We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Victoria

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 117*
US$ 89*
Great Deal
US$ 117*
US$ 117*
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Hotel Victoria
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

330 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 198: English reviews
Start your review of Hotel Victoria
 Click to rate
Reviewed 1 week ago NEWvia mobile

Stayed here while working in Cuenca for three weeks. Comfortable stay. Great staff that always greets you and is very friendly. It's in a very walkable area, close to a lot of shops, bars, and restaurants. Great breakfast included, fresh juice, coffee, eggs to order. There's also a small bakery attached and a bar close to the dining area (closes...

Thank Esteban M
Reviewed 2 weeks ago

We originally made reservations at The Black Olive hotel (Ugh!) which was terrible. I stopped in at Hotel Victoria after seeing it on TripAdvisor and we immediately grabbed our luggage and came right over. It was a warm, quiet, lovely, cozy, elegant oasis with a warm fire burning in the fireplace in the lobby. We had a beautiful suite with...

Thank Catherine E
About Hotel's Favourite Review
Weston-super-Mare, United Kingdom
Reviewed 1 week ago

This hotel has an interesting history and any of the staff are willing to show you around. The member of staff who showed us the place was Victor. He showed us where Simon Bolivar regularly stayed when in the area. There is a myriad of antiques in the place. All staff are excellent. We had to leave early yet a...

Thank Eileen O
London, Canada
Reviewed 4 weeks ago

The rooms are well appointed and comfortable, but nothing fancy, the rooms on the riverside are the quietest. The restaurant is excellent. The shrimp and avocado appetizer is particularly good. This was a group travel experience for a medical mission and the staff took care of all of our needs and helped out whenever we needed it

Thank dbourne8
Orangeville, Canada
Reviewed 15 April 2017 via mobile

This hotel was recommended to us by a couple of people. Right in the middle of old town Cuenca so it is walking distance to all of the squares, cathedrals, markets, etc. The room was very clean, bed very comfortable, and the view of the river was great. The staff are very friendly and helpful. They can answer any questions...

Thank denise r
Reviewed 21 March 2017

Second visit to this hotel, Everything about the hotel and staff is very inviting. The hotel is also very well situated for visiting some fantastic restaurants. The hotel will also arrange trips for you of the city, etc.

Review collected in partnership with this hotel
Thank Alan_D_Hudson
Brussels, Belgium
Reviewed 15 March 2017

The hotel is well located in the centre of Cuenca, close to the river. Rooms with view on the river (and not the main street) are to be recommended. In the back, the hotel enjoys a nice green area including views to trees. Depending on your budget, you might have a room with views to the main street (a bit...

Thank Michel W
Daniel D, Gerente at Hotel Victoria, responded to this review

Dear Michel Thank you for take a minute of your time to make this comment. We are working about a installing a new and a improved system to reduce the external noise of the rooms facing the street. We hope to see you next time and check it all our charming hotel. Thanks again Regards Dpto. Reservas HOTEL VICTORIA Grupo...

Ontario, Canada
Reviewed 8 March 2017

Hotel Victoria is absolutely beautiful. The hotel is small and quaint and charming. I was lucky to stay in room 003 overlooking beautiful plants and flowers. The rooms are small but comfortable. Breakfast was included and very nicely presented. Waiter Hugo is fantastic, also served as bellboy and helped me with the safe. Thank you very much Hugo. The hotel...

Thank N4442FBmaria
lincs UK
Reviewed 7 March 2017

Arriving here for a 3 night stay - our room was I think technically on the 5th floor - but it was in fact one floor above the reception; the hotel is built on a steep hill side but many rooms were below the reception! We had views towards the river, at the rear of the hotel, which included a...

Thank kaw118
Westcott, United Kingdom
Reviewed 28 February 2017

A fine traditional hotel with good rooms except we did not have a good light in the bathroom for shaving or make up Very helpful staff and great restaurant and situation for visiting the city A fine view and access to the river and adjacent road plus parking.

Thank andrewgordon10

184 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (160)
View from Room (13)
Family/Play Areas (1)
Room/Suite (23)
Dining (15)
Hotel & Grounds (49)
Business Centre/Function Rooms (3)
Bathroom (4)
Videos (1)
Other (51)

Management photos: Courtesy of the property manager

All Management Photos (24)
Hotel & Grounds (5)
Room/Suite (14)
Dining (2)
Family/Play Areas (2)
Other (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Cuenca hotels
0.6 km away
Casa San Rafael
Casa San Rafael
#3 of 61 in Cuenca
430 reviews
0.7 km away
Forum Hotel
Forum Hotel
#5 of 61 in Cuenca
228 reviews
3.4 km away
Hotel Oro Verde Cuenca
Hotel Oro Verde Cuenca
#1 of 61 in Cuenca
675 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
Hotel Los Balcones
Hotel Los Balcones
#2 of 61 in Cuenca
434 reviews
0.5 km away
Hotel Boutique Santa Lucia
0.8 km away
Mansion Alcazar Boutique Hotel
Show Prices
Show Prices
Show Prices


  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Hotel Victoria is a first class hotel located in the ravine of the city of Cuenca, on the River Tomebamba. Its face is a beautiful mixture of bourgeois aristocrat construction brick and marble interior is decorated with typical elements of our culture. Its spacious and brokers allow a peaceful and pleasant stay. ... more   less 

Additional Information about Hotel Victoria

Address: Calle Larga 6-93 y Presidente Borrero, Cuenca, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: ₹ 4,651 - ₹ 8,139 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Victoria 3.5*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Orbitz, Hotwire, Agoda, Priceline and HRS so you can book your Hotel Victoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Victoria Hotel Cuenca
Hotel Style:
#3 Family Hotel in Cuenca
#4 Romantic Hotel in Cuenca
#11 Business Hotel in Cuenca
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Victoria staff and other travellers.
1 question
Ask a question
Questions? Get answers from Hotel Victoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all great”
eileeno672, 17 May 2017 | Read review
“Choose room that is in the back of the hotel, with a view of the river, away from the the street noise, but this hotel is solid and quiet.”
catherinee523, 8 May 2017 | Read review
“The river side rooms are the quietest”
dbourne8, 24 Apr 2017 | Read review
“Ask for a book from the back, with view to the riverside.”
  • View of the restaurant entry
498michelw, 15 Mar 2017 | Read review
“the best rooms are those facing the river”
andrewgordon10, 28 Feb 2017 | Read review
5 of 5
US$ 89* /night
View Deal
TravelocityUS$ 117
Expedia.comUS$ 117
Hotels.comUS$ 117
View all 9 deals
Prices are for 1 room, 2 adults
Change dates