Decameron El Pueblo

Decameron El Pueblo

Km. 10. 5 Avenida Carretera Central, Lima 15487 Peru
Traveller (508)
Vista para os quartos
Room & Suite (286)
Polvos Azules Restaurant at the El Pueblo Resort & Convention Center
Dining (142)

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About

4.0
#1 of 2 resorts in Lima
3.7 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.5 of 5 bubbles
Value
El Pueblo, Resort Convention Center, is now part of the great Decameron All Inclusive Hotels & Resort family. It was inspired in the traditional architecture of the people from the Peruvian highlands, becoming a little piece of the Andes in the capital city. Located only 30 minutes from Lima, it offers its guest the perfect combination between fun and relaxation; with more than 16 hectares of green areas, 7 pools, more than 230 comfortable rooms and a complete entertainment program of the highest quality, at your service. Complemented by our unique and unparalleled All Inclusive service that allows guest to enjoy the gastronomy at any hour of the day, complemented by a varied offer of national and imported beverages. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Tennis court
Children Activities (Kid / Family Friendly)
Wifi
Hot bath
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Billiards
Entertainment staff
Karaoke
Table tennis
Board games / puzzles
Nightclub / DJ
Kids club
Spa
Baggage storage
Chapel / shrine
Concierge
Gift shop
Shops
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private balcony
Safe
VIP room facilities
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Family Resort
Park View
Languages Spoken
English, Spanish
725Reviews48Q+A15Room tips
Traveller rating
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Detailed Reviews
Daniel G wrote a review Dec 2020
Lima, Peru95 contributions31 helpful votes
3.0 of 5 bubbles
Really many things to improve. The main bar station has only 1 barman at 5 o'clock only 1 !!! People have to queue for a soda! Preposterous, really! I'll keep posting. We're now at check out and there's a 25 person queue and only 1 clerk! There was no hot water 2 days in a row, they came up with lame excuses. The single beds are son tiny that you gotta think twice about turning during your sleep. Interesting stay but will definitely never be back, I know they are the only all inclusive resort in town, however, they're clearly taking advantage of the lack of competitors.
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerente Decameron El Pueblo , General Manager at Decameron El Pueblo
Responded 9 Dec 2020
Dear Guest, We want to thank you for let us know your opinion which is very important for us. We are very sorry to read that we did not meet your expectations on the services of helpers in our snack and front desk these points are being reported to their corresponding managers,we have reported your incident with the hot water and have resolved .We checked it out with the staff involved and we are taking corrective actions to continuously improve our guest´s experience. We are looking forward to your next visit to our hotel in order to ensure the best experience for your vacations. Best Regards, General Manager
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SercioGS wrote a review Jan 2020
Istanbul, Türkiye22 contributions21 helpful votes
4.0 of 5 bubbles
We stopped by to see to hotel and take a coffee in their nice garden, but they didnt served us a coffee. Anyway, peaceful and nice place to stay for holiday. Birds, nice garden, lovely atmosphere. And there are a couple of restaurants around the hotel.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelElPueblo, Gerente at Decameron El Pueblo
Responded 8 Feb 2020
Dear Sergio. We are grateful that you comment your impressions about our hotel. We are glad to know that you found a space of tranquility and appreciated the beauty of its landscapes. It is not clear to us regarding coffee, with the all-inclusive bracelet you have access to all our points, including a great variety of coffees. We look forward to your next visit and drink the delicious coffee. Cordially, Manager Decameron El Pueblo
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Nick D wrote a review Mar 2020
21 contributions4 helpful votes
5.0 of 5 bubbles
Great experience, great attention, lots of fun, love this place. I defenetely recomend it.
La mejor experiencia, tremenda atencion, mucha diversion, amo este lugar. Definitivamente lo recomiendo......
