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Mansion Alcazar Boutique Hotel

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304 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Pompano Beach
Level Contributor
5 reviews
3 hotel reviews
Reviewed yesterday NEW via mobile

To start, this place doesn't have a gym or pool!! Just a small dirty jacuzzi for every guest to share!!! Extremely overpriced for what it offers. They considered themselves as an upscale hotel, they are very far from it!!! Their computer desk, barely fits your laptop on it!!! No power outlet available by the computer desk!!! They are in the... More 

Thank Wagner Marques S
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I recently put together a surprise party for my husband. I would highly recommend Mansion Alcazar for a special event. Sondra worked with me on the room, food, wine, birthday cake and was there the day of the party, a Sunday! It was such a special night where guests enjoyed themselves and my husband had a memorable birthday. The restaurant... More 

Thank Deb D
Level Contributor
170 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 262 helpful votes
Reviewed 14 October 2016

The Mansion Alcazar is "the" hotel in Cuenca. As one would expect, this is a beautiful property with all the elements for a great stay - beautiful common areas, comfortable rooms, peaceful gardens, excellent food, and a well-trained staff. This is the best property in Cuenca.

2 Thank Luxury1Georgia
Laguna Niguel, California
Level Contributor
89 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 19 September 2016

My husband and I spent 2 nights at this hotel and found it to be our favorite hotel in Ecuador and easily in our top 10 list of favorite hotels we've stayed at. Upon check-in, the staff were friendly, prompt and courteous and spoke excellent English. The decor had a romantic Old World European feel, tastefully designed and seemed to... More 

Thank Rebecca Z
RelacionesPublicasEK, Director de Relaciones Públicas at Mansion Alcazar Boutique Hotel, responded to this review

Dear Rebecca we appreciate your comment and every detail that has put in their view we are delighted you enjoyed,e hope to schedule a visit to Ecuador next and can join us. More 

Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 September 2016

Mansion Alcazar is a gorgeous property, with the main (front) building being a lovingly renovated 19th century mansion and additional rooms in a courtyard building beyond -- everything decorated in period. The breakfast room and restaurant (ask for a table in the glassed in conservatory in the courtyard) is wonderful. All of the amenities right in the center of the... More 

Thank Drew and Maria ... N
Murrysville, Pennsylvania
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 August 2016

We had a fabulous 2 night stay at this hotel, which is centrally located. Our stay included breakfast and it was outstanding. Our room was private (upstairs) and faced the gardens. The bed was extremely comfortable and it was a very quiet room. There was a pianist in the lobby who was excellent. Our last night, we had dinner at... More 

Thank Karen W
New Jersey
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2016

My husband and I booked the anniversary package for our stay from August 1-4, 2016. We had the magnificent suite, 102. It overlooked the beautiful gardens in the back of the hotel. Staying in Mansion Alcazar was an amazing experience. The hotel is beautiful beyond words. The staff was attentive and courteous. The breakfasts were delicious! We enjoyed dinner one... More 

Thank Melissa M
Nottingham, United Kingdom
Level Contributor
59 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 24 August 2016

We stayed here for two nights in a ground floor room adjacent to the breakfast room and overlooking the garden. Our arrival was good, albeit we had to park on the opposite side of the road to the hotel and cross the road with our luggage. Arrival staff were friendly and our baggage soon arrived to our room which was... More 

Thank QualitySeekers_13
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 August 2016

This is the best Boutique Hotel to stay in Cuenca, the rooms are so spacious, clean and with great views of the city. The breakfast is delicious , the staff is friendl. The staff is very helpfull with acurate information to see Cuenca. Go to this charming Hotel!

Thank Sandra A
Mansion A, Manager at Mansion Alcazar Boutique Hotel, responded to this review

Dear Ms. Sandra, Thank you for choosing Mansion Alcazar. I appreciate your comments and I hope to offer you our services again in the near future. Best Regards, Sandra Guzman C. More 

Panama City, Panama
2 reviews
Reviewed 4 August 2016

We stayed at this hotel initially for 3 nights, checked out, flew to Quito and returned for a final night before our flight back to Panama. The initial stay was wonderful, great room, great service, great staff. Not cheap,but, we knew that ahead of time. I would suggest that they place a TV in the matrimonial bedroom in the matrimonial... More 

Thank Steve and Monic... W
Mansion A, Manager at Mansion Alcazar Boutique Hotel, responded to this review

Dear Mr. Steve and Mrs. Monica, We are very sorry for the misunderstanding experienced in the reservation process for your lodging in Mansión Alcázar. In the first phone call we received from you, asking for a double standard room, our Front Desk Manager gave you an Up-grade considering you will stay for 3 nights, while this was the only room... More 

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located a quick walk from the famous square of Parque Calderon. Mansión Alcázar Boutique Hotel is located in a very vibrant area of the city, nearby well known museums and churches. This republic style architectural adds the perfect element of elegance to this already refined structure. Guests of this Ecuador hotel can have a refreshing cocktail or glass of champagne out in the jasmine garden and enjoy the fantastic surroundings of our Hotel. Relaxing indoors is also an option, by the baby grand piano sipping a warm cup of tea. This hotel knows just how to pamper their guests. Declared a World Heritage Site by UNESCO, the city of Cuenca has everything you could want from it - beauty, nature, and a vibrant life. And when you are not exploring the area, you may want to sit and have a delicious meal at our restaurant Casa Alonso which serves international and local favorites. ... more   less 

Additional Information about Mansion Alcazar Boutique Hotel

Address: Simon Bolivar 12-55 y Tarqui, Cuenca EQ010104, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: ₹ 9,802 - ₹ 24,813 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mansion Alcazar Boutique Hotel 4*
Number of rooms: 19
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Also Known As:
Mansion Alcazar Cuenca
Hotel Style:
#1 Spa Hotel in Cuenca
#1 Romantic Hotel in Cuenca
#2 Business Hotel in Cuenca
#2 Luxury Hotel in Cuenca
#7 Family Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Mansion Alcazar Boutique Hotel staff and other travellers.
5 questions
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Ocala, Florida
over a year ago

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Questions? Get answers from Mansion Alcazar Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The main house is stunning, but we enjoyed our room upstairs in the new building across the courtyard for peace and quiet.”
 of 5 bubbles drewandmariasmalldon, 3 Sep 2016 | Read review
“Room 102 was amazing, you should request it!”
 of 5 bubbles , 27 Aug 2016 | Read review
“Do not accept the room opposite the dining room. If you like watching TV in bed, do not book the matrimonial room.”
 of 5 bubbles steveandmonicaw, 4 Aug 2016 | Read review
“Ask for the rooms in the back of the hotel, it has a beautiful garden and they are more private.”
 of 5 bubbles luiscX4398ZK, 25 Jul 2016 | Read review
“A garden room, #305, is perfect.......quiet, beautiful and overlooks a lovely garden”
 of 5 bubbles BKandCB, 22 Feb 2016 | Read review
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