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3/12/2017 4/12/2017
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    Novotel Cusco

    San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
    011 51 1 7097733
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    3/12/2017 4/12/2017
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    US$ 172
    US$ 144
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    Traveller (524)
    Room & Suite (101)
    Dining (43)
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    Overview
    • Excellent48%
    • Very good39%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “colonial room” (34 reviews)
    “machu picchu” (86 reviews)
    “the main square” (69 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Offers from Novotel Cusco
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (1,502)
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    1 - 5 of 766 reviews

    Reviewed 6 days ago

    Novotel Cusco is a wonderful hotel, close to Plaza de Armas and walking distance to most sights. The inner atrium which serves as the lobby is comfortable and rooms are cozy as well. The staff are amazing - friendly, attentive, and extremely helpful!More

    Thank Jonathan T
    Response from Victor C, General Manager at Novotel CuscoResponded 4 days ago

    Dear Mr Jonathan, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

    Hotel's Favourite
    Reviewed 23 September 2017 via mobile

    I have been travelling around Peru for two weeks now and have stayed in many quirky and quaint hostels and hotels, many around the same price as the Novotel, but definitely not the same standard. From the moment I was dropped off by my tour...More

    1  Thank Lovely20
    Response from Victor C, General Manager at Novotel CuscoResponded 25 September 2017

    Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

    Reviewed 1 week ago

    We asked to be put in a double bed room for three adults. We were put in a room with two beds slightly larger than twins. There was one pillow per bed. Obviously not meant for more than one person per bed. A plus is...More

    Thank Phyllis C
    Reviewed 2 weeks ago

    This is a good location to discover Cusco and to rest after Machupicchu and all the other day trips. A more friendly or helpful staff would have been great. Only exception are the concierges: always there for you.

    Thank Dexxxtro
    Response from Victor C, General Manager at Novotel CuscoResponded 1 week ago

    Dear Guest, We very much appreciate your comments and advises regarding your stay at the Novotel Cusco. Your opinion is really important for us, because they give us the opportunity to continue improving. Thank you again for sharing your experience. Sincerely, Victor Collantes General Manager

    Reviewed 4 weeks ago

    What a wonderfully charming place! Food was excellent! My room was huge with cathedral ceiling and exposed beams. Loved this place! Especially the peruvian ladies in the lobby selling their wares with little Juanita the baby lamb!

    Thank roadkings
    Response from Victor C, General Manager at Novotel CuscoResponded 3 weeks ago

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Victor Collantes General Manager

    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 101 - US$ 210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Cusco
    • #11 Luxury Hotel in Cusco
    • #12 Business Hotel in Cusco
    • #27 Romantic Hotel in Cusco
    • #32 Family Hotel in Cusco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Hotels.com, Agoda, Priceline, Hotwire, TripOnline SA, getaroom.com, Cancelon, HotelQuickly and Cheap Tickets so you can book your Novotel Cusco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Peru >
    • Cusco Region >
    • Cusco
    • Also Known As
    • Novotel Cusco Hotel Cusco ,
    • Cusco Novotel ,
    • Accor Cusco
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    Traveller (524)
    Room & Suite (101)
    Dining (43)
    Hotel & Grounds (412)
    Bathroom (23)
    Family and Play Areas (8)
    Business Centre & Event Rooms (1)
    Nearby
    Hotel Ruinas
    270 reviews
    .09 km away
     
    JW Marriott El Convento Cusco
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    .09 km away
     
    Palacio del Inka, A Luxury Collection Hotel, Cusco
    2,318 reviews
    .25 km away
     
    Casa San Blas Boutique
    925 reviews
    .21 km away
     
    Nearby Restaurants
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    Nonna Trattoria
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    Nearby Attractions
    Casa Concha Museum
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    .15 km away
    Cusco Native Tours & Treks
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    .10 km away
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    Ask a question
    Questions & Answers
    Bdsully93
    12 August 2017|
    AnswerShow all 4 answers
    Response from Sony V | Reviewed this property |
    l believe it was 6 am to 9:30 am. sorry for the delayed response.
    1
    Vote
    Tracy P
    4 August 2017|
    AnswerShow all 3 answers
    Response from Jimjeb | Reviewed this property |
    My room had a king size bed.
    0
    Votes
    Tracy P
    4 August 2017|
    AnswerShow all 4 answers
    Response from carlstara | Reviewed this property |
    My now husband and I stayed there and we had a king size bed in one of the suites on the older section.
    0
    Votes
    Room Tips
    "Ground rooms around the reception area are disturbed by all the early risers who are leaving for the airport..."
    Read review
    "I would choose to stay in the original/older part if I stayed there again"
    Read review
    "Try & choose rooms in 2nd floor (as the lobby floor), some rooms are in basement and upstairs. felt the..."
    Read review
    "We utilized the superior suite, and were extremely satisfied"
    Read review
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