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelElPueblo, Gerente at Decameron El Pueblo
Responded 7 Mar 2020
Dear guest: Thank you very much for leaving your comments and review. We are satisfied with the pleasant experience they had in Decameron El Pueblo. We are glad that you had fun and that you recommended us for an upcoming experience. Cordially, Manager Decameron El Pueblo
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Rocio E wrote a review Aug 2022
33 contributions18 helpful votes
1.0 of 5 bubbles
I have just arrived here and i wished i had read the comments prior to our booking. Havibg stayed here in the past, service used to be great, so I did not chequed before this time. Upon arrival i got frustrated and dissapointed. We arrived at 1:30pm, with a 7 months old a 11 year old, and my mum 70, this in order to avoid the traffic in Lima and make sure we feed my baby. In pretty much every hotel, you are allowed to arrived slightly earlier, to leave your bags after a long trip, we did it this time too as we have never been dissapointed in the past with other chains. This must be the 0.5% of hotels with that exception and very ridiculous rules. They are leaving us wait 1:30hrs in reception. check in is not till 3pm and if we want to enter earlier, you have to pay $20, for 1.5 missesable hours. It is pretty warm here and there are not a single amenity in the reception, Even when you want to go to the toilets you are kind of followed like some sort of criminal and they can’t be accessed from reception. Not ideal with a very small child. Never sern this treatment, not even in 5 stars hotels around Europe and America.

We hace just arrived for a 2 night stat and feel Even worst now i have seen recent past reviews.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerente Decameron El Pueblo , General Manager at Decameron El Pueblo
Responded 17 Aug 2022
Dear guest We are apologize that your first impression was disappointing. Tell you that we have a check-in time which is from 3:00 p.m. and if you wish to enter before it has an additional cost for advance use and use of all our facilities, as indicated in our hotel voucher. We hope that you enjoyed your stay there after this incident and that you enjoyed our exceptional service which characterizes us. Best Regards. General Manager
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Safari173098 wrote a review Jan 2022
1 contribution1 helpful vote
1.0 of 5 bubbles
My mom and her friend in their 80’s booked a room here. It was supposed to be a fun time, after all they had know each other since they were 8 years old.
1. The reception made them wait 1 Hour, my poor mother so confused, finally her friend called me so that I could explain to this people that we paid but I was never sent an email with the paperwork needed, all she had was the reservation number and a receipt given to us when we paid.
2. She was never notified that she could get a car to drive her to the restaurant. The restaurants are very far from the room she was given in, She was so hungry, she went to a closest restaurant which denied her entrance and informed her about the cars.

Today is day 2 for her staying, I hope Decameron Hotel treats her right.
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerente Decameron El Pueblo , Director General at Decameron El Pueblo
Responded 21 Feb 2022
Dear Guest: Thank you for your review for us is very important. We are sorry for the inconvenience in the check in; we tried to offer a quality service but in these case we need to send the reservation paymet to validate the reservation. We have internal transfer service at the hotel with prior call to reception which takes 5 to 10 minutes. We hope that your relatives enjoy your stay. Best regards General Manager
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Juan G wrote a review Nov 2023
Lima, Peru1 contribution
1.0 of 5 bubbles
Worst hotel services ever visited!
The place is quite and interesting, but the service is really the worst I ever had.
The check in took place at 5:03pm, they told us between 3pm to 5pm... It was just the start. The hotel doesn't run enough activities for children or family (compared to other decameron hotels), it is all inclusive and in restaurants you request some little changes in the dish it is not possible, the bar they don't have a variety of drinks and we requested for a lemonade they never could prepared it (and they had all ingredients to do it).
Finally the check out process was a nightmare, I started the checkout at 11am and it finished at 12.30pm why too long, because they thought I was stealing their pool towels, yes, I never had a similar experience in any other hotel. So, I need to run and try to find the towels in all the hotel. We decided to stay little longer in the pool after the check out... so our extra stay permition was allowed until 3pm. We decided to leave the place at 3:15pm approx my children were thirsty so I request a glass of water and they could not provide any food or drink because of our expiration time (exactly words: I am not allowed, I want to give it to you but they are filming).
Terrible experience, never I will go back, even if it is free!
