in the heart of Punta Carretas you will find this small boutique style hotel. There are 13 floors but only 4 rooms on most floors. We were lucky to have a suite on the 12th floor which had a huge balcony with two sun loungers. Breakfast was a buffet on the ground floor with plenty variety of hot and cold items. The reception team are extremely Friendly and helped us wish our questions and transfer from the airport. There are plenty restaurants a block behind the hotel as well as a big shopping mall. Perfect for a short break. It took us just over an hour to walk into the old town but of course you cAn get an Uber too.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from abouthotel, Gerente at Mercure Montevideo Punta Carretas
Responded 24 Jan 2020
Dear GUEST, thanks a lot for your comments. We are glad you enjoy your stay with us. We will extend your compliments to the Hotel Staff; they will glad to hear from you. At Mercure Montevideo we work to achieve an excellent service and a great guest experience. The Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complementary home-made croissants, water and fresh coffee 24/7. The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation. Hope to see you soon at Mercure Punta Carretas. Best regards, Ilana Gateno General Mgr.
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Krzysztof wrote a review Mar 2023
5.0 of 5 bubbles
I regularly visit Montevideo for academic business and Mercure Punta Carretas turned out to be the best accommodation I ever had in the Uruguayan capital. The location almost directly on the shore of the Rio de la Plata is very pleasant, there is a sea food restaurant open until late. The rooms of the Mercure are OK (nothing fancy but there is everything one needs), yet the quality of the stay is nonetheless outstanding. The breakfast buffet is delicious (homemade granola among other), there is a co-working space and a gym on the top floor. The gym is tiny, there is a complete set of dumbbells, a stationary bike and a yoga mat, all of quality but that's it. However, this is enough to throw in a good session while the view on the Plata is breathtaking. Last but not least, cheers to the friendly, helpful and absolutely trustworthy staff! Highly recommended.
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Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas
Responded 18 Apr 2023
Dear Mr. Worytkiewicz, We appreciate your comments regarding your stay at the MERCURE MONTEVIDEO PUNTA CARRETAS. It's always a pleasure to receive compliments. We will extend your nice comments to our team. We are sure that these comments will encourage our entire team as they continually strive to improve the quality of our services. Thank you once again for sharing your experience with us and hoping your next visit will be as pleasant as the previous one. Greetings from Uruguay, Ilana Gateño - General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vincentdeguethary wrote a review Feb 2022
Paris, France
5.0 of 5 bubbles
What a pleasure to wake up with such a view ! The team is excellent, they take great care of you when you need it and they give you privacy when it’s necessary ! Such a good location ! Very nice breakfast. Gym with a stunning view. Thank you Shirly, Alejandro as well as Fabricio from the breakfast, and all the others team members I forgot ! Bikes for rent are available on site! I’ll be back
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas
Responded 22 Feb 2022
Dear Mr. Vincent, thanks a lot for your comments. We are glad you enjoy your stay with us. We will extend your compliments to the Hotel Staff; they will glad to hear from you. At Mercure Montevideo we work to achieve an excellent service and a great guest experience. We appreciate your suggestion about the water, please be advice the Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complementary home-made croissants, water and fresh coffee. The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation. Hope to see you soon at Mercure Punta Carretas. Best regards, Ilana Gateno General Mgr.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grahame F wrote a review Aug 2023
Buenos Aires, Argentina
2.0 of 5 bubbles
Firstly, this is a budget hotel, and one should make allowances. However the primary criteria we use is that we should get a good nights sleep, with a hot shower without stepping into a bath.
Now here’s what went wrong in room 401 facing the sea for four nights.
The double glazed windows do not close properly as the catches have been relocated. Therefore the traffic noise is quite audible.
The room is of Hong Kong size, small with a king size bed and one chair. The top sheet on the bed is far too small. If you like rubber pillows, then is the place for you - otherwise, tough luck.
There is adequate handing space and drawers.
