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Sonesta Hotel Cusco

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Sonesta Hotel Cusco
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2,339 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Hotel Cusco
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Showing 568: English reviews
Charles Town, West Virginia
Reviewed 14 November 2016

Booked via American Airlines for 4 night total; location/price/comfort very reasonable. Hotel staff were super nice and friendly. Easy walk to center of town. The last night stay after Andes trekking we got a room update. Very nice touch!

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Helpful?
Thank Ronald R
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

Alexandria, Virginia
Reviewed 14 November 2016

This hotel was well located and an excellent choice. Dining room had delicious food. Staff very professional, friendly and helpful. Rooms nicely appointed and beds very comfortable. Would highly recommend.

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Helpful?
Thank skwdgw
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

Toms River, New Jersey
Reviewed 13 November 2016

The staff was friendly and very helpful. The rooms were clean, loved the desk area. It's a bit of a walk to the plaza but shops along the way made it a pleasant walk. Big mercado just across the street for some shopping. Would definitely stay here again if in Cusco.

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Helpful?
Thank Gina L
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

Dallas
Reviewed 13 November 2016

We were greeted and checked in to our room promptly upon arrival. I had been feeling sick during my visit in Peru and the front desk girl sent someone up to my room with tea which I thought was a nice gesture. They also helped with every other need or question we had, including directing me to a nearby pharmacy...

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Helpful?
Thank Ema_lee13
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

Montreal, Canada
Reviewed 12 November 2016

Hotel is in good position,15 minutes walking straight to Place des Armes with the Cathedral and restaurants,shops.From hotel going down few minute is an Indian market that you could buy souvenir and clothes with good price.Around the hotel you could exchange money and alot of affordable restaurant.Hotel is very nice,good room good bed,nothing to complain.

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Helpful?
Thank yta155032
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

Canada
Reviewed 10 November 2016

Well organized hotel in greeting large customer group. Very good breakfast with a variety of choices. Coca and nonya tea always available at the reception hall. Convenient location on the main avenue of the city

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Helpful?
Thank 411longn
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

Miami
Reviewed 9 November 2016

The hotel was in an excellent location. The room was very nice. Breakfast was wonderful. We had dinner there one night. The kitchen staff was extremely SLOW, but the waiters tried to be accommodating. The front desk staff was extremely friendly and helpful.

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Helpful?
Thank l0v32trav3l
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

North Fort Myers
Reviewed 8 November 2016

Excellent hotel, good location (though a good 30 minutes from the airport), ate at the restaurant only because of time constraints to go elsewhere but pleasantly surprised (though a bit pricey), staff gracious throughout our stay.

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Helpful?
Thank Charles M
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

San Jose, California
Reviewed 7 November 2016

The Hotel and Staff were just fine. Very nice! But I have travelled all of my life and never, ever, have stayed in a hotel where the outside rooms have no ventilation systems! There is no heater and no air conditioner in any of the outside rooms! Your choices are to either open the window if it is too hot...

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Helpful?
Thank C738BHjp
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, Thank you for your comments and let us to apologize for the inconveniences you have found during your stay with us, I´m really committed on maintaining our outstanding service reputation and sincerely appreciate the opportunity you give us to improve by highlighting those service and infrastructure issues that might need much more attention from our part. With warm...

Washington DC, District of Columbia
Reviewed 7 November 2016

Overall it was good Need an ATM kiosk in lobby and screen for local news and weather Would be nice to have coffee and tea in Lobby Location was excellent Vendor and women passing out cookie was nice touch

Review collected in partnership with this hotel
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Helpful?
Thank Deborah D
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sonesta Hotel Cusco is the best place to stay away from the bustle of downtown, we are welcoming you to share contemporary and modern facilities with the comfort that you deserve, our associated are oriented to provide you the best quality services, finally you can delight with our specific services that will make your experience in the magical city fantastic. We are committed to create solutions to your needs, exceeding your expectations and leave you happy, that's our goal thinking in you. ... more   less 

Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: ₹ 6,400 - ₹ 10,281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Hotel Cusco 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson
Hotel Style:
#5 Business Hotel in Cusco
#8 Luxury Hotel in Cusco
#14 Family Hotel in Cusco
#18 Romantic Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel Cusco staff and other travellers.
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Questions? Get answers from Sonesta Hotel Cusco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask a room with the street view.”
 of 5 bubbles frenchy257, 6 Jan 2017 | Read review
“Just ask for what you need is quiet, view etc”
 of 5 bubbles Gaz63, 5 Jan 2017 | Read review
“Rooms facing the front of the hotel - good view of the city square”
 of 5 bubbles 652raghui, 31 Dec 2016 | Read review
“We stayed in a room that faced the Christus on the hill. It was beautiful.”
 of 5 bubbles happycamperinIdaho, 28 Dec 2016 | Read review
“Street facing rooms are nice. They have balconies and at night the traffic noise is not a problem”
 of 5 bubbles 212paulv, 9 Dec 2016 | Read review
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