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Palacio del Inka, a Luxury Collection Hotel

Travellers' Choice award winner
#8 of 163 Hotels in Cusco
GreenLeadersPlatinum level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 403*
US$ 266*
Great Deal
US$ 275*
US$ 275*
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Palacio del Inka, a Luxury Collection Hotel
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1,993 Reviews from our TripAdvisor Community

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Showing 1,314: English reviews
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Reviewed yesterday NEWvia mobile

We stayed here and at the Belmont Monestario during our stay in Cusco. Both are great, but as young(ish) New Yorkers, I have to say we enjoyed our time at Palacio del Inka more. Less fussy, more amenities. The concierge was able to book a last minute taxi to a small town that most Peruvians have never heard of where...

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Helpful?
Thank Aaron L
Reviewed yesterday NEW

Arranged the airport transfers from Cusco Airport. (was a little pricey but who's complaining) Arrived to the hotel, and received a complimentary upgrade to a superior room. "382" the room has a small terrace which has views of the mountain sides, however only benefits people who are over <180cms if you are below that you will see nothing (luckily i...

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Thank Varssha
Irvine, California
Reviewed 3 days ago NEW

The room was very comfortable. The restaurant served delicious food. The meeting rooms were ample and well appointed. We were very impressed with the unique furnishings and historic setting of the hotel. We expect to make a return stay at this hotel in the future. There was only one downside. Because it is so centrally located, we did have to...

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Helpful?
Thank danlras
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear danlras, Thank you for choosing the Palacio del Inka, a Luxury Collection Hotel for your recent stay. We are glad to note that you enjoyed the room, restaurant and meeting rooms. We look forward to your return and our next chance to accommodate you! Warm regards Juan Antonio Sánchez General Manager

Reviewed 3 days ago NEW

We came to Cusco after visiting Machu Picchu and chose this hotel to end our trip with the #1 property in Cusco. While the hotel itself was beautiful and centrally located, our stay was awful. First off, the hotel does not have AC , but has a very active heating system. Our bed was topped with down comforters, heavy drapes...

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Helpful?
Thank Anu S
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Anu S, Thank you for taking the time to share feedback about your recent stay at the Palacio del Inka, a Luxury Collection Hotel. Firstly, We are sorry we were not able to provide you an exceptional service. It truly is not what we would want our guests to experience while staying at our hotel. Be sure, we are...

Atlantic City, New Jersey
Reviewed 4 days ago NEW

We came to this hotel after a long exhausting day at Machu Pichu, a train ride and two hour car ride, and we couldn't think a better place to rest than Placio del Inka. This place is beautiful and everybody working there welcomed us with warmth and courtesy. The staff gave us a brief tour of the facility while taking...

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Helpful?
Thank AdamMario
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear AdamMario, Thank you so much for taking the time to write your review regarding your stay at the Palacio del Inka, a Luxury Collection Hotel. We are delighted that you now have fond memories of staying in such a beautiful hotel in a prime location, situated in the heart of Cusco. We very much appreciate your kind words, and...

New York City, New York
Reviewed 5 days ago NEW

Being a frequent traveler and member of several Elite hotel programs, I wanted to take the time and write about a recent experience at the Palacio del Inca property. First off, the premises are simply stunning. Surrounded by history and impeccably upkept, first impression as soon as one walks through the front doors is simply breathtaking. The staff is very...

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Helpful?
Thank vwapo
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear vwapo, Thank you so much for taking the time to write your review regarding your stay at the Palacio del Inka, a Luxury Collection Hotel. I so enjoyed reading your kind words and compliments that I have already shared this with Alan and Matías. Comments such as yours are of great help to maintain the motivation in our team...

Miami, Florida
Reviewed 6 days ago NEW

This is a beautiful HOTEL which keep the traditional luxury theme. The hotel is located in front of the Convento de Santo Domingo( one of the treasure history of Cusco ) must places to visit in Cusco. Few blocks from the plaza and the Cathedral. The breakfast and dinner were great with excellent service. My only negative point was not...

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Helpful?
Thank KIKI2003
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear KIKI2003 Thank you for staying at the Palacio del Inka, a Luxury Collection Hotel. It is rewarding to know you consider us "The best hotel in Cusco" Indeed our location is great, you are in the heart of the city, close to the main tourist attraction all of them just walking distance. We are also glad to know that...

Vancouver, Canada
Reviewed 6 days ago NEW

We really enjoyed our stay at Palacio del Inka due to the room and the hotel's history. The whole hotel feels like a museum and you just want to walk around and see what else is around the corner. In the lobby, they have hot water and mate de coca but I prefer the loose leaf coca as it is...

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Helpful?
Thank MDL_81
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear MDL_81, We appreciate you taking the time to share your review. Our hardworking staff makes us proud, and we will pass along your kind words to Alan. We realize the need to take a break while exploring wonderful Cusco, and are thrilled you found your room comfortable and inviting. We are excited you took advantage of our excellent location...

Reviewed 1 week ago

The Palacio del Inka was wonderful and beautiful. It had such a traditional feel to it, and although it was high-in we felt so comfortable and warmly welcomed even though our clothing was made up of mostly hiking gear. The hotel and the grounds are lovely. The entire staff was very attentive and polite. As soon as we checked in...

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Helpful?
Thank Mary V
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Mary V, We appreciate your review and your choice to spend time with us. We are thrilled you felt well taken care of while you were here. We are delighted so many aspects of your stay have met expectations. We are looking forward to receiving you again. Best Regards, Juan Antonio Sánchez General Manager

Reviewed 1 week ago

The hotel is located just across the street from the Convento de Santo Domingo, one of the must places to visit in Cusco. It is also about 400 meter from the Main plaza and the Cathedral. The service is impecable, from the check in, bell boys, Coca leaves tea upon arrival, to bottled oxygen in your room in case you...

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Helpful?
Thank ChinSin2003
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear ChinSin2003, We greatly appreciate your five-star review. It is lovely to know you enjoyed so many aspects of your trip, from our central location to our attentive team of staff. If you find yourself in Cusco again, we would be thrilled to welcome you back. Best regards, Juan Antonio Sánchez General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Palacio del Inka is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more   less 

Additional Information about Palacio del Inka, a Luxury Collection Hotel

Address: Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
Region: Peru > Cusco Region > Cusco
Price Range: ₹ 12,335 - ₹ 24,285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacio del Inka, a Luxury Collection Hotel 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Libertador Hotel Cusco
Cusco Libertador Palacio Del Inka
Hotel Style:
#1 Business Hotel in Cusco
#1 Green Hotel in Cusco
#2 Family Hotel in Cusco
#3 Spa Hotel in Cusco
#4 Romantic Hotel in Cusco
#6 Luxury Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Palacio del Inka, a Luxury Collection Hotel staff and other travellers.
36 questions
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New York City, New York
over a year ago

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Questions? Get answers from Palacio del Inka, a Luxury Collection Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a room facing the church”
102anus, 26 Apr 2017 | Read review
“Both times my rooms were excellent.”
vwapo, 24 Apr 2017 | Read review
“If you expect warm days in your trip, ask for a high floor (4), so you can open the window and have less traffic noise.”
ChinSin2003, 18 Apr 2017 | Read review
“Go around the hotel it is so beautiful”
antovaneli, 28 Mar 2017 | Read review
“During Inti Raymi ask for a courtyard room to see the Peruvians practice!”
JaBu14, 19 Mar 2017 | Read review
5 of 5
Booking.com
US$ 266* /night
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Expedia.comUS$ 275
Orbitz.comUS$ 275
CancelonUS$ 403
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*Disclaimer
Prices are for 1 room, 2 adults
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