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Belmond Palacio Nazarenas

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Belmond Palacio Nazarenas
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619 Reviews from our TripAdvisor Community

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There are newer reviews for Belmond Palacio Nazarenas
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Showing 412: English reviews
Reviewed 22 May 2016 via mobile

I traveled with my company to Cusco, Peru after I won a trip for being top sales in the nation. Where do I start? Out of this world service, Food is amazing, rooms are wonderful and huge, pool is heated, supper supper friendly staff. Do you self a favor and stay at least one night at this hotel amd you...

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Helpful?
1Thank Yahia Z
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear Yahia, Glad to read your review. Words like "out of this world" help us to know that we are doing things good and to continue improving, thank you very much! Hope you can return anytime soon. Until then, Warmest Regards, Ximena Luna

The Woodlands, Texas
Reviewed 18 May 2016 via mobile

We spent 2 nights here wrapping up our 10 trek through Peru. It was one of the highlights of our entire trip. Staff is very accommodating. I have to give special props to Rodrigo ( waiter at the restaurant, who was superb). The rooms are elegant and comfortable and it located close to the main plaza for an easy walk....

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Helpful?
Thank Clyde C
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear Clyde C, Great to read you comment, thank you! Rodrigo has been recognized after your comment, you put a great smile on her face. Looking forward to welcome you back. Warmest Regards, Ximena Luna

New York
Reviewed 17 May 2016

The hotel itself is lovely with both ancient and modern features. It was formerly a convent and a palace, and the decor, with its gardens and interesting furniture, created a wonderful impression when we first arrived. Our room was a one bedroom suite, an upgrade from the junior suite we were given by our tour agency. We had a four...

Review collected in partnership with this hotel
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Helpful?
Thank laureldg
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear laureldg, Great to read your experience, thank you. A pleasure to read that we took good care of you during this rough time. Also I regret you missed 2 days of sight seeing in Cusco but despite that I can feel you left Cusco with a good impression. With my best regards, Ximena Luna

Toronto, Ontario
Reviewed 15 May 2016 via mobile

This was our first stay at a Belmond property, and all of our expectations were surpassed! Their attention to detail was incredible! The room was absolutely stunning and the view from our terrace was breathtaking! The staff went out of their way to ensure we had a memorable stay in Cusco! In addition, the spa was fantastic. One of the...

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Helpful?
Thank darboo
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear Darboo, Great to read words like "out of their way" or "surpassed". Thank you very much also for highligted the Spa, I will share this with the team. Hope to have you back with us soon With best regards, Ximena Luna

Williamsburg, Virginia
Reviewed 11 May 2016

This hotel is beyond high end; it's in the stratosphere! We were here as part of our 30th anniversary trip and our travel agents at Jacada Travel booked this for us. Having told them it was our anniversary, our room was upgraded and there was a lovely dessert, with an anniversary greeting in chocolate waiting for us, as well as...

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Helpful?
Thank Myrna F
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear Myrna, What a privilege to receive your personal review, thank you for taking the time to do so. I am happy to read you loved all the details and the Pisco Sour helped you to adapt yourself to the altitud. Hope to have you back with us somewhere in the near future. With my warmest regards, Ximena Luna

New York City, New York
Reviewed 9 May 2016 via mobile

Upon arrival to this magnificent hotel, we were informed our deluxe room was upgraded to a deluxe suite with views of the city and swimming pool courtyard. We had a very large terrace. Our personal butler excorted us to our room and showed us all the amenities and services offered which were included in our room. They included a private...

