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Sol y Luna - Relais & Chateaux

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Sol y Luna - Relais & Chateaux
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1,193 Reviews from our TripAdvisor Community

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There are newer reviews for Sol y Luna - Relais & Chateaux
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Showing 1,044: English reviews
Perth
Reviewed 12 December 2014

This is a wonderful place to stay in the sacred valley. We stayed there for 3 nights in early December and it was lovely and quiet. The setting, gardens and rooms are beautiful to come back to after a long day of sight seeing! The restaurant does great food for dinner (we had the lamb and ceviche) although it isn't...

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Helpful?
Thank Caitlyn F
MarieHeleneMiribel, Front Desk Department at Sol y Luna - Relais & Chateaux, responded to this review

Dear Caitlyn F, Thank you for taking the time and sharing your experience at Sol&Luna. I'll be pleased to share with our partners your review, they will be glad hear about it. Thank you also for your suggestions to improve our service,I already passed them to the manager. We truly appreciate your recommendation and we look forward to welcome you...

Bethany
Reviewed 9 December 2014

We stayed at Sol y Luna for 2 nights and couldn't find a better place. Our casita was number 30, large and very private with a nice fireplace and spacious bath. On arrival we had some fresh fruits and cookies waiting in the room and the whole stay was excellent. We went to the SPA one evening and was also...

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Helpful?
Thank Orly68
MarieHeleneMiribel, Front Desk Department at Sol y Luna - Relais & Chateaux, responded to this review

Dear Orly68, Thank you very much for taking the time to post such a kind review on TripAdvisor. We are delighted that you were satisfied with our Casita and turn-down service. We take really special care of our gardens, and we are really glad that you enjoyed them so much. We would love to be able to welcome you back...

New York City, New York
Reviewed 8 December 2014 via mobile

This has got to be the best surprise on a guided trip! We're doing a trip through REI to Machu Picchu and stopped off for 2 nights in the Sacred Valley in Urubamba. This place is phenomenal! The first thing we saw was a stable of horses - apparently they're specially bred for their unusual gait, which we had demonstrated...

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Helpful?
Thank Christina S
MarieHeleneMiribel, Front Desk Department at Sol y Luna - Relais & Chateaux, responded to this review

Dear Christina S, Thank you for taking your time to write such a wonderful review. We are so glad to see how much you enjoyed your time with us, from our ranch with its show to our turn-down service. I´ll be sure to share your kind words with all our staff and also your remarks so we can improve them....

California
Reviewed 4 December 2014 via mobile

Great way to beginning our time in Peru. The grounds are stunning with beautiful gardens . Loved the individual casita concept. The service was quite good from the reception. Dined at the gourmet restaurant once which was nice yet overpriced. The restaurant was quite due to it being the off season so the dining staff was a bit over barring....

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Helpful?
Thank oneworldtraveler27
MarieHeleneMiribel, Front Desk Department at Sol y Luna - Relais & Chateaux, responded to this review

Dear Oneworldtraveler27 Thank you very much for taking the time to share your experience, we are very happy to reach your expectations and is wonderful to be part of your memories during your trip Peru. We also appreciate the remarks that you bring to us, is very important for us because our goal is improve our service everyday. We hope...

california
Reviewed 29 November 2014

Beautiful and colorfully decorated large casitas, great service, stunning gardens, and five star dining in a drop dead gorgeous venue. Really perfect in all ways (and the Sacred Valley doesn't offer many five star type hotels since there is a lot of poverty). Part of the property has horses--probably avoid that part unless you like horses and are OK with...

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Helpful?
Thank radgirl3
MarieHeleneMiribel, Front Desk Department at Sol y Luna - Relais & Chateaux, responded to this review

Dear Radgirl3 Thank you for your 5 stars review, we are happy to know that we reach your expectations. We are glad to know that you enjoyed our facilities, food and staff. I will be honored to share your kind words with the rest of the staff, they will be thrilled. Hope to welcome you in a not so far...

UK
Reviewed 27 November 2014

Stayed here for just one night but could easily have spent longer. Gorgeous rooms (very big) with great bathrooms. We were advised that one restaurant was 'casual' but it was more up market than that. Hotel had no working phones or in room wifi whilst we were there because a storm had affected their system, but there was good wifi...

