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Hotel Vila Santa Miraflores

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#13 of 226 Hotels in Lima
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Vila Santa Miraflores
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713 Reviews from our TripAdvisor Community

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Showing 181: English reviews
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Reviewed yesterday NEW

Staff helpful and friendly, room perfectly adequate for my needs with reliable Wi-Fi and desk. Food all good in the top floor café/restaurant with far reaching views across the city. Location good for my needs, not close to the sea if that is what you want but an easy taxi ride to get there. I shall be using the Vila...

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Helpful?
Thank Ben R
Reviewed 2 days ago NEWvia mobile

It is a nice hotel! The pick up service at the airport was good. Very nice ambiance, great personal, very comfortable and close to many places. Last, the facilities at the hotel were good. I'll definitely come back here! :)

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Helpful?
Thank Michelinho10
Reviewed 2 days ago NEWvia mobile

Everything was perfect, just what i aspected. The food was good, english speaking reception. Very good Wifi (internet), hot showers, very good beds. Everything was clean. I certainly recommand this hotel specially to visit Mira Flores Lima.

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Helpful?
Thank Hameleers
Grand Rapids, Michigan
Reviewed 3 days ago NEW

Stayed in 2 different room over 3 nights. First and foremost, I booked the room because reviews said it was a convenient location (I knew nothing about Lima); that was not entirely true. We had to take an Uber whenever we left the hotel. Would probably book a hotel closer to the ocean next time where one could walk. First...

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Thank manfr42720
Reviewed 4 weeks ago via mobile

Definitely going there on my next visit. Very nice ambiance, great personal, very comfortable and close to many amenities, definitely recommend for anyone that wants to visit the city and see the best it has to offer.

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Helpful?
Thank Sandro V
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear , Sandro It is very important for us to know the opinions of our guests to keep improoving in the service we provide; reviews like yours makes us very happy because it shows us that what we are offering is received in the same way. Kind regards, Costumer Area

Reviewed 4 weeks ago

Very nice place to stay. They offered you a drink at check in which was absolutely delicious. The customer service was great. The Terrace was very cozy with an amazing view. Room and food was also good. Great place to stay either for business or personal.

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Helpful?
Thank Giuliana C
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Giuliana Thank you for your comment, I feel happy that your stay with us fulfilled your expectations. We would like to have you back soon in the near futurel. Thank you for your preference! Best Wishes, Area Costumer Service

Reviewed 5 weeks ago

We stayed at Hotel Vila Santa for two nights. We chose the hotel because of the location and free airport pick up. The airport pick up was great - we arrived late and had no issues; it was nice not to have to worry about where we were going. The staff checked us in quickly and were friendly during our...

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Helpful?
Thank Mariel M
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Mariel Thank you for your comment, I feel happy That you stay with us fulfilled your expectación. We would like to have you back soon in the near future. Thank your for your preference Best wishes

Alhambra, California
Reviewed 28 December 2016

The staff was extremely helpful. Despite our early arrival we were given a free breakfast (which was a great respite from the airplane food that we had eaten on the last two flights) and shortly thereafter a room. The room itself was adequate, while travel to and from areas of great interest required only a short taxi ride or long-ish...

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Helpful?
Thank Greg J
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Greg Thank you for your comment, I feel happy that your stay with us fulfilled your expectations. We would like to have you back soon in the near futurel. Thank you for your preference! Best Wishes, Area Costumer Service

Reviewed 26 December 2016 via mobile

Vila Santa is a great hotel. In relation to price and quality you cant miss. The hotel offers a fantástic and abundant breakfast. The kitchen is open 24 hours. The restaurant is on The 10th floor and offers a great view. The personnel is outstanding and dedicated to exceptional service. The área is very safe and secure. The hotel is...

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Helpful?
Thank Lindy M
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear , Lindy It is very important for us to know the opinions of our guests to keep improoving in the service we provide; reviews like yours makes us very happy because it shows us that what we are offering is received in the same way. Kind regards, Costumer Area

Montevideo
Reviewed 17 December 2016

I arrived late, not a good beginning, they had an exceptional power issue so I had to use the stair. Luggage was hauled to my room I must say. Room was small and very cozy. Next morning I asked for shoe shine and much to my surprise I was brought a shoe shine wooden box "fully equipped" The breakfast room...

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Helpful?
Thank Juan57
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Juan Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. All the staff were very polite and helpful at all times. We really look forward to seeing you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Vila Santa Hotel is not the largest or most luxurious one, but it is the best one when it comes to service. Our primary goal is to provide to you the best service and comfort so that your stay is bright, easy, and at home. Even more we will provide to you with the services that you need during your stay, so that you can concentrate in your business. We service our guests with a smile.We started out very small, but our commitment to our guests and determination to attend your demands brought us to what we are now. We are always looking for your feedback because it allows us to improve upon what we have already established Vila Santa provides you full-equipped guest rooms, designed to meet your comfort and relaxation needs. The courteous and efficient staff will do their utmost to make your stay a pleasant one.A famous Peruvian chef, Gaston Acurio, once said : "El mas o menos, no es suficiente para que el cliente regrese" (middle terms in service are not going to make customers to come back). We agree 100%.Therefore our commitment to you is from when you walk in, and we will be looking forward to see you back. ... more   less 

Additional Information about Hotel Vila Santa Miraflores

Address: Av.Benavides 2957 | Miraflores, Lima 18, Peru
Region: Peru > Lima Region > Lima > Miraflores
Price Range: ₹ 3,744 - ₹ 6,953 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Vila Santa Miraflores 3*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#5 Best Value Hotel in Lima
#8 Business Hotel in Lima
#18 Family Hotel in Lima
#27 Romantic Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Vila Santa Miraflores staff and other travellers.
14 questions
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Alameda, CA
Overland Park, Kansas
over a year ago
Orlando, Florida
over a year ago
franklin ky
over a year ago

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Questions? Get answers from Hotel Vila Santa Miraflores staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a convenient location”
 of 5 bubbles manfr42720, 25 Feb 2017 | Read review
“Customer service will help with this like they did to me!”
 of 5 bubbles giulianac379, 30 Jan 2017 | Read review
“Any room high enough is ok I guess if you want a quiet one ask for the ones that don't look on the road”
 of 5 bubbles Juan57, 17 Dec 2016 | Read review
“We took a "quiet" inside room, not facing the street.”
 of 5 bubbles 2016DanS, 17 Dec 2016 | Read review
“Do not get the rooms next to the street, it´s really loud!”
 of 5 bubbles AleDiaz089, 17 Nov 2016 | Read review
5 of 5