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Unaytambo Hotel

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#48 of 162 Hotels in Cusco
Certificate of Excellence
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228 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Notts
Reviewed 16 October 2016 via mobile

We used this stay as a base for our stay in Peru, we stayed for 3 nights originally to acclimatise to the altitude before attempting the Inca trail. We were greeted and offered cocoa leaf tea and sat in the lovely courtyard. We were upgraded to a fantastic room with views from both sides of the room. Breakfast is basic...

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Thank ladyholmes68
California
Reviewed 12 October 2016

Okay for the most part, I think everything is within walking distance in Cusco, but this hotel worked out for us. I wanted to find a hotel that was comfortable enough to stay in all day in case I had the worst of the altitude sickness. This room did it from the pictures I saw and the reviews I read,...

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Thank skyhighpam
Pame O, Director de Relaciones con Clientes at Unaytambo Hotel, responded to this review

Dear Pam. We appreciate your comment, so beautiful. Thanks too for the amazing pictures. We hope you come back soon to our Hotel to enjoy our breakfast and the warmth of our staff. An affective greeting from the entire family of Unaytambo Hotel.

Reviewed 10 October 2016

The hotel is accessed through an Inca door from a narrow walkway right next to the Qorikancha ( temple of the Sun) The hotel has a lovely courtyard and the rooms are all individual with historic features. The staff were incredibly friendly and helpful and made our 4 nights there very comfortable and easy. I wouldn't hesitate to recommend tthe...

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Helpful?
Thank Paul N
Pame O, Director de Relaciones con Clientes at Unaytambo Hotel, responded to this review

Dear Paul. Thanks for your comment, we will send your thanks to our staff, they do their work with love and dedication. We hope to serve you in your next trip to our city. A big hug from the family Unaytambo Hotel.

Boxford, Massachusetts
Reviewed 2 October 2016

We rolled into Cusco quite tired after a long drive and parked near the hotel. My wife walked to the hotel and a staff member got in the car and helped us park in a nearby guarded parking lot. There were a few rooms open and they took the time to show them to us. We settled on a wonderful...

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Thank timz979
Pame O, Director de Relaciones con Clientes at Unaytambo Hotel, responded to this review

Thank you very much Tim for your comment, this helps us to be better every day. We're glad to had you in the hotel and look forward to have you back. Many greetings from the family of Unaytambo Hotel.

Reviewed 29 September 2016 via mobile

This hotel is perfect if you are looking for a peaceful historic stay. There are Inka walls in the hotel. It has an interior courtyard that is very quaint with rooms upstairs overlooking a balcony. There are no elevators but the staff is happy to help with your luggage. The rooms are not large but totally fine like European style...

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Helpful?
Thank Rita C
Pame O, Director de Relaciones Públicas at Unaytambo Hotel, responded to this review

Dear Rita: We are very happy to know that you liked our Hotel and the treatment of our staff. We hope to see you again in our hotel, whenever to serve you with love. Also thank you for the beautiful photos. Receive a big hug from Unaytambo Family Hotel.

Reviewed 29 August 2016 via mobile

This is Cusco best kept secret .. entry way is down a narrow corridor , under advertised . But once u find the entry .. you are wowed by the beautiful interior, wood floors, stucco walls, and typical peruvian art . It is clean and spacious . So pleased to stay at this beautiful hotel.

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Thank Beth W
Angel Joseph B, Director de Relaciones Públicas at Unaytambo Hotel, responded to this review

I appreciate the review you have shared on Tripadvisor regarding your experience with Unytambo Hotel. Thank you very much for highlighting our service and for mentioning the kind service from us. It is great to know that you enjoy tour experience in Cusco. Cusco offers a variety of options to make an unforgettable journey, not only for its history; but...

Exton, Pennsylvania
Reviewed 24 August 2016 via mobile

The hotel is quaint and historic.... Nestled in the heart of Cusco. I loveddd that the staff were very attentive to our needs. They are super wonderful - super nice - super kind - it was celebrity treatment with a budget price. We arrived early (9am) and were upgraded to a suite (best room in the hotel) & early check-in....