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Date of stay: November 2023
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: The place is interesting, but there is no a good service!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madian Leon, Atención al huésped/Recepción at Decameron El Pueblo
Responded 20 Nov 2023
Dear G7673OQJuang Thank you for taking the time to tell us about your experience, as it is important for us to know how you experienced your stay, which will allow us to take the appropriate strategies in order to improve our product and service day by day for your satisfaction.  We regret that your experience was not completely to your liking and we assure you that we care about your dissatisfaction, we extend our sincere apologies for the inconveniences presented to you during your stay.  We assure you that we will take the appropriate actions to provide the best service to our guests We look forward to welcoming you back so that you can reverse your experience and we can be better hosts for your next vacation.  Best regards, Sarai Leon Hotel Decameron El Pueblo
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Lorena Z wrote a review Apr 2024
Lima, Peru1 contribution
+1
5.0 of 5 bubbles
Excellent hotel! Delicious food, very good entertainment show, very prepared and polite staff. The rooms are very nice, with the right rustic touch. I had some inconveniences at the hotel during my stay with my family; However, Mr. Santiago Salem was able to solve our problems in a personal, kind, respectful and efficient manner. I congratulate you for having Santiago as part of his team, he truly is an excellent worker!
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madian Leon, Atención al huésped/Recepción at Decameron El Pueblo
Responded 25 Apr 2024
Dear Lorezuazo Thank you for taking the time to tell us about your experience, as it is important for us to know how you experienced your stay, which will allow us to take the appropriate strategies in order to improve our product and service day by day for your satisfaction. It makes us happy to know that you enjoyed the delicious food and show. We will extend your congratulations to Santiago. We look forward to welcoming you back and we will be better hosts for your next vacation. Best regards, Sarai Leon
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dalma79 wrote a review Jan 2023
Nutley, New Jersey28 contributions8 helpful votes
+1
5.0 of 5 bubbles
The environment was great,lot of activities, and clean rooms. The staff was friendly.
The animation team (Zumi, Anthony, Edwin, Javier, Delqyis Vanessa, Nicole) had a lot of energy, offered diferent activities and a diferent show each night we stayed. Georgina, housekeeper, was servicial and kind.
The Italian restaurant was good. Buffet needed more Peruvian food choices.
In general it was great, we wished we stayed longer.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alicia Tellez, Guest Services / Front Office at Decameron El Pueblo
Responded 4 Jan 2023
Cordial Saludo Dalma Agradecemos que haya dedicado tiempo para transmitirnos las experiencias durante su estadía. Nos alegra mucho saber que haya disfrutado de los hermosos paisajes que nuestro Hotel ofrece. Así mismo, nos complace que nuestra gastronomía nacional e internacional haya superado sus expectativas, esto no sería posible sin la atención de nuestros colaboradores. Es importante para nosotros conocer que hayan podido tener una experiencia inolvidable. Esperamos que nos visite pronto para que pueda seguir disfrutando de nuestros servicios, tanto en nuestro resort como en el resto de los destinos que Decameron le ofrece para vivir unas vacaciones con Todo incluido Agradecemos sus comentarios que nos motivan a continuar por el camino a la excelencia para su completa satisfacción. Saludos Gerencia Hotel Decameron El Pueblo
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Fernando C wrote a review Mar 2024
1 contribution
3.0 of 5 bubbles
Please be aware about the night shows, in my days in the hotel the show was about a scene of infidelity, assesinate & Suicide. We were with 7 children, in any part of the show was comunícate age restrictions.
The rest was good but I think twice to return.
