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After some lengthy travel and raw shoptovers, it was such a relief to book in. The desk staff were great (especially Joel) and the room felt like luxury; it augured a great stay and so it proved. Business centre was superb and the breakfast was...More
Response from TierraViva02, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza HotelResponded 13 November 2017
Thank you so much for your lovely comment about your stay at our Tierra Viva Arequipa Plaza!
For us, help our guests and take care of them is part of our passion for service and love for our work. Joel is an example...More
We enjoyed our stay and the staff was very friendly and accommodating! I would stay there again. We had a front room but there was a lot of noise so they let us choose another room with no issues at all.More
Thank Elaine H
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza HotelResponded 26 October 2017
We would like to thank you for sharing your experience at Tierra Viva Arequipa Plaza. We are happy to know that you had a "Very good stay" in spite of had experienced some noise issues.
We hope to see you again very soon...More
After reading reviews we booked this hotel. We do not regret it at all. Excellent location, huge room. Very clean and modern bathroom. Very good breakfast included. Free wifi. Our room was facing a busy street, we really did not care. There are people that...More
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza HotelResponded 24 October 2017
Thank you for your excellent comment and for considering Tierra Viva Arequipa Plaza as a "Wonderful hotel" and to highlight our staff.
If you ever have the chance to visit Peru again, it will be a pleasure to take care of you at...More
This is the second time that I stay at this hotel. The place is as clean as it can get and it is well located in the city. Walking distance from the cathedral and all the Shoppe’s. The only issue I had this time is...More
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza HotelResponded 19 October 2017
Thank you for your comment and for letting us know about your impressions. I am sorry that our room has not fully met your expectations and your stay with us was not 100%.
We truly hope that you continue to be our guest...More
Hotel is situated close to Arequipa plaza and other attractions. Rooms are clean and comfortable. Staff are very friendly and accommodating. Beds very comfortable. Beautifully decorated. Bathrooms clean.More
Thank Leonie T
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza HotelResponded 28 September 2017
We are very happy to know that you enjoyed your stay at Tierra Viva Arequipa Plaza and would like to thank you for taking the time to share your experience.
Hopefully next time you visit Peru you will stay longer with us in...More