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Mansion Alcazar Boutique Hotel

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316 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Reviewed 23 July 2016

Mansion Alcazar is the best place to stay in Cuenca. the rooms are so fancy. The Hotel is central located, with great views of the city. The staff is friendly and helful. The breakfast is abundant. Thank you guys !

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Helpful?
Thank Samanta H
Cuenca, Ecuador
Reviewed 3 July 2016

Wife's birthday is July 4th -- so we had a weekend away at Mansion Alcazar. First and foremost my wife had a chocolate therapy massage session which lasted for 1 1/2 hours. She was ecstatic !! Our two room suite was large, well appointed with rose petals strewn throughout. .Sandra, the GM, and her staff are very gracious hosts. Location...

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Thank Phillip J
Reviewed 16 June 2016

We were several times at Mansion Alcazar right in downtown of Cuenca Centro Historico. We have celebrated romantic dinners, Birthdays and friends gathering for a food "Degustazione" on our Gastronomic Tour in the city. Casa Alonso Gourmet Restaurant , the one we like to reserve the table No 9 at the Gazebo; a beautiful crystal place amidst a beautiful enchanted...

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Thank LaDISTRIBUZIONE E
Reviewed 16 June 2016

If you go to Cuenca stay at this Hotel. This Hotel is central located with excllent views of the City. The rooms are so clean, the breakfast is so tasty and the staff is so friendly! Excellent place to stay !

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Thank Sarah F
Michigan
Reviewed 8 June 2016 via mobile

The Mansion Alcazar is a special place- a beautiful colonial house converted to a boutique hotel with passion and feeling- beautifully furnished with antiques chosen personally by the owner in the colonial rooms and outfitted with modern furniture and amenities in the newer garden rooms. The courtyard is a wonderful spot to relax and enjoy the fountains and flowers and...

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1Thank Eric S
Mansion A, Manager at Mansion Alcazar Boutique Hotel, responded to this review

Dear Mr. Stevens, Thank you so much for taking the time to share your experience from your recent stay with us and the great adventure we had on our trip to Guayaquil. Despite all these issues, I hope you enjoyed your trip around Ecuador. This is a beautiful Country. I am very happy to read that you had wonderful experience...

Boca Raton, Florida
Reviewed 2 June 2016

This is just a fabulous, small boutique hotel that you will enjoy immediately. The court yard is special with it's sitting alcoves and dinning area. Have a wine in the bar and enjoy. The rooms are lovely and quaint. It's truly and "don't miss" if even for a short stay.

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1Thank lovliladi
Reviewed 29 May 2016 via mobile

I stayed there between 04/12/2016-04/20/2016. I had an amazing time in this lovely antique hotel.. The staff was very friendly and helpful.. Rooms were very clean and the garden was absolutely looks like an heaven..this hotel located in the center of the city.. I will definitely go back again and recommend this hotel ... Thanks for the hospitality ... From...

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Thank Jimmy A
Mansion A, Public Relations Manager at Mansion Alcazar Boutique Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TripAdvisor. We are pleased that you enjoyed your stay and look forward to seeing you again in the future. We are here to make your stay as wonderful as possible. Thank you for choosing Mansión Alcázar. Best Regards, Mansión Alcázar Staff

Irvine, California
Reviewed 27 May 2016 via mobile

From the time we stepped into Mansion Alcazar, it felt special. The hotel is wonderfully appointed. The common areas are a treat to wander. It's built around several courtyards in the traditional Spanish style. Each courtyard has its own flavor. The hotel is extremely close to both the new church & the old church as it's right in the heart...

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Thank R0ckingR0bin
Mansion A, Guest Relations Manager at Mansion Alcazar Boutique Hotel, responded to this review

Dear Guest, We first want to thank you for taking the time to post on TripAdvisor. It brings us great pleasure to hear that you found such joy in staying with us. The chef says thank you for your kind words. We hope to have the pleasure of welcoming you back for another stay. Thank you for choosing Mansión Alcázar....

Milan, Italy
Reviewed 17 May 2016 via mobile

The hotel is a small jewel, classy and cosy in the same time. I actually do not know how much I paid as it was part of a packaged tour but surely it is not cheap. The new rooms are standard, while those in the old house have a special flavor. The common areas and the dining room are very...

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Thank Marco C
Hexham, United Kingdom
Reviewed 23 April 2016 via mobile

I was here for two nights in April 2016. This is a very impressive place to stay and I'd certainly stay again when in Cuenca. The main house is very grand although I stayed in the garden rooms - a separate block at the end of the garden. The room was well equipped and, like the hotel, very quiet. The...

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Thank Bryn_PInzgauer
Mansion A, Director de Relaciones Públicas at Mansion Alcazar Boutique Hotel, responded to this review

Dear guest, We are glad to hear that we could meet your needs with our facilities. We truly value all feedback provided by our guests, I sincerely apologize we did not exceed your expections of our Restaurant. We will pay more attention to the details to give our clients the best experience. Best Regards, Daniela M.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located a quick walk from the famous square of Parque Calderon. Mansión Alcázar Boutique Hotel is located in a very vibrant area of the city, nearby well known museums and churches. This republic style architectural adds the perfect element of elegance to this already refined structure. Guests of this Ecuador hotel can have a refreshing cocktail or glass of champagne out in the jasmine garden and enjoy the fantastic surroundings of our Hotel. Relaxing indoors is also an option, by the baby grand piano sipping a warm cup of tea. This hotel knows just how to pamper their guests. Declared a World Heritage Site by UNESCO, the city of Cuenca has everything you could want from it - beauty, nature, and a vibrant life. And when you are not exploring the area, you may want to sit and have a delicious meal at our restaurant Casa Alonso which serves international and local favorites. ... more   less 

Additional Information about Mansion Alcazar Boutique Hotel

Address: Simon Bolivar 12-55 y Tarqui, Cuenca EQ010104, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: ₹ 10,036 - ₹ 26,968 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mansion Alcazar Boutique Hotel 4*
Number of rooms: 19
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Also Known As:
Mansion Alcazar Cuenca
Hotel Style:
#1 Romantic Hotel in Cuenca
#1 Spa Hotel in Cuenca
#2 Luxury Hotel in Cuenca
#2 Business Hotel in Cuenca
#7 Family Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Mansion Alcazar Boutique Hotel staff and other travellers.
5 questions
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Ocala, Florida
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask to be shown the available rooms to be able to select among a few options”
 of 5 bubbles BHSCalifornia, 5 Jan 2017 | Read review
“The gardenroom is very nice”
 of 5 bubbles N6892WUthomask, 6 Dec 2016 | Read review
“The main house is stunning, but we enjoyed our room upstairs in the new building across the courtyard for peace and quiet.”
 of 5 bubbles drewandmariasmalldon, 3 Sep 2016 | Read review
“Room 102 was amazing, you should request it!”
 of 5 bubbles , 27 Aug 2016 | Read review
“Do not accept the room opposite the dining room. If you like watching TV in bed, do not book the matrimonial room.”
 of 5 bubbles steveandmonicaw, 4 Aug 2016 | Read review
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