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Great place to stay. Staff friendly and kind. Dinner at the restaurant was delicious! location was awesome at the train station. Great views of the mountains. Manager is a sweetheart and very knowledgeable.
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- Staff is exceptionally helpful (arranging taxis, accommodating special requests, providing dining recommendations...etc.)
- Facilities are clean, comfortable, and offer amazing view
- Location makes catching a train ultra convenient, and walking path behind the property takes you to the town square without walking on...More
I stayed here with my daughter and a friend. It was the perfect launching pad for a visit to Machu Picchu. Ollantaytambo is a beautiful town with narrow streets filled with local sights beckoning you. It is much more beautiful and engaging than Aguas Caliente...More
This is a beautiful property that is super convenient to the train at Ollantaytambo. Once you enter the front door the hustle and bustle of the station fades away. The grounds are well maintained and offer a nice place to retreat from the town. We...More
It's a shame because I stayed in 6 or 7 different hotels during my visit to South America (all around a $90-125/nite price point) and while this was by far the nicest, we received such horrific service that it ruined the experience.
What is good?...More
2 Thank AngieAllOver
Response from Julia S, Manager at El Albergue OllantaytamboResponded 26 November 2015
Thank you for taking the time to write such a detailed review. We are happy to hear you enjoyed the aesthetics of the hotel and are truly sorry for your negative experience and miscommunication at the front desk. We will address your points...More