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Sheraton Lima Hotel & Convention Center

1,228 reviews
#39 of 236 Hotels in Lima
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Traveller (677)
Room & Suite (258)
Dining (51)
Overview
  • Excellent37%
  • Very good42%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Internet
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.5 Star Hotel
All hotel details
Offers from Sheraton Lima Hotel & Convention Center
Hotel deals
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Reviews (1,228)Write a Review
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All reviewsthe club loungefree shuttle to mirafloresspg membergovernment buildingsshopping mallolder hotelplaza san martinlarge hotelupgraded to a junior suiteshuttle servicefree upgradeinternet accessup to datewalking distancebreakfast buffet ismiraflores areamachu picchu
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11 - 15 of 495 reviews
Reviewed 3 December 2017 via mobile

Sheraton is very centrally located, approximately 30 mins from the airport right next to a large shopping area. The streets are extremely busy with traffic. The hotel itself is very well kept. The rooms are nice and beds are comfy. The building is an old...More

Thank Tom R
Response from wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention CenterResponded 4 December 2017

Dear Guest, Thank you for posting a review about your experience at our hotel. Trip Advisor is a very important tool since your feedback provides our hotel with valuable information. Once again, thank you for your review and we look forward to welcoming you back...More

Reviewed 30 November 2017

Booked into Sheraton by the airline (Latam) after a cancelled flight due to weather at the destination. Having spent the previous night in a genuine 5 Star (Swissotel) the comparison was almost startling. Room, although well appointed, clean and tidy, was far smaller. Unfortunately I...More

Thank Uhuru6948
Response from wilmaria, Director of Guest Service and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 30 November 2017

Dear Guest, Thank you for taking the time to write about your stay at our hotel. We are sorry to hear of your experience and please accept our apologize for not have exceed your expectations. We hope the situations you mentioned does not prevent you...More

Reviewed 27 November 2017

Hotel location is ideal if you want to visit city center with using public transportation or taxi. However, the lobby is extremely loudy especially in the night when it seems to be constant party! Rooms can be loudy since the hotel is situated in a...More

Thank Cetra79
Response from wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 28 November 2017

Dear Guest, Thank you for posting a review about your experience in our hotel. One of the major purposes of the online reviews is to highlight areas for improvement, and your feedback provides our hotel with valuable information, that we can review to improve oon...More

Reviewed 19 November 2017

Landed in Lima at 1am so got to the hotel around 2am and immediately crashed. The hotel was great for what we needed it for and close to a big mall. Also - yes its not up to date by any means but for the...More

Thank Samuel B
Response from wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 24 November 2017

Dear Guest, We appreciate you taking the time to post a review about your stay at our hotel. It´s always great to hear that our guests enjoy their stay with us. Thank you for your review, and we look forward to welcoming you back in...More

Reviewed 17 November 2017

The highlight is the staff (particularly an excellent concierge) that really try to make your stay a good one. The masseuses that work in the spa are excellent. The amenities are good to very good (nice gym, nice saunas- though I wish they weren't separated...More

Thank Jesse P
Response from wilmaria, Director of Guest and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 17 November 2017

Dear Guest, Thank you for let us know your experience about your stay at our property. Your feedback is very important for us so we know exactly how we can improve. We appreciate your comments about our staff and facilities, and sorry for the large...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 129 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Lima
#14 Spa Hotel in Lima
#20 Romantic Hotel in Lima
#29 Luxury Hotel in Lima
#33 Business Hotel in Lima
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 129 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Lima
#14 Spa Hotel in Lima
#20 Romantic Hotel in Lima
#29 Luxury Hotel in Lima
#33 Business Hotel in Lima
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (677)
Room & Suite (258)
Dining (51)
Pool & Beach (5)
Business Centre & Event Rooms (21)
Family and Play Areas (6)
Questions & Answers
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Slsmartin
3 August 2017|
AnswerShow all 6 answers
Response from wilmaria | Property representative |
Dear Guest, We provide private transportation from the airport to the hotel. Please send us your contact and flight details, in order to bring you more details about this service. Thank you for your preference.
0
Votes
rewinc
7 June 2017|
AnswerShow all 4 answers
Response from mchinoy | Reviewed this property |
Yes they do
0
Votes
Laura K
19 April 2016|
AnswerShow all 5 answers
Response from orlando b | Reviewed this property |
Hi I just Been there Last week they don offer any bus to air port but they can arrange a safe taxi for you because now in Lima we have Uber sistem already,,,they do have some free but to some shopping place besides bihind... More
0
Votes
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12
Room Tips
"Rooms on higher floors were quiet and nice inside. (not sure about lower floors)"
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"Top Floor."
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"Request a room as high as possible"
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"ask for high up facing the Supreme Court"
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