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Belmond Palacio Nazarenas

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596 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Bermuda
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 week ago via mobile

What a glorious time at Palacio Nazarenas: welcomed by the GM Sr Arturo, looked after by the Rooms Manager Ximjna Luna and by all the delightful staff throughout- nothing was too much but it was never intrusive. Beautiful convent now transformed into vibrant hotel, next to its brother hotel Monasterio. Lovely heated pool, gorgeous rooms and the sense of being... More 

Helpful?
Thank BermudaVisitor
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear BermudaVisitor It has been a great pleasure!! we are really sorry for the strike, but also more than happy you had a wonderful experience with us, thank you so much for that beautiful comment. We hope you visit us soon! Ximena Luna. More 

Lima
Level Contributor
3 reviews
Reviewed 1 week ago

This was 5 start all the way from the greeting, tour of the grounds and an amazing room! Would highly recommend to anyone looking for luxury accommodations in the heart of this charming city! Our private butlers greeted us and introduced us to the property which was more delightful at every turn from the gardens to the restaurant and pool... More 

Helpful?
Thank Dotti F
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Dotti F WOW !! Thank you so much for the comments about your experience in Cusco and our charming hotel, we will keep going with everything and we hope to recive you soon to give another delightful stay! Best regards! Ximena Luna. More 

Level Contributor
5 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

My wife and I stayed here with friends, both prior to and after hiking the Inca Trail. Simply put, this is the best hotel any of us have ever stayed in. The rooms and amenities are phenomenal, but the service was what made this place special. The staff always went to great lengths to help the guests. They facilitated every... More 

Helpful?
Thank Jonathan S
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Jonathan S Thank you for taking the time to write. We are more than happy to recive your beautiful opinion about the hotel, it gives great pleasure to see our staff make it happen day by day, they realy such an amazing team! Hope to see you soon at Palacio Nazarenas Ximena Luna More 

Cusco
1 review
Reviewed 2 weeks ago

My husband and I have traveled quite a bit and for both of us, this hotel experience was by far the best ever. The rooms were impeccable, but the staff was the best part. They were warm, friendly and anticipated our needs better than I've ever experienced. We hope we can stay here again sometime - and would not hesitate... More 

Review collected in partnership with this hotel

Helpful?
Thank ange469
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear ange469, Beautifull comment, thank you for sharing and recommending. Your comments on the staff, much aprecciated! We look forward to receive you back soon. Untill than, with warmest regards Ximena Luna More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Been Traveling all over South America from Argentina to Peru. With a group of friends and of our Last stop was in Belmont Palacio Nazarenas. Been staying in many 5 star places around Asia and was hard to compare when traveling to Europe and America but Belmont proved me wrong. This hotel could give SHANGRILA a few tips! Now a... More 

Helpful?
Thank Chris C
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Chris C, Thank you for a great comparison. More than anything, have won a Belmond Fan make us proud. Happy your stay was perfect. With warmest regards, Ximena Luna More 

Pittsburgh
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016

Our stay at the Palacio Nazarenes, Cusco exceeded our expectations. The staff was helpful, courteous and extremely eager to please. We were greeted with a bouquet of flowers and a welcome snack in our room. Their desire to accommodate their guests continued even after we checked out. They allowed us to wait there several hours and kept our luggage safe... More 

Review collected in partnership with this hotel

Helpful?
Thank Grp1956
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Grp1956, Extremely eager to please is a great thing to hear from guests, thank you for that. Thank you for a beautiful review. Hopefully we can have you back with us an your next trip to Peru With warmest regards, Ximena Luna More 

Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

We could not fault this place. We stayed at Belmond properties throughtout Peru and have been very impressed with the service, cleanliness, character of the buildings and the facilities generally. The Nazarenas was superb, the staff wonderful and very helpfull.

Helpful?
Thank Gaoren
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Gaoren, Thank you very much for commenting and for your preference with Belmond. We look forward to receive you back soon! Warmest Regards, Ximena Luna More 

Carmel, California
Level Contributor
358 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 21 October 2016

Walk two blocks to the main square, yet on a quiet and private street. The facilities are very nice. Authentic Peruvian style, but very upscale and comfortable. Even has oxygen generators in the room to help you sleep better at night given the high altitude.

Helpful?
Thank rthau
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear rthau, Thank you for commenting. Glad to know that the oxygen help you to rest and enjoy! Warmest Regards, Ximena Luna More 

Surrey, UK
Level Contributor
210 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 20 October 2016

We arrived late after a long journey, amazing welcome at reception, a very tranquil feel to the hotel which is very close to the city centre. They treat you to some special & for me unique touches, I will not share these otherwise it will spoil it for you! The rooms are very spacious and luxurious, the view is generally... More 

Helpful?
1 Thank UKMary611
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear UKMary611, A pleasure to read your experience and thank you for sharing. As you mention, the sense of place and history with all modern comfort and luxury. Thank you for highlight the service as well. Trust you will be back soon. With best regards, Ximena Luna More 

Bayfield, Wisconsin
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 October 2016 via mobile

The hotel was stunning, one of the most lovely places I've stayed. The altitude was a problem and the room wasn't quite oxygen enriched enough for us, but the hotel had oxygen they would gladly bring at any time day or night. The staff was very friendly the breakfast buffet was sumptuous. If I could catch my breath I would... More 

Helpful?
Thank QuitosCGB
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear islandgirlinwi, So pleased to read you had a WOW experience with us. We are happy you enjoyed and we thank you for sharing here on Trip Advisor With best regards, Ximena Luna More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Set in a tranquil plaza behind Cusco's main square, this former palace and convent emerged from years of restoration to become one of the city's most exclusive hotels. Step past walls of Inca stones and into a cloistered courtyard with an ancient fountain at its heart. Then be surprised as contemporary Cusco comes to the fore: a fabulous spa, the city's first outdoor pool and stylish restaurants serving cutting-edge local cuisine. This intimate urban retreat has just 55 suites, each enriched with oxygen and with its own private bar where guests can create drinks accented with fresh ingredients grown at and around the hotel. ... more   less 

Additional Information about Belmond Palacio Nazarenas

Address: Plaza Nazarenes 276 | Plazoleta Nazarenas, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: ₹ 30,091 - ₹ 70,533 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Belmond Palacio Nazarenas 4.5*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Cusco
#1 Luxury Hotel in Cusco
#1 Family Hotel in Cusco
#1 Romantic Hotel in Cusco
#2 Business Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Palacio Nazarenas staff and other travellers.
6 questions
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Questions? Get answers from Belmond Palacio Nazarenas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think there is a bad room in this place!”
 of 5 bubbles dottif2016, 21 Nov 2016 | Read review
“Choose a room on the top floor with a view of the city of Cusco and surrounding hills”
 of 5 bubbles luckycat2016, 17 Oct 2016 | Read review
“Price will dictate size of room and bathroom. All are good.”
 of 5 bubbles Traveler234280, 17 Oct 2016 | Read review
“You cannot miss with any of the rooms.”
 of 5 bubbles hawaiiportland, 14 Oct 2016 | Read review
“Suite 101 is exceptional and has piped oxygen to help with acclimatization”
 of 5 bubbles robsneddon, 2 Sep 2016 | Read review
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