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After my mix up they booked me at the correct hotel in Cuzco. However that hotel was closed for reservations. I was then moved to their location off sapi. The room was huge and very comfortable. The bathroom modern and upscale. I would stay again....More
Thank Greg G
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza HotelResponded 1 week ago
Dear Greg G,
Thank you for your nice comment!! We are very happy to know that you enjoyed your stay at Tierra Viva in spite of the little confusion.
We hope to have you again at Tierra Viva very soon!
We recently had the opportunity to stay with this Hotel chain in Machu Picchu and Arequippa on our 5 week tour of South America. We were extremely impressed with the friendliness & professionalism of all the staff we came in contact with at both locations....More
1 Thank JFandTB
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza HotelResponded 3 October 2017
Thank you for sharing your experience at Tierra Viva Arequipa Plaza with other travelers and for having stayed at our hotels.
We are happy to know that you felt our hotel as home because for us it means that you felt safe and...More
Hotel is clean, bed is comfortable, and the staff are about the nicest people you will meet.
Location is perfect for wandering around Arequipa.
I was in a suite that had a balcony overlooking the city, and the room was wonderful.
What makes a hotel...More
1 Thank drschoenbrun
Response from TierraViva02, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza HotelResponded 7 March 2018
We are very happy to know that you had a great stay at our Tierra Viva Arequipa Plaza and would like to thank you for taking the time to share your experience.
Our mission at Tierra Viva is to contribute to make everyone´s...More
During our three week stay in Peru, we stayed in four Tierra Viva hotels: Cusco, Machu Picchu Pueblo, Arequipa, and Lima. All were wonderful stays. Tierra Viva hotels are different yet the same, which is a compliment. The differences were mostly in decor and room...More
2 Thank PWC148
Response from TierraViva02, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza HotelResponded 21 December 2017
Thank you for your excellent comment!! We are very happy to know that you enjoyed your stay at all the Tierra Viva hotels you stayed!
Comments like yours are very motivating and encourage us to continue our mission to help our guests to...More
The location of this hotel is perfect, downtown, near the tourist area , the room and the hotel were very clean, the staff were were very cordial and attentive to us, I would recommend this hotel if you are going to spend more time outside...More
Response from TierraViva02, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza HotelResponded 14 December 2017
Thank you for your nice comments and for considering Tierra Viva Arequipa Plaza as a "Very nice hotel"
If you ever have the chance to visit Peru again, it will be a pleasure to take care of you at our hotels in Lima,...More