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Helpful?
Thank Andrea E
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear Andrea, Thank you very much for such detail review. Glad to read that you could discovered our Palace and enjoyed the special details such Pisco Sour in room and signature amenities. Also highligted the service that create the magic is a perfect motivation for us. Looking forward to welcome you back With best regards, Ximena Luna

Cusco
Reviewed 9 May 2016

This is The best hotel that I have ever stay ed in Latín América. It is so good that it is hard To leave. There Service is impecable. Food couldnt b better. Locatión, prefect. Do not hesitate. A great hotel in a gorgeous city. M

Review collected in partnership with this hotel
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Helpful?
Thank Axel S
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear Axel, Great to read your experience, thank you. We will keep working in the food experience, always great to read when we need improvement in a specific area. Trust to have you soon back with us. Best regards, Ximena Luna

NYC
Reviewed 8 May 2016

Very good luxury hotel, all the attractions are easily walkable, and yes: It's the only luxury hotel in Cusco with a swimmable pool! It's not filled by tour groups like the other Belmond. The best rooms are in the new wing, overlooking the city towards the mountains in the back. The only thing that could be improved would be to...

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Thank McGyverNYC
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear McGyverNYC, Great to read how we made you feel during your stay. Nothing more satisfying than that for us and a great motivator to keep us going. As the hotel is not big enough we offer Monasterio's restaurant for lunch and dinner, is just next to us and also a Belmond property, good option if you are looking for...

MN
Reviewed 7 May 2016

We were booked at this hotel as a travel package for Cuzco and Machu Picchu. The grounds are beyond beautiful with a gorgeous pool off next to the restaurant and the lounge/bar. The room itself was spacious and quite comfortable. There is heated floor int he bathroom, large closets, rain shower, nice large top with soaking salts for sore muscles...

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Helpful?
Thank mngrl08
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear mngrl08, Thank you, beautiful to read your contribution. It is a pleasure for us to read of your time and the feeling of returning from Ollantaytambo to enjoye of the Spa. Hope to have you back with us soon With very best regards, Ximena Luna

london
Reviewed 4 May 2016

We arrived at the Palacio Nazarenas on Christmas Eve having travelled from Machu Picchu on the Hiram Bingham. The hotel itself is just stunning and we were upgraded to Junior Suites with our own Butler who was beyond helpful during our stay. Unfortunately I suffered from problems with the altitude and had to see a doctor on our second night....

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Helpful?
Thank holidaygiant
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear holidaygiant, Thank you for a great review and for sharing. I am happy to read we could asssit you fast and properly with the doctor. Thank you also for let me know about the atmosphere, we will take a closer look at the ambience of our restaurant. With my best regards, Ximena Luna

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Set in a tranquil plaza behind Cusco's main square, this former palace and convent emerged from years of restoration to become one of the city's most exclusive hotels. Step past walls of Inca stones and into a cloistered courtyard with an ancient fountain at its heart. Then be surprised as contemporary Cusco comes to the fore: a fabulous spa, the city's first outdoor pool and stylish restaurants serving cutting-edge local cuisine. This intimate urban retreat has just 55 suites, each enriched with oxygen and with its own private bar where guests can create drinks accented with fresh ingredients grown at and around the hotel. ... more   less 

Additional Information about Belmond Palacio Nazarenas

Address: Plaza Nazarenes 276 | Plazoleta Nazarenas, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: ₹ 28,650 - ₹ 47,907 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Belmond Palacio Nazarenas 4.5*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#1 Family Hotel in Cusco
#1 Spa Hotel in Cusco
#1 Luxury Hotel in Cusco
#1 Romantic Hotel in Cusco
#2 Business Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Palacio Nazarenas staff and other travellers.
8 questions
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Questions? Get answers from Belmond Palacio Nazarenas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The garden suites are particularly delightful, generous and well-appointed.”
 of 5 bubbles RuthS372, 17 Feb 2017 | Read review
“We stayed on the first floor, beautiful gardens and table to sit outside.”
 of 5 bubbles anamariaraposo, 17 Jan 2017 | Read review
“Rooms with city views around the pool are best.”
 of 5 bubbles 283zachc, 14 Jan 2017 | Read review
“Rooms overlooking the pool have great views”
 of 5 bubbles wanita01, 30 Dec 2016 | Read review
“all the rooms are unique and different. EXCEPTIONAL”
 of 5 bubbles VeriLuVargas, 29 Dec 2016 | Read review
5 of 5