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Thank wunderland1234
Angel Joseph B, Director de Relaciones Públicas at Unaytambo Hotel, responded to this review

Dear Wunderland, I appreciate you have left your comments about yours experience at the Unaytambo Hotel It is great to know your stay was very good but we hope you can come back soon so that we can surprise you and exceed your expectations. Sincerely,

Derby, United Kingdom
Reviewed 5 August 2016 via mobile

Not sure where to start really. Lovely looking hotel, lovely rooms but let down by appalling service. We stayed here 3 nights going back after completing the Inca trail. And that's where it started to go wrong, We arrived tired and very dirty at about 10 pm. Our room was not ready for us. Our laundry had not been done...

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Thank Rupert B
Angel Joseph B, Director de Relaciones con Clientes at Unaytambo Hotel, responded to this review

Dear Rupert Than you so much word your word, thank you to let us know you unsatisfaction about about service because it make to improve for next time. We really apologize por all inconvenients that happened, unfortunately I could not talk to you directly because in this case I would have fixed or rewarded this complain. Therefore, recive all our...

Philadelphia, Pennsylvania
Reviewed 31 July 2016

Hotel grounds and rooms have a lot of character. Beds were comfortable and our room came with a portable heater inside (which was necessary). It does get a little cold in the morning, even in their breakfast area, so wear layers. The breakfast was good and had all the Peruvian basics.

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Helpful?
Thank Kathy H
Angel Joseph B, Director de Relaciones con Clientes at Unaytambo Hotel, responded to this review

Dear Kathy H. Thank you so much for you good review about your experience with us, In Unaytambo Hotel we bring local a singular experience to our guest with the unique purpose to make you happy. About the cold in room and breakfast area we are going to fix this point for the future, because Cusco is actually a cold...

Palo Alto, California
Reviewed 20 July 2016 via mobile

This hotel is centrally located on a small pedestrian street. I stayed there 4 nights (2 nights, 1 night, and 1 night). Each of my rooms were clean and comfortable. The staff couldn't have been more helpful giving me directions, storing my suitcase when I was off trekking for a week, and even finding a laundry open on a Sunday...

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Helpful?
Thank Julie R
Angel Joseph B, Director de Relaciones con Clientes at Unaytambo Hotel, responded to this review

Dear Julie Thank you so much for sharing your wonderful comments. I am so happy to know that the frindly service your received from all our staff made your stay so memorable. We hope this won't be the last time you visit us. Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Airport Transportation
Official Description (provided by the hotel)
Welcome to Unaytambo, meaning in Quechua "Ancient Resting Place" a doorway to the history and culture of traditional Cusco, located on one of the city's principal streets next to Qorikancha "The Temple of the Sun" where inca walls remind us of the greatness of our ancestors, chowing the whole world the richness and history of our Imperial City. ... more   less 

Additional Information about Unaytambo Hotel

Address: Pasaje Romeritos Nro. 402, Cusco cuzc 01, Peru
Region: Peru > Cusco Region > Cusco
Price Range: ₹ 5,923 - ₹ 8,374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Unaytambo Hotel 3*
Number of rooms: 14
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Hotel Style:
#21 Family Hotel in Cusco
#31 Romantic Hotel in Cusco
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are great!”
 of 5 bubbles delasc2016, 29 Dec 2016 | Read review
“Don't get room 202, it's small for 2 people with a very steep stairs to climb.”
 of 5 bubbles Tigas_Ko, 18 Dec 2016 | Read review
“We had a room upstairs very nice.”
 of 5 bubbles mpinckaers, 9 Dec 2016 | Read review
“Laneways rooms were a bit noisey on occasions”
 of 5 bubbles kent897, 31 Oct 2016 | Read review
“You will want a room upstairs to the right and then left down the corridor”
 of 5 bubbles 173candicea, 23 Oct 2016 | Read review
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