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Hotel Victoria

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Traveller (191)
Room & Suite (59)
Dining (22)
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Overview
  • Excellent68%
  • Very good25%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“el jardin”(13 reviews)
“the river”(54 reviews)
“large terrace”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Hotel Victoria
Offers & Announcements: 20% off room rate
Offers from Hotel Victoria
Offers & Announcements: 20% off room rate
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (396)
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240 results
Traveller rating
162
52
14
4
8
Traveller type
Time of year
LanguageEnglish
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162
52
14
4
8
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All reviewsel jardinthe riverlarge terracebreakfast was includedstreet sidetop flooroverlooking the gardenbreakfast and dinnerwithin walking distanceexcellent hotelnice bathroomhotel restaurantrestaurants and barsrooms are comfortableeggs to orderstayed two nightssmall hotel
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1 - 5 of 240 reviews
Reviewed 2 weeks ago

Location was awful , dirty loud street , ugly area . Inside hotel was beautiful . I requested a quiet room and They gave me a room under restaurant and was loud because of the people walking around . How's that ?More

Thank dromme2
Response from Daniel D, Director de Recepción at Hotel VictoriaResponded 2 weeks ago

Dear Drommer2 Thank you that you have dedicated your time to get an assessment of your stay. I am very sorry to hear that your stay did not meet expectations. Please, send us an email with a phone number or email address so that our...More

Reviewed 3 weeks ago

The hotel is amazing and the people are the best part. Everyone was helpful and kind. Esteban, Flavio/Flario, Robert, Fredo, Hugo and the gentleman bartender who didn't wear a nametag were unbelievable. The food is excellent and the hotel is very clean! We would come...More

Review collected in partnership with this hotel
Thank markpB9680JA
Response from Daniel D, Director General at Hotel VictoriaResponded 3 weeks ago

Dear Mark Thank you for your comments. I am very happy to hear that you have enjoyed your stay with us. I hope your next stay is around the corner. Call us if there is anything we can help you with Best Regards Flavio

Reviewed 8 April 2018

We stayed at the Hotel Victoria last week and ended up extending our stay by 3 days. The members of the staff, from the front desk to the waiters to the cleaning staff, are exceptionally thoughtful and helpful. The location (near the city center, the...More

Thank jmwogan
Response from Daniel D, Director de Recepción at Hotel VictoriaResponded 4 weeks ago

Dear Jmwogan Thank you for your comment and for choosing our hotel. I am very happy that you have enjoyed your stay and we hope to have you again as a guest at our hotel. Regards Flavio

Reviewed 6 April 2018

I stayed in a sister Hotel of Hotel Victoria in Ingapirca and by accident left my jewelry. Once I got to Cuenca I went to the Hotel Victoria and told them about leaving my jewelry and they said they would call and check. Yes it...More

Thank Mariaburril
Response from Daniel D, Director de Recepción at Hotel VictoriaResponded 8 April 2018

Dear Mr. Granados Good morning Thank you for your nice comments, for us it was a pleasure to serve you in Posada and remember that in Hotel Victoria we will always be happy to assist you. Regards Flavio

Reviewed 18 March 2018

We stayed at the Hotel Victoria for 4 nights. We were greeted when we arrived and every time left or entered. Our room at the back of the hotel was very comfortable and had a large terrace overlooking the river. We arrived after 6 tired...More

Thank sharaz
Response from Daniel D, Director de Recepción at Hotel VictoriaResponded 23 March 2018

Dear Sharaz Thank you for your comment and for choosing our hotel. I am very happy that you have enjoyed your stay and we hope to have you again as a guest at our hotel. Regards Flavio

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 78 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Cuenca
#4 Romantic Hotel in Cuenca
#11 Business Hotel in Cuenca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 78 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Cuenca
#4 Romantic Hotel in Cuenca
#11 Business Hotel in Cuenca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (191)
Room & Suite (59)
Dining (22)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"We got the patio room and it was crazy good with the views, having coffee and drinks on it, and just..."
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"Get a room overlooking the river. Level 3 rooms best. B/c Cuenca on equator, homes/hotels don't have..."
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"A room facing the river would be quieter."
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"Try to get a room on the garden side."
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