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Novotel Cusco

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#28 of 162 Hotels in Cusco
Certificate of Excellence
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1,264 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Cusco
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Showing 675: English reviews
Ft. Lauderdale, Florida
Reviewed 3 weeks ago via mobile

The Novotel in Cusco is very nice. It's in a great location right near all of the important tourist attractions and some very good restaurants. There are other fancier hotels in town but I'm guessing that our travel agent suggested the Novotel because it is clean, comfortable and convenient and hopefully reasonably priced . The breakfast was just ok as...

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Helpful?
Thank Napsters
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel, I will look into the points you raised personally, and in the meantime, I hope we can welcome you back to Novotel Cusco very soon. Yours sincerely, Pierrot Semaan –Deputy General Manager

Chicago
Reviewed 10 December 2016

This hotel is located centrally close to Plaza de Armas and Centro Historico . You can walk everywhere and exploring, and come back to rest. The hotel is in an old colonial house, the rooms are sleek-modern,comfortable with good wi-fi. The restaurant is good, they are serving very early breakfast.

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Thank agachicago
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Pierrot Semaan - Deputy General Manager

Reviewed 4 December 2016 via mobile

I was staying in another hotel and kept passing this hotel on my way. I was so impressed that I canceled my reservation for another hotel to stay here. The breakfast was appetizing and they started breakfast at 0500. The room was very comfortable, but the location of my room was on the first floor so I could hear all...

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Thank Chandra S
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Pierrot Semaan - Deputy General Manager

Los Angeles
Reviewed 1 December 2016

Sometimes Novotels are fancy and sometimes they're kind of...blah. This one is beautiful. It incorporates a gorgeous colonial mansion and a newer building that sticks with the original style. The hotel is in a great location right near all the major sites to see in Cusco. Most importantly, it's just a great location for walking around and exploring all the...

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Thank d0ndequiera
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Pierrot Semaan - Deputy General Manager

Houston, Texas
Reviewed 30 November 2016

Review collected in partnership with eDreams
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Thank dmay47
Victor C, Manager at Novotel Cusco, responded to this review

San Jose, California
Reviewed 26 November 2016 via mobile

Stayed here for 2 nights while traveling with Trafalgar tours The hotel is a renovated old Hacienda with a classic inner courtyard which is converted to an atrium covered with glass. Rooms are good and the bathroom fittings are modern We were a party of 3 so we got a big room with a loft with with 2 full size...

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Thank Sribash
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Pierrot Semaan - Deputy General Manager

Sao Paulo, Brazil
Reviewed 14 November 2016

Hotel is very well located a couple of blocks from main square. Staff is very helpful and friendly (they help us to arrange some tours, taxi, etc). There is tea available 24 hours/day and breakfast is also good. Rooms are wide and really comfortable.

Review collected in partnership with Accorhotels.com
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Thank Alexandre G
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Víctor Collantes - General Manager

Reviewed 13 November 2016 via mobile

This Novotel has two blocks, one colonial and one contemporary, both providing many of the basic amenities usually offered at Novotels. I stayed in both blocks, in one of the rare rooms offering a view of the surrounding hills in the modern block, and in one of the colonial rooms, with no windows to the outside, but offering an agreeably...

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Thank D. A
Victor C, Manager at Novotel Cusco, responded to this review

Thank you for taking the time to give us your feedback about your stay at our hotel, I will look into the points you raised personally, and in the meantime, I hope we can welcome you back to Novotel Cusco very soon. Yours sincerely, Víctor Collantes -General Manager

Kenilworth, United Kingdom
Reviewed 12 November 2016 via mobile

Lovely old exterior to this hotel situated on a quiet street. You imagine the room you will have based on the lobby and how lovely the old style of the hotel is as you wait to check in. You will be somewhat disappointed if you check in to a Matrimonial Contemporary Room. Whilst you will appreciate an extension will not...

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Thank Relax911
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel, I will look into the points you raised personally, and in the meantime, I hope we can welcome you back to Novotel Cusco very soon. Yours sincerely, Víctor Collantes -General Manager

Saint John, Canada
Reviewed 5 November 2016

Smiling, friendly and so helpful... Extensive breakfast buffet was included. I stayed in the historical part of the building hardwood floors, vaulted ceiling and balcony opening out to the street. Charming atrium foyer, stone balcony and staircase to second floor for main building. FANTASTIC location you are walking distance to great shopping, dinning and the main square Had dinner there...

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Thank africared7
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Víctor Collantes - General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Cusco hotel is the perfect place to spend a few days or vacation as it is located in the historic center, close to the Plaza de Armas and cathedral, and 10 minutes from the airport. The Novotel Cusco is an historic base for discovering the Inca civilization. This 4-star hotel has 99 rooms including 16 Superior Rooms, all inside a 16th century building. We have a restaurant, café and bar. Ideal for family trips. ... more   less 

Additional Information about Novotel Cusco

Address: San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: ₹ 5,855 - ₹ 9,804 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cusco 4*
Number of rooms: 99
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Also Known As:
Novotel Cusco Hotel Cusco
Cusco Novotel
Accor Cusco
Hotel Style:
#4 Green Hotel in Cusco
#10 Luxury Hotel in Cusco
#12 Business Hotel in Cusco
#27 Romantic Hotel in Cusco
#32 Family Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cusco staff and other travellers.
13 questions
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Questions? Get answers from Novotel Cusco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large room with balcony, not facing food court.”
 of 5 bubbles RachanaMundra, 4 Jan 2017 | Read review
“Avoid any room facing into the lobby courtyard.”
 of 5 bubbles Morlechta, 30 Dec 2016 | Read review
“Our room on the first floor was overlooking patio and was quiet”
 of 5 bubbles agachicago, 9 Dec 2016 | Read review
“Main building facing the street”
 of 5 bubbles africared7, 5 Nov 2016 | Read review
“I travelled with a group and ahd a room on the first floor which was very quiet.”
 of 5 bubbles EAS27, 1 Nov 2016 | Read review
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