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Helpful?
Thank AlisonJB
MarieHeleneMiribel, Front Desk Department at Sol y Luna - Relais & Chateaux, responded to this review

Dear AlisonJB Thank you for taking the time to share your experience in Sol&Luna with the TripAdvisor community and with us. We are glad to read that you enjoyed the property and find a friendly staff, it is our goal to improve our service every day. Thank you once more and for being so comprehensive about the storm. Was the...

Poole
Reviewed 26 November 2014

We stayed here with a group tour travelling through South America. The lodges are a delight and very spacious. The bathrooms are very well appointed and spacious. We loved the outdoor feel to the lodges and the bright interior decor. The beds were very comfortable and the added bonus of the hot water bottle magically appearing in ones bed during...

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Thank Travelcritic30
London, United Kingdom
Reviewed 24 November 2014

We stayed at Sol & Luna whilst visiting the Sacred Valley. It's a very beautiful spot, with stunning gardens nestled under the mountains, and the general ambience and setting is charming. The 'casonas' are fun and nicely private, the spa is lovely (the jacuzzi is worth a visit!), breakfasts were good, the two restaurants have very good food (the Waynu...

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Thank LucyW_10
boston
Reviewed 17 November 2014

I really expected to be writing a glowing review of ou two night stay at Sol Y Luna, but I can't. We had a very nice stay but there were issues that keep me from giving it the five star review. The positives: beautiful property, nice staff, lovely room, very nice breakfast buffet, lovely Ranch restaurant with great cocktail lounge...

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Helpful?
1Thank ccrosner
MarieHeleneMiribel, Front Desk Department at Sol y Luna - Relais & Chateaux, responded to this review

Dear Ccrosner We highly appreciate you took the time to write the details about your experience with us, however, I would like to offer my most sincere apologies as this is not the level of service we are known for providing. About our ranch I would like to say that this is an isolate event and I have addressed this...

Liverpool, England
Reviewed 12 November 2014

The rooms are little cabins spread across the estate of this hotel. They have plenty of room with a huge comfortable bed. The room attendants even put a hot water bottle in the bed each evening - we didn't really need that but it was nice. It was a great feeling to open your "hotel door" in the morning and...

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Helpful?
Thank bnq

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Pool
  • Fitness Centre with Gym / Workout Room
Food & drink at the hotel
Killa Wasi
Killa Wasi
Cuisines: Peruvian, South American, Latin
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Our unique property is an intimate 43-casitas hotel within 328,000 square feet of beautiful gardens surrounded by archaeological attractions, and many opportunities of outdoor activities.We have 15 high end luxury casitas like that one which have private terraces and plunge pools overlooking the gardens. They all have an entry porch, foyer, living room and are equipped with heating floor system and fireplace.All the decoration of the casitas is based on the art work of renowned Peruvian artists such as Jaime Leibane and the beautiful frescoed murals by acclaimed artist, Federico Bauer which makes them all really special and unique. ... more   less 

Additional Information about Sol y Luna - Relais & Chateaux

Address: Fundo Huincho Lote A-5, Urubamba 069, Peru
Region: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range: ₹ 13,145 - ₹ 31,399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sol y Luna - Relais & Chateaux 3.5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Sol And Luna Lodge & Spa
Sol & Luna Hotel Urubamba
Sol Luna Urubamba
Sol y Luna - Relais & Chateaux Urubamba, Peru - Sacred Valley
Hotel Style:
#2 Family Hotel in Urubamba
#2 Business Hotel in Urubamba
#3 Romantic Hotel in Urubamba
#3 Spa Hotel in Urubamba
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Questions & Answers

Here's what travellers have asked, with answers from Sol y Luna - Relais & Chateaux staff and other travellers.
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Questions? Get answers from Sol y Luna - Relais & Chateaux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are lots of cabanas so have a good look first before choosing”
 of 5 bubbles Zetat0urs, 5 Dec 2016 | Read review
“Any room in the grounds. Room 8 had lots of windows overlooking the luxuriant grounds and mountains in the distance”
 of 5 bubbles soosoo888, 3 Dec 2016 | Read review
“All rooms were great - they are individual lodges with amazing bathrooms - spread across the grounds behind walls of plants.”
 of 5 bubbles stevewR8348FY, 26 Nov 2016 | Read review
“Ask for the Casitas with private jacuzzi with the perfect view to the mountains! I stayed at number 41.”
 of 5 bubbles 329nath_liaf, 19 Nov 2016 | Read review
“Casita de luxe best room”
 of 5 bubbles 835leonf, 14 Nov 2016 | Read review
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