The breakfast is the usual continental style, and yes, it has home-made granola as someone else says. There is the option of hot scrambled eggs, but you’ll need to know this as no-one will tell you.
By and large, I’d give it a miss, although it is very handy to the Fresh Market supermarket which is one of the best I have ever seen, and the Punta Carreras shopping mall which houses the El Fogon Restaurant, one of the saving graces to our visit.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas
Responded 23 Aug 2023
Dear Mr. Foz, thank you for your sincere comment. We are sorry we didn't meet your expectations, please accept our apologies, we hope we did not cause you any inconvenience. Mercure Montevideo has three different room categories that differ in size and view. Breakfast is prepared daily with local and fresh products, promoting environmental care and supporting a healthy life. The hotel is located in one of the most prestigious neighborhoods of the city, offering visitors a wide range of tours and options within their recreation. Sincere regards, Ilana Gateno General Manager.
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Franco wrote a review Sept 2022
5.0 of 5 bubbles
First, the hotel has excellent facilities and the breakfast service is fantastic.
But the most important thing is that the staff is very cordial, attentive and with the best disposition, they helped me understand Montevideo and have a complete experience, both as a tourist on a business trip and from a local perspective. Excellent everything, highly recommended
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Date of stay: September 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas
Responded 10 Oct 2022
Dear Mr. Fsiv, thanks a lot for your comments. We are glad you enjoy your stay with us. We will extend your compliments to the Hotel Staff; they will glad to hear from you. At Mercure Montevideo we work to achieve an excellent service and a great guest experience. The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation. Hope to see you soon at Mercure Punta Carretas. Best regards, Ilana Gateno General Mgr.
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Report response as inappropriate
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pablocousido wrote a review Mar 2024
Buenos Aires, Argentina
2.0 of 5 bubbles
Firstly, it is unacceptable that this hotel does not have a reserved space on the sidewalk (yellow) to stop the car while unloading luggage.
The rooms in the back are too small. The photos correspond to the front ones, which are larger. The size of the beds is small with little space around them. Very hard mattress.
Very good attention from the staff, and good breakfast.
It seems to me like a modest three-star hotel with the price of a higher category.
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Date of stay: March 2024
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Try to occupy the front rooms, which are larger. The other option is top rank hotels in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas
Responded 4 Jun 2024
Dear Mr. Pablo, thanks a lot for taking your precious time to share your experience. Mercure Montevideo, Punta Carretas offers 3 different categories of rooms, they differ in size and view. Please let us know when you will be back to Montevideo and we will accommodate you under your preferences. We appreciate you value our breakfast, La Jolie Lounge team dedicates precious time to provide homemade breads and selects the menu for every breakfast. Hoping to host you soon. Many thanks and regards, Ilana Gateño General Mgr.
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imw87 wrote a review Jan 2020
Wakefield, United Kingdom
5.0 of 5 bubbles
Stayed here in December and had a great stay. The staff were extremely helpful and welcoming, the room was good the only downside, was that there was no free water in the room. Good location and close to restaurants and the mall. I would definitely recommend.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from abouthotel, Gerente at Mercure Montevideo Punta Carretas
Responded 6 Jan 2020
Dear GUEST, thanks a lot for your comments. We are glad you enjoy your stay with us. We will extend your compliments to the Hotel Staff; they will glad to hear from you. At Mercure Montevideo we work to achieve an excellent service and a great guest experience. We appreciate your suggestion about the water, please be advice the Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complementary home-made croissants, water and fresh coffee. The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation. Hope to see you soon at Mercure Punta Carretas. Best regards, Ilana Gateno General Mgr.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maria S wrote a review Feb 2023
5.0 of 5 bubbles
Small hotel located across from La Rambla with a great view of Rio de la Plata. It's within walking distance of a shopping mall and restaurants. Staff were pleasant & helpful. Not many spoke English so it's good to know some Spanish. I elected to pay extra for breakfast when I made the reservation. Breakfast is served in the lounge on the ground level; the choices were delightful. I thought breakfast and the room were a great value for the price. I would highly recommend it.
