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San Agustin Urubamba Hotel

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395 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Gosforth, England, United Kingdom
Reviewed 29 October 2016

we stayed at this hotel for one night and found it clean, reasonably priced and with a good sized bedroom. Do not be put off by the street the hotel is on or the outside of the hotel. Urubamba is a one street town which looks like a shanty town when you first arrive, but once you are in the...

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Thank Lynne T
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado Cliente Le damos las gracias por enviarnos sus comentarios y el tiempo que se tomo usted en escribirnos. Estamos...

Carson City, Nevada
Reviewed 28 October 2016

Charming hotel with super friendly staff. The hotel gift shop is well stocked and reasonably priced. The restaurant serves great food and the service was excellent. The room and bathroom were clean and comfortable.

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Thank murphynv
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado cliente Le damos las gracias por sus comentarios y compartirlos con los viajeros del Tripavisor Es muy gratificante conocer...

North Carolina
Reviewed 25 October 2016

This was a rustic hotel with lovely public spaces but average rooms. Our room had two single beds so my husband and I had to sleep apart. It was difficult to get to sleep with light coming into the room from around the edges of the door. WiFi was not working until the next morning. Most disappointing was the breakfast....

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Thank Not_Penelope
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Estimado Huésped Le damos las gracias por enviar sus comentarios. Primeramente expresamos a Usted nuestras mas sinceras disculpas por la...

New Haven, Connecticut
Reviewed 24 October 2016

Compared to our hotels in Lima and Cusco, this small rustic hotel exuded lots of individuality and charm! My room was clean ans spacious, the restaurant served mostly delicious food, and the service was friendly and helpful. My only complaint was that the sheets, which looked clean and crisp, smelled bad, like they weren't rinsed in fresh water. Except for...

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Thank Providence_RITom
SanAgustinHoteles, Administracion at San Agustin Urubamba Hotel, responded to this review
Google Translation

Estimado huésped Le agradecemos a usted por el tiempo que se tomo para enviarnos sus comentarios. Nos sentimos muy apenados...

Melbourne, Australia
Reviewed 22 October 2016

This is a simple, fairly rustic hotel. It is also quite isolated, but there is a store opposite the hotel where you can buy water, snacks and other supplies. Our room was adequate in size and passably clean. The bathroom reasonably spacious and very clean, with a good hot shower. There was a bin next to the toilet for used...

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Thank julietheoracle
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
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Estimado cliente Le damos las gracias por haberse tomado su tiempo en escribirnos. Apreciada huésped, lamentamos en gran manera que...

Bryan, Texas
Reviewed 17 October 2016

We stayed here through Gate 1 Tours. This hotel is not located near many stores or restaurants so you have to walk about 15 minutes to get to the town square. The room was clean and spacious but the TV was only about 20 inches and attached to the other end of the room so it was difficult to watch.The...

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Thank msroy616
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Estimado Cliente.- Gracias por enviarnos sus comentarios y compartirlos con todos los viajeros del Triapdvisor. Sus observaciones en referencia a...

Reviewed 13 October 2016 via mobile

My husband and I stayed here two nights prior to going to Machu Picchu, like most of the other reviews. Our room was clean and yes we didn't have AC, however this was not needed in October. Weather was 60-low 70s during the day and 40s at night. Wifi worked fine for us and there were actually a few English...

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2Thank Aileen B
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado cliente.- Le damos las gracias por tomarse su tiempo en escribirnos sus comentarios. Gracias por elegir San Agustín Urubamba...

Houston, Texas
Reviewed 6 October 2016

We stayed here through Gate 1 Tours. Situated in the Scared Valley...Sort of plain on the outside, but ever so beautiful grounds when you enter, what I would term old world Colonial charm. We were impressed. Nicely landscaped and inviting. It is at a high altitude, so make use of the provided and complimentary 24/7 coca tea, which is reputed...

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4Thank MaltaBound
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Estimado cliente Le damos las gracias por tomarse su tiempo en escribirnos. Gracias por elegir San Agustín Urubamba Saludos cordiales...

Reviewed 3 October 2016

We joined Gate1 Travel and stayed in this hotel on September for two nights in Room 148. The location of the hotel was very isolated, there was absolutely nothing around. Our room was okay except the bathroom. The bathtub and the wall was full of mold, it was very disgusting. The light was out in our bathroom, contacted the front...

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1Thank GS L
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado cliente Le agradecemos por escribirnos sus comentarios y el tiempo que le tomo. Atentos a sus observaciones, para que...

Reviewed 29 September 2016 via mobile

Like the other reviews you may have seen we stayed here for two nights before going to Machu Pichu. Our Gate-1 tour arranged for this hotel and several other Gate-1 or other tour groups were there as well. The rooms were clean and basic. In late September we did not need AC and none is available in the rooms. The...

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Thank Dave D
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
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Apreciado huesped .- Le damos las gracias por la gentileza que tuvo usted en escribirnos y enviarnos sus comentarios, nos...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
El Hotel y Spa San Agustin Urubamba cuenta con una privilegiada ubicacion, excelente para iniciar su visita a Machu Picchu (a tan solo una hora y media de viaje en tren), ademas el hotel se ubica cerca de las mas importantes ruinas del Valle Sagrado de los Incas tales como Ollantaytambo, Pisac y Maras Moray. La buena ubicacion del Hotel Spa tambien atrae a los viajeros por ser ideal para aclimatarse a la altitud de Cuzco, por su agradable clima y baja altura (2,700 msnm), 700 msnm menos que la ciudad de Cusco. El Hotel San Agustin Urubamba era una antigua hacienda colonial hoy remodelado en un magnifico hotel, en sus instalaciones Ud podra encontrar un maravilloso jardin y frondosos arboles, caracteristicos del majestuoso verdor del Valle Sagrado de los Incas. Ademas el hotel cuenta con una piscina al aire libre y un exclusivo spa, que le permitira disfrutar de un ambiente relajante y tranquilo con un calido servicio. El Hotel Urubamba le ofrece 101 habitaciones estandar y suites. Todas las habitaciones son amplias y comodas, con patios y balcones desde donde apreciara el resplandeciente cielo del Valle Sagrado. ... more   less 

Additional Information about San Agustin Urubamba Hotel

Address: Pisaq Km 69 | Carretera Cusco, Urubamba, Peru
Region: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range: ₹ 3,665 - ₹ 10,144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Agustin Urubamba Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
San Agustin Urubamba Hotel Peru - Sacred Valley
Hotel Style:
#8 Spa Hotel in Urubamba
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Questions & Answers

Here's what travellers have asked, with answers from San Agustin Urubamba Hotel staff and other travellers.
6 questions
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Los Angeles, California
4 months ago
Pittsfield, Massachusetts
over a year ago
Burnsville, Minnesota
Madera, California

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Questions? Get answers from San Agustin Urubamba Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for second floor back side”
 of 5 bubbles waynem621, 20 Feb 2017 | Read review
“All rooms seemed similar.”
 of 5 bubbles P6963AGsarahb, 1 Feb 2017 | Read review
“Second floor.”
 of 5 bubbles walkfree, 9 Jan 2017 | Read review
“all the rooms I saw were nice; my corner room was especially nice.”
 of 5 bubbles 391teryng, 31 Dec 2016 | Read review
“The noise makes booking here a bad idea.”
 of 5 bubbles nheudecker, 25 Nov 2016 | Read review
5 of 5