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Welcome to the brand-new Puerto Mercado Hotel, strategically situated in the heart of Montevideo's Old City where history, style and business come together as one.
I stayed here for 3 nights and this is a small, fairly pleasant hotel in the Ciudad Vieja/Old Town part of Montevideo. The port and the Buquebus terminal are right on the doorstep, so it is very convenient for these locations. I wasn’t terribly sure about the area itself which, while having a rustic port-like charm, did seem a little sketchy especially in the evenings and at night. It is also a bit of a walk into what you would term the “central” part of Montevideo around the Plaza Independencia - 20 minutes or so. It is also quite far from the very nice parts of the city such as Pocitos and Punta Carretas but the start of the seafront Rambla is quite close to the hotel. Alternatively the regular and frequent buses that pass in front of the hotel will take you these further…
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed 2 nights with friends. Lovely clean room with everything I could need. Best bathroom on the whole trip! Best included breakfast.. yummy fresh scrambled eggs. We were over the sweet breakfasts that we encountered everywhere else. Staff were helpful and tolerant of our very limited Spanish. I highly recommend this hotel. Easy walking distance to lots of wonderful things especially the Beatles bar on the opposite corner.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Most unfriendly, unhelpful staff. If you have kids, RUN AWAY!! The same front desk staff quoted us two different prices IN PERSON, when we made the extra effort to actually walk over to confirm with them 3 times in one afternoon. They don't speak any English, can't tell you even the size of the beds they have, and after we decided to just pay the extra $7 that mysteriously appeared on the 2nd quote, when we showed up half an hour later they were shocked we didn't have a reservation. Seriously, the lady who pumped our gas had far superior communication and people skills! Juggling 2 babies and all our belongings from rhe rental car after a long Buquebus day, we asked if we could get the kids settled in the room before bringing them passports. No go. "It is the process." Wow.…
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from luiselavista, Gerente at Puerto Mercado Hotel
Responded 2 Apr 2019
Sres de Tripadvisor: no se por que motivo se reciben comentarios de personas que no se alojan en el Hotel. No se alojaron ni se alojaran . Estas personas, una pareja y tres niños llegaron al hotel en dos oportunidades ,sin reserva y se les mostro una habitacion al señor, mientras la Señora permanecia en espera. Inicialmente la habitacion le sirvio y como cosa logica se les pidio los documentos para iniciar los tramites de ingreso, esto es de orden y corresponde, mas alla de las atenciones que correspondan en el trato, que normalmente nos destaca con nuestros pasajeros. Es increible, el desagradable comentario introducido por personas que no se alojaron, que ademas tenian notorios problemas entre ellos y sus niños, al grado de que a la niña ellos le apretaron la mano con la puerta del auto. Siceramente para este hotel , este comentario NO ES DE RECIBO, es injustificado y no se ajusta a nuestra realidad, lamento que TRIP ADVISOR permita el mismo. Este Hotel puede ser probado en limpieza, en buen trato de los empleados y en la calidad de sus camas o lo fresco y casero de sus desayunos . Lamento si se busca otra cosa , no lo encontraran.,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful 5 days stay here. The hotel is modern, small and clean, in a great location. It`s situated in the "old city" part of Montevideo, one block away from the famous Mercado where a large range of restaurants are avaliable. The staff is friendly (but some with limited English) and the breakfast is ok (but with limited seating).
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Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from luiselavista, Gerente at Puerto Mercado Hotel
Responded 18 Jun 2018
Many thanks for your comments, and come back always . Thanks again Best regards Luis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel's location is within walking distance to the majority of sites in Montevideo as well as the ferry terminal, restaurants, grocery stores and an excellent bakery. The front desk staff were helpful and friendly. The rooms are a bit on the small size but were very clean and comfortable.
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Date of stay: March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from luiselavista, Gerente at Puerto Mercado Hotel
Responded 23 Mar 2018
Many thanks for you opinión come back always Best regards Luis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Smallish, nicely decorated and appointed hotel. Reception staff were outstanding in their welcome, helpfulness and efficiency. The room was well appointed with good aircon. Some noise from the adjacent street did not spoil my sleep and I am a light sleeper. Location in the old town is good if this is where you particularly want to stay or if, like me, you have and early ferry to Buenos Aires (a five minute walk to the terminal). Shops and restaurants nearby. 10 minutes walk to Plaza Independencia and more extensive shopping, close to Cathedral, Museo Gurvich and other Old Town attractions. Breakfast was excellent and varied with a heavy leaning toward the sweet tooth. Buses stopping outside go to various locations such as central Montevideo, Parque Rodo and Pocitos. I'd stay…
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Date of stay: February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very friendly and helpful staff, right in the midle of the old town near the mercado. Busy street in front, quiet rooms to the back, Good breakfeast. Close to Horbour and city centre. Will stay there again, can be recommended.
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Date of stay: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is just the way I remembered it from three years ago with only a name change (formerly AK Design). It has the perfect location in the Ciudad Vieja (Old City) of Montevideo just meters from the Mercado del Puerto (The Grilled Meat Market) and four blocks from Calle Sarandi, a principal street with shops, restaurants, the cathedral, venders and entertainment that ends at the Puerta de la Ciudadela. It is also located on the bus routes to Pocitos (popular city beach community); Punta Carretas ( sight of a famous lighthouse) and the Bus Terminal (Tres Cruces) for day trips to Punta del Este and Colonia del Sacramento. There was also a supermarket (Frog 6) two buildings down and nice deli right across the street (Bossa Delicatessen) for my convenience. The comfort…
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Date of stay: November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from luiselavista, Gerente at Puerto Mercado Hotel
Responded 10 Jan 2018
Mr many thanks for your commentary , we try do the best but not always we can. Come back always and enjoy us. Best regards Luis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is located really close to the market (several restaurants with awesome steak!) and not too far from old town. Also really close to the pier if you're taking a cruise trip that leaves from Montevideo, you can walk to the pier. The MAJOR drawback is that the wall is thin. If your room is close to the stairs, you will hear people walking up and down all night. EXTREMELY loud. Even if your room isn't close to the stairs, you can hear people above you walking around in their room. The floor squeaks every time somebody walks around. I was surprised nobody else mentioned this in previous reviews (or perhaps I didnt read enough). Wouldnt recommend for light sleepers, and even if you sleep like a troll you might still need ear plugs.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 6 nights here and were very happy. Did explore the area,and when going into town took one of the many busses available. Staff very helpful and could advise us very well on what to do. Breakfast good.
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Date of stay: November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from luiselavista, Gerente at Puerto Mercado Hotel
Responded 7 Nov 2017
Many thanks for your opinion. Well come back Best regards Luis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.