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We stayed for two nights at the Hotel on April 21-22. The staff was amazing! We felt
very welcome here! Gabriel, at the front desk was very thorough, professional and courteous! Rocky took our bags to our room. He was a very nice young man....More
Very good hotel as you have seen in the reviews. Only caviat is reserve your dinner, spa services and jacuzzi time as soon as you arrive. Service is great. Rooms are clean and quiet. The grounds are beautiful and there are views from every room.
Me and my family of 4 really enjoyed our stay. The pluses. The location and grounds are very top notch. The food at the restaurant was very very good. We had dinner once and breakfast twice and enjoyed all our meals and the service. The...More
The property is fantastic. Confortable room, stylish and modern. Really enjoyed the garden with the hammocks. Highly recomendable. Another hidden gem is the new menu of the restaurant which includes a very interesting alternatives of fusion Peruvian dishes.
I want to express my dissatisfaction with the service being offered, even having expressed our dissatisfaction several times with help center, did not improve at all.
From the cleanliness and quality of the chosen room, which left much to be desired, to the final price...More
1 Thank arm t
Response from CustomerSatisfa... C, Gerente at Casa Andina Premium Valle Sagrado Hotel & VillasResponded 1 week ago
Thank you very much for your opinion and suggestions which will definitively help us to improve.
We will certainly take corrective measurements in order to improve our service and guarantee our guests total satisfaction.
We are very sorry for the discomforts we might...More