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Date of stay: March 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madian Leon, Atención al huésped/Recepción at Decameron El Pueblo
Responded 31 Mar 2024
Dear F9382WRFernandoc, Thank you for taking the time to tell us about your experience, as it is important for us to know how you experienced your stay, which will allow us to take the appropriate strategies in order to improve our product and service day by day for your satisfaction.  We regret that your experience was not completely to your liking and we assure you that we care about your dissatisfaction, we extend our sincere apologies for the inconveniences presented to you and your family during your stay.  We assure you that we will take the appropriate actions with our staff and train them to provide the best service to our guests. We look forward to welcoming you back so that you can reverse your experience and we can be better hosts for your next vacation.  Best regards, Sarai Leon Decameron El Pueblo
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Alpine02 wrote a review Feb 2012
Oceanside, CA1 contribution11 helpful votes
1.0 of 5 bubbles
While in the Marines I slept in a burnt out house in Sarajevo that was cleaner than the room my family was offered. That was during the Bosnian war!!! This "resort" was a total disappointment!!!! First off, the place was ridiculously difficult to find. Second, when we finally arrived we discovered that the "resort" was a walled in compound located in the middle of a slum. Nothing screams vacation like sitting poolside while having the disaffected locals watching you from their shanties. I don't mean to sound superficial or overly critical but when I spend $400 for the night I don't expect the "resort" to be located next to what looks like a refugee camp. Words cannot express what a let down this place was. The individuals that rated this place as five stars must have been hitting the ayahuasca a little too hard prior to arriving. You might as well get a room at the Motel 6 off Crenshaw and Exposition in South Central LA and save yourself some money! The nasty bug infested rooms there will be of the same quality!
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Date of stay: February 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Madeinperu asked a question Jun 2016
Jacksonville, Florida14 contributions6 helpful votes
Cual Es la temperatura en Junio?
Answer from Gustavo M
Cordial Saludo, el Hotel sigue funcionando, sin embargo recomendamos tomar sus precauciones ya que hay demora en las vías de acceso por alto tráfico en la zona.
Mobile29498749466 asked a question Jan 2023
Te dan toallas para la piscina
Answer from RKT
Lima, Peru40 contributions37 helpful votes
No sabría responder, no fui a la piscina porque hacía frío
Mauricio C asked a question May 2022
Hay alimentos a toda hora?
Answer from RickGallo1970
Lima, Peru74 contributions71 helpful votes
No hay alimentos a toda hora. Los servicios de desayuno, almuerzo y cena tienen horarios, inclusive si ya estas dentro del restaurante. Algunos servicios tienen horarios extendidos como el bar, pero finalmente no hay un servicio de 24 horas o de servicio a la habitación, por lo menos hasta febrero 2002
Juan G wrote a tip Nov 2023
Lima, Peru1 contribution
1.0 of 5 bubbles
"The place is interesting, but there is no a good service!"
Read full review
Jose B wrote a tip Oct 2023
1 contribution
3.0 of 5 bubbles
"If you have troubles to walk, this is not your place."
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Tina M wrote a tip Sept 2018
Palm Beach Gardens, Florida5 contributions5 helpful votes
1.0 of 5 bubbles
"Don't waste your time and money, find another place!"
Read full review
Vicente A wrote a tip Aug 2018
3 contributions5 helpful votes
1.0 of 5 bubbles
"Never ever go here"
Read full review
John Y wrote a tip Jan 2018
23 contributions32 helpful votes
3.0 of 5 bubbles
"Wait until all of the remodeling is completed by the new owners"
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PRICE RANGE
₹16,934 - ₹24,858 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el pueblo resort and convention center, el pueblo hotel lima
FORMERLY KNOWN AS
El Pueblo Resort & Convention Center
LOCATION
PeruLima RegionLimaCercado de Lima
NUMBER OF ROOMS
231
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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DECAMERON EL PUEBLO (Lima) - Resort Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Decameron El Pueblo
Which popular attractions are close to Decameron El Pueblo?
Nearby attractions include Museo del Automovil Coleccion Nicolini (6.5 km), Caral Archaeological Zone (7.3 km), and La Molina (7.3 km).
What are some of the property amenities at Decameron El Pueblo?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Decameron El Pueblo?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Decameron El Pueblo?
Yes, free parking is available to guests.
What are some restaurants close to Decameron El Pueblo?
Conveniently located restaurants include Puerto Máncora Restaurante - La Molina, Nikko, and Osso Carniceria & Salumeria.
Are there opportunities to exercise at Decameron El Pueblo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Decameron El Pueblo?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Decameron El Pueblo?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Decameron El Pueblo?
Many travellers enjoy visiting Caral Archaeological Zone (7.3 km).
Does Decameron El Pueblo have any great views?
Yes, guests often enjoy the mountain view available here.
Is Decameron El Pueblo accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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