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Date of stay: February 2023
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: I had a backside room, no balcony, no view of La Rambla. If that's important to you, plan to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas
Responded 20 Feb 2023
Dear Mr. MJScbus, thanks a lot for your comments. We are glad you enjoy your stay with us. We will extend your compliments to the Hotel Staff; they will be glad to hear from you. At Mercure Montevideo, we work to achieve excellent service and a great guest experience. We appreciate your suggestion about the water, please be advised the Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complimentary home-made croissants, water, and fresh coffee. The neighborhood offers different cultural and gourmet attractions to enjoy, let us know your preference to make an excellent recommendation. Hope to see you soon at Mercure Punta Carretas. Best regards, Ilana Gateno General Mgr.
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Report response as inappropriate
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Marcelo d wrote a review Dec 2014
Sao Paulo, SP
1.0 of 5 bubbles
Disappointed, but not suffering too much.
As a "Le Club" associated client (Silver Client) I made my reservation at this Mercure hotel logged in my account and had a "special" rate when my reservation was made. It was a promotion that reserving two or more nights in the weekend there would be a special discount. My arrival in the hotel was expected to Friday, 12 tonight and check out at Sunday, 14. As my flight to Montevideo was delayed I just arrived in the hotel in the first hours of Saturday, 13 and was massively surprised when the receptionist told that my reservation was cancelled because I didn't arrived on time in the night of Friday. Further to that there was no more rooms available in the category I reserved. Hopefully there were 3 rooms in the standard category and they were much more expensive than the value I was expecting in my reservation. As it was our wedding anniversary and we were very tired I didn't want to create problems or make complaints at that time and I booked a standard room for a very "salted" price.
Secondly, as I made my reservation logged in my Le Club account I was expecting to have all my personal data filled in the check in registration when I arrived in the hotel (as it usually happens at all Ibis I stay). It didn't happen and we had to fill all of our data in the forms after to be advised that my "reservation" was cancelled. Anyway, we filled it and went to the room to sleep.
So, I realized that to be a “Le Club Silver” client is not that advantage as Accor tries to convince us. They don’t honor prices, reservation and even don’t automate the registration process at the reception using your Le Club data.
It would be very simple to solve this “issue”, managing it like Ibis: if you don’t arrive until a certain time in your first day they charge the first day at your credit card. At Mercure they said me that I should advise when I did my reservation that I would be delayed… Well, I couldn’t know that my flight would be delayed. What should I do? Go the pilot cabin in the flight and ask to the pilot to contact the airport through the plane radio and ask somebody to call Mercure to advise that as the flight arrival was delayed I would arrive later in the hotel??
Come on! As a company that operates hotels in dozens of countries you should know that not expected situations can happen and have a procedure to manage them. Using the same system as Ibis described above would be enough!! Why don’t you do it??????
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Review collected in partnership with Accorhotels.com
Date of stay: December 2014
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Baronessa_Scotti wrote a review Mar 2018
New York City, New York
5.0 of 5 bubbles
Stayed one night on the way to Punta del Este from Colonia. The suite with a terrace was a perfect choice. Definitely recommended for warmer months. Easy and free parking on the street. Breakfast buffet was simple yet fresh and tasty.
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Date of stay: November 2017
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ilana G, Gerente at Mercure Montevideo Punta Carretas
Responded 4 Apr 2018
Dear Mr. Scotti, thanks a lot for your comments. We are glad you enjoy your stay with us. Hope to see you soon at Mercure Punta Carretas. The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation. Best regards, Ilana Gateno General Mgr.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anibal asked a question Feb 2016
Porto Alegre, RS81 contributions25 helpful votes
Is there parking in the hotel or nearby?
