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Emperador Plaza Hotel

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Traveller (59)
Room & Suite (37)
Dining (8)
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Overview
  • Excellent13%
  • Very good37%
  • Average30%
  • Poor10%
  • Terrible10%
Travellers talk about
“travel agencies”(2 reviews)
“yogurt”(4 reviews)
“visit cusco”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Airport Transportation
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)
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11 - 15 of 66 reviews
Reviewed 13 July 2017

We stayed here for four nights in two different rooms. It is a creepy place, with curtains coming off their tracks and dirty stained carpets. The bed linen was clean the first night but not the second night. There was a dirty blanket folded in...More

Thank Kpow
Response from DANIEL H, Gerente at Emperador Plaza HotelResponded 16 July 2017
Google Translation

Por favor si me puede indicar las fechas de su estadia en el Hotel. Requerimos contestar sus opiniones . Muchas...More

Reviewed 17 April 2017 via mobile

We stayed for 5 days. NEVER was my room cleaned. Very noisy. Horrible breakfast...bread cheese and some fruit. We rather went out for breakfast. Staff was very nice except what apparently seemed to be the hotel owner. He was rude since day one. I do...More

Thank Alonso P
Response from DANIEL H, Propietario at Emperador Plaza HotelResponded 19 April 2017
Google Translation

Perdone: Pero por favor desearía recibir su identificación y verificar su estadia en nuestro hotel. No tuvimos queja alguna de...More

Reviewed 19 March 2017 via mobile

I'm mad as hell! The door knob of my room fell off. I went to the counter the girl told me to wait 10-20 mins. 30 mins later I went down the girl was gone replaced by a guy who told me rather nonchalantly --"manana...More

Thank Dinodiligaffer
Response from DANIEL H, Gerente at Emperador Plaza HotelResponded 21 March 2017
Google Translation

Lamento que la falla de la cerradura en su habitacion se haya presentado el dia sabado en la noche ,...More

Reviewed 28 December 2016 via mobile

I stayed here because it was a joining point for a tour. Wish I had stayed somewhere else. This is not a 3 star hotel. There were only 5 or 6 rooms occupied when I stayed, despite it being Christmas time and Cusco being very...More

Thank Lizzy W
Response from DANIEL H, Propietario at Emperador Plaza HotelResponded 29 December 2016
Google Translation

Por favor le pedimos nos indique cuales fueron las fechas en que Ud estuvo con nosotros. Le adelanto que no...More

Reviewed 22 November 2016

Stayed for a total of 3 nights. Lady at the front desk was a bit cold, but answered most questions/requests. The room was small, but clean. Nice bathroom with good shower, windows all around for natural light. View of the mountain which was a bonus!...More

Thank Zita Z
Response from DANIEL H, Gerente at Emperador Plaza HotelResponded 23 November 2016
Google Translation

Muchas gracias por su valiosa opinión acerca de nuestro hotel. Nosotros estamos realizando acciones para mejorar nuestro servicio y poder...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Free Parking
Hotel Amenities
Breakfast included
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Details
Price range
US$ 49 - US$ 73 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 49 - US$ 73 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (59)
Room & Suite (37)
Dining (8)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Ask for a quiet room. There was no lift upstairs but staff helped with luggage."
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"No lift so lower floors are better"
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"Do not stay at this hotel!"
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"Avoid room 305 unless you like cold showers"
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