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Hotel Victoria

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Traveller (191)
Room & Suite (59)
Dining (22)
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Overview
  • Excellent68%
  • Very good25%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“el jardin”(14 reviews)
“the river”(55 reviews)
“large terrace”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Victoria
Announcement: Click for details
Offers from Hotel Victoria
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Reviews (401)
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243 results
Traveller rating
165
52
14
4
8
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Time of year
LanguageEnglish
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165
52
14
4
8
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All reviewsel jardinthe riverlarge terracebreakfast was includedtop flooroverlooking the gardenwithin walking distanceexcellent hotelnice bathroomrestaurants and barsrooms are comfortableeggs to orderstayed two nightssmall hotelold citythe entire stafffresh fruit
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1 - 5 of 243 reviews
Reviewed 1 week ago

We stayed here for three nights out of our 11 days traveling throughout Ecuador. Gorgeous room, fantastic view of the town, mountains in the background, river below. The staff was very friendly - greeting us each time we entered and left and putting up with...More

Thank Ollie H
Response from Daniel D, Gerente at Hotel VictoriaResponded 2 days ago

Dear Ollie We are very glad to know that you spend an excellent stay in our Hotel and in our city. We want invite you and your familiy any time to Hotel Victoria. ll the Mattress that we have in the Hotel are orthopedic. If...More

Reviewed 1 week ago via mobile

We stayed here for two nights during visit to Cuenca. The hotel has a nice view over the new town and cosy decor. Hotel staffs are also very friendly. It is also a short walk (3-4 blocks) to the plaza square. The only downside for...More

Thank Jon N
Response from Daniel D, Director de Recepción at Hotel VictoriaResponded 1 week ago

Dear John Thank you for taking the time to share your experiences with us. I am very happy to know that our staff made your stay enjoyable, despite the bad signal from our internet service (thanks for that comment). You can follow us on our...More

Reviewed 3 weeks ago

I spent 10 days in May 2018 as a guest in the Hotel Victoria and recommend it highly. The quality of service lived up to luxury hotel standards. It is a very romantic place ... crystal chandeliers ... fine dining ... lit candles at night....More

Thank buddmar
Response from Daniel D, Director de Recepción at Hotel VictoriaResponded 3 weeks ago

Dear Buddmar Thank you for taking the time to share your experiences with us. I am very happy to know that our staff made your stay a pleasant one. You can follow us on our Facebook and Instagram pages for promos you might be interested...More

Reviewed 1 May 2018

Location was awful , dirty loud street , ugly area . Inside hotel was beautiful . I requested a quiet room and They gave me a room under restaurant and was loud because of the people walking around . How's that ?More

Thank dromme2
Response from Daniel D, Director de Recepción at Hotel VictoriaResponded 3 May 2018

Dear Drommer2 Thank you that you have dedicated your time to get an assessment of your stay. I am very sorry to hear that your stay did not meet expectations. Please, send us an email with a phone number or email address so that our...More

Reviewed 26 April 2018

The hotel is amazing and the people are the best part. Everyone was helpful and kind. Esteban, Flavio/Flario, Robert, Fredo, Hugo and the gentleman bartender who didn't wear a nametag were unbelievable. The food is excellent and the hotel is very clean! We would come...More

Review collected in partnership with this hotel
Thank markpB9680JA
Response from Daniel D, Director General at Hotel VictoriaResponded 28 April 2018

Dear Mark Thank you for your comments. I am very happy to hear that you have enjoyed your stay with us. I hope your next stay is around the corner. Call us if there is anything we can help you with Best Regards Flavio

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 63 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Cuenca
#4 Romantic Hotel in Cuenca
#11 Business Hotel in Cuenca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 63 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Cuenca
#4 Romantic Hotel in Cuenca
#11 Business Hotel in Cuenca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (191)
Room & Suite (59)
Dining (22)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Our room overlooked the river with view of mountains, so that side might be quieter than the street side."
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"The rooms on the top floor are the nicest and have the best views."
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"We got the patio room and it was crazy good with the views, having coffee and drinks on it, and just..."
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"Get a room overlooking the river. Level 3 rooms best. B/c Cuenca on equator, homes/hotels don't have..."
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