Answer from SabaOmer
609 contributions188 helpful votes
Not dure. Sorry
Anderson S asked a question Nov 2019
Rio de Janeiro, RJ2 contributions1 helpful vote
O hotel possui quartos com piso frio sem ser carpete. Com a alergia do meu filho fica inviável o carpete. Obrigado
Montevideo, Uruguay2 contributions2 helpful votes
Hola! Todas las habitaciones tienen moquete . Gracias
Paulo Roberto O asked a question May 2019
Onde estaciono?
Answer from Alexandre C
Sao Paulo, SP110 contributions52 helpful votes
Olá não tem estacionamento, eu deixei o carro na rua
Luack asked a question Nov 2018
Blumenau, SC
Tem estacionamento??? É pago?
Answer from Cícero F
Mumbai, India52 contributions59 helpful votes
Não há estacionamento.
Larissa N asked a question Oct 2018
162 contributions47 helpful votes
Qual o valor do táxi do Aeroporto até o Hotel?
Answer from FabiBraga
Rio de Janeiro, RJ279 contributions138 helpful votes
Oi Larissa, eu contratei um transfer pelo site viator . Eu uso esse site bastante. Os preços são razoáveis Abs
pablocousido wrote a tip Mar 2024
Buenos Aires, Argentina266 contributions117 helpful votes
2.0 of 5 bubbles
"Try to occupy the front rooms, which are larger. The other option is top rank hotels in Montevideo at similar prices."
Read full review
Maria S wrote a tip Feb 2023
3 contributions
5.0 of 5 bubbles
"I had a backside room, no balcony, no view of La Rambla. If that's important to you, plan to pay extra for it."
Read full review
Azgators wrote a tip Mar 2019
Phoenix, Arizona246 contributions183 helpful votes
4.0 of 5 bubbles
"Ask for floor 8 or above, rooms have extra space and you don't hear the road noise."
Read full review
SusanC101574 wrote a tip Mar 2019
Minneapolis, Minnesota63 contributions9 helpful votes
4.0 of 5 bubbles
"We had a city view but would have liked an ocean view."
Read full review
Grandpa117 wrote a tip Jan 2019
Atlanta, Georgia229 contributions90 helpful votes
5.0 of 5 bubbles
"Quieter rooms are up higher (floor 8 and up). The front has some traffic noise and the back faces yards with occasionally barking dogs."
Read full review
Not the right property for you?
There are more places to choose from in the Montevideo area.
PRICE RANGE
₹6,681 - ₹9,354 (Based on Average Rates for a Standard Room)
LOCATION
UruguayMontevideo DepartmentMontevideoPunta Carretas
NUMBER OF ROOMS
41
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MERCURE MONTEVIDEO PUNTA CARRETAS - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Mercure Montevideo Punta Carretas
Which popular attractions are close to Mercure Montevideo Punta Carretas?
Nearby attractions include Punta Carretas Shopping (0.3 km), Museo Zorrilla (0.5 km), and Feria de Villa Biarritz (0.4 km).
What are some of the property amenities at Mercure Montevideo Punta Carretas?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Mercure Montevideo Punta Carretas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Montevideo Punta Carretas?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Mercure Montevideo Punta Carretas?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to Mercure Montevideo Punta Carretas?
Conveniently located restaurants include Bar Tabare, Garcia Punta Carretas, and La Perdiz Restaurant & Parrillada.
Are there opportunities to exercise at Mercure Montevideo Punta Carretas?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Mercure Montevideo Punta Carretas?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mercure Montevideo Punta Carretas?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, and Hebrew.
Are there any historical sites close to Mercure Montevideo Punta Carretas?
Many travellers enjoy visiting Avenida 18 de Julio (4.1 km), Galería de Arte Portón de San Pedro (4.7 km), and Palomar de Cavia (3.5 km).
Does Mercure Montevideo Punta Carretas have any great views?
Yes, guests often enjoy the city view available here.
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