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Melia Lima

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#32 of 226 Hotels in Lima
Certificate of Excellence
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922 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Adelaide, Australia
Reviewed 11 February 2014

We stayed at the Melia Lima for several nights, but one night at a time as we were only in Lima between side trips. While it does not have the setting of some of the Miraflores hotels, we were very satisfied with our experiences. Check in was good when we arrived very late one night. Our room was very comfortable....

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Helpful?
Thank Richard F
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Richard Thank you so much for all of your lovely comments Melia Hotels International is a company who has the firm purpose of giving our guests an excellent service with responsibility and sustainability, so for us to be helpful is not a job, is a way of life that gives us strength. We look forward to having the opportunity...

Manassas, Virginia, United States
Reviewed 4 February 2014

I expected Melia to be outstanding. The minute I walked in, (9:30pm) the staff seemed more interested on their personal agenda. They were not friendly. When I got to my room, my bed essentially took up all the space. The décor is noticeably old. The staff here are pompous, perhaps because they won the trip advisor award. Well they need...

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Helpful?
1Thank Rose P
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Rose Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Your feedback is very important to us and we will follow your case carefully Sorry if your stay did not turn out as you hoped it would. If you send an email to calidad.melia.lima@melia.com we will respond to your comments or...

Brasilia
Reviewed 28 December 2013

Stayed one week in December for a Business trip. It is a good hotel for business, there is no tourist attraction close it, but can reach by taxi most of the place in 20 to 30 minutes. Friendly staff, good breakfast.

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Helpful?
1Thank Luiz C
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Luiz Thank you very much for taking the time to provide us with your commentary regarding your recent stay at Melia Lima Hotel. Your feedback is very important to us. We will be looking forward to welcoming you back at the Meliá Lima Hotel in a sooner future. Sincerely Yours, Susana Tamayo Guest Experience Manager

Miami, Florida
Reviewed 17 December 2013

I stayed a hundred times at this hotel, perhaps more, over the last twelve years. And I still enjoy it every time I go to Lima on business. These are simply the best people I ever met in a hotel. And I travel intensively (alas!). Treat yourself to The Level to enjoy the exclusive lounge but no matter what, you...

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Helpful?
1Thank Ed A
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you so much for all of your lovely comments Melia Hotels International is a company who has the firm purpose of giving our guests an excellent service with responsibility and sustainability, so for us to be helpful is not a job, is a way of life that gives us strength. We look forward to seeing you soon....

London, United Kingdom
Reviewed 8 December 2013

This hotel was probabaly very nice 10+ years ago but it seems to have been neglected and appear worn, tired and dirty. My room was a good size however stained carpets and furniture, mould in the bathroom and nail clippings in the carpet all added to the general poor state of the hotel. The beds were uncomfortable and certainly not...

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Helpful?
Thank loungeseeker
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Sorry if your stay did not turn out as you hoped it would. Your suggestions are very important for us and we will make some changes soon. On the other hand, it`s good to know that our staff could give a...

Orinda, California
Reviewed 7 December 2013

We had a long layover in Lima and needed a place to rest. This hotel came up on Hotwire as a 4 Star hotel so we choose to stay here. The hotel was nice enough, however, I would rate it more like a 3 Star. Staff is friendly and speak english well enough. It is only about 20 minutes from...

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Helpful?
Thank donavan94563
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest We appreciate having taken a moment of your time to share your experience at Meliá Lima with other Tripadvisor users. Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Sincerely Yours, Susana Tamayo Guest Experience Manager

Bogota
Reviewed 12 November 2013

The experience was nice, unfortunately i was not able to use all the facilities... nice, warm, good environment... little bit expensive regarding other hotels with same or more facilities worldwide...

Review collected in partnership with Melia Hotels International
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Helpful?
Thank David Andres H
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear David Your feedback is very important to us. Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. We will be looking forward to welcoming you back at the Meliá Lima Hotel in a sooner future. Sincerely Yours, Susana Tamayo Guest Experience Manager

San Isidro
Reviewed 5 November 2013

Clean and spacious room, perfect lightning options. One of the best hotel bathroom in the price bracket and excellent room service. Modern electronics, plenty of hotel accessories in the room as well as in the bathroom. Operators answer promptly and appropriately. In my short stay everything was good or excellent as my taxi driver had told me. Book in the...

Review collected in partnership with Melia Hotels International
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Helpful?
Thank Jorge Adison N
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Jorge We appreciate having taken a moment of your time to share your experience at Meliá Lima with other Tripadvisor users. Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal. We look forward to having the opportunity of being of service to you in a near future. Sincerely Yours, Susana Tamayo Guest Experience Manager

Reviewed 28 October 2013

The room booking has been done and has been paid through a voucher with Air France miles (flying blue) Receptionist has confirmed the payment done by the voucher when check-in. At check out, other receptionist has ignored the voucher and has backcharged without customer agreement twice the room. Email for clarifications sent but no answer was given. Email sent for...

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Helpful?
1Thank Toun57
Susana T, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest I would like to offer you a sincere apologize for this misunderstanding. Our Loyalty Programs supervisor sent you an e-mail yesterday, please let me send you again : I would like to inform you that according to our partnership agreement with Flying Blue program, all the room reservations using miles must be done through our main call center...

Mooloolaba, Australia
Reviewed 14 October 2013

Spent two nights at the Melia ,staff were friendly and helpful,room was sufficient shower great .Breakfast was a huge selection and very good.Traffic a bit loud but bearable. Not much in the way of cafe/restaurants nearby being the only downside...

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Helpful?
Thank Bassdog24
Susana T, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Many thanks for your comment Our best reward is to know about our guest’s satisfaction Don’t forget that you can follow us on facebook and leave your comments on our Melia Hotels International profile Sincerely Yours

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Meliá Lima is located in the residential & financial area of San Isidro. It is the 5* Hotel closest to the International Airport "Jorge Chávez". The International Pacific Exhibition Center, the historical center of Lima and the commercial & leisure district of Miraflores are close by. ... more   less 

Additional Information about Melia Lima

Address: Av. Salaverry, 2599 | San Isidro, Lima, Peru
Region: Peru > Lima Region > Lima > San Isidro
Price Range: ₹ 8,601 - ₹ 14,950 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Lima 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Melia Lima Hotel Lima
Sol Melia Lima
Lima Sol Melia
Hotel Style:
#8 Spa Hotel in Lima
#13 Business Hotel in Lima
#21 Romantic Hotel in Lima
#23 Luxury Hotel in Lima
#26 Family Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Melia Lima staff and other travellers.
1 question
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Claremont, California

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Questions? Get answers from Melia Lima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Lima is a Loud city on rush hour, the higher floor the better. Rush Hours 8-10am, 1-3pm, 6-9pm...”
 of 5 bubbles , 26 Sep 2016 | Read review
“Stay as high in the tower as possible to minimize noise. ”
 of 5 bubbles stevegerardom, 17 Sep 2016 | Read review
“Do not choose a room that faces the street as you will have car noise at night.”
 of 5 bubbles sherrystephenson, 31 Aug 2016 | Read review
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