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Sheraton is very centrally located, approximately 30 mins from the airport right next to a large shopping area. The streets are extremely busy with traffic. The hotel itself is very well kept. The rooms are nice and beds are comfy. The building is an old...More
Thank Tom R
Response from wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention CenterResponded 4 December 2017
Thank you for posting a review about your experience at our hotel.
Trip Advisor is a very important tool since your feedback provides our hotel with valuable information.
Once again, thank you for your review and we look forward to welcoming you back...More
Booked into Sheraton by the airline (Latam) after a cancelled flight due to weather at the destination.
Having spent the previous night in a genuine 5 Star (Swissotel) the comparison was almost startling.
Room, although well appointed, clean and tidy, was far smaller.
Response from wilmaria, Director of Guest Service and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 30 November 2017
Thank you for taking the time to write about your stay at our hotel. We are sorry to hear of your experience and please accept our apologize for not have exceed your expectations.
We hope the situations you mentioned does not prevent you...More
Hotel location is ideal if you want to visit city center with using public transportation or taxi. However, the lobby is extremely loudy especially in the night when it seems to be constant party! Rooms can be loudy since the hotel is situated in a...More
Response from wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 28 November 2017
Thank you for posting a review about your experience in our hotel.
One of the major purposes of the online reviews is to highlight areas for improvement, and your feedback provides our hotel with valuable information, that we can review to improve oon...More
Landed in Lima at 1am so got to the hotel around 2am and immediately crashed. The hotel was great for what we needed it for and close to a big mall. Also - yes its not up to date by any means but for the...More
Thank Samuel B
Response from wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 24 November 2017
We appreciate you taking the time to post a review about your stay at our hotel. It´s always great to hear that our guests enjoy their stay with us.
Thank you for your review, and we look forward to welcoming you back in...More
The highlight is the staff (particularly an excellent concierge) that really try to make your stay a good one.
The masseuses that work in the spa are excellent.
The amenities are good to very good (nice gym, nice saunas- though I wish they weren't separated...More
Thank Jesse P
Response from wilmaria, Director of Guest and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 17 November 2017
Thank you for let us know your experience about your stay at our property. Your feedback is very important for us so we know exactly how we can improve.
We appreciate your comments about our staff and facilities, and sorry for the large...More
Response from wilmaria | Property representative |
We provide private transportation from the airport to the hotel. Please send us your contact and flight details, in order to bring you more details about this service.
Thank you for your preference.
Response from orlando b | Reviewed this property |
Hi I just Been there Last week they don offer any bus to air port but they can arrange a safe taxi for you because now in Lima we have Uber sistem already,,,they do have some free but to some shopping place besides bihind... More
Hi I just Been there Last week they don offer any bus to air port but they can arrange a safe taxi for you because now in Lima we have Uber sistem already,,,they do have some free but to some shopping place besides bihind the hotel there a shopping area atm,travel agency....and yes they can hold you luggage for you,,,try the food is very hight quality and various menu's front Peruvian food to shushi,,,good luck ,
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"Rooms on higher floors were quiet and nice inside. (not sure about lower floors)"