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Cuenca Hotel

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#20 of 57 Hotels in Cuenca
Certificate of Excellence
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125 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Reviewed 23 October 2016

I used to be an old and frequent client of this place, since yesterday night NOT ANYMORE. This place used to be so charming and nice, with well-trained and gentle staff and complimentary services, NOT ANYMORE. All staff is rude and unfriendly, they hardly even say Good Morning, forget the "thank you", "have a nice day" or smiles. There have...

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Helpful?
Thank Iván G
Manta, Ecuador
Reviewed 13 July 2016

The Cuenca Hotel is an average hotel compared to the other hotels in Cuenca I have stayed in. The rooms are large, all the usual perks in the bathroom, lots of hot water. No elevator. Friendly Spanish speaking staff. There is a small bar where the buffet breakfast is served. The bartender speaks English a little. Also adjacent to the...

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1Thank lexas40
London, United Kingdom
Reviewed 26 April 2016

You will hear EVERYTHING! There is absolutely no sound proofing between the rooms. The 'fitness centre' is a tiny room with some broken equipment. The 'business centre' doesn't have a computer which renders it useless. The breakfast is very basic consisting of bread, jam, fruit (pineapple and papya) and some fried plantain all of very poor quality. There was no...

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2Thank Matthew S
Reviewed 8 April 2016

I love the historic look. The Service was great. The area was nice. Good restaurants within walking distance. The only worry was no A/C, but that ended up being no problem at all. The staff always had a taxi for me within 5 minutes. Also very near the airport.

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Thank SpaceTacos
Reviewed 20 March 2016 via mobile

Apparently I booked a "budget" room which only entitles me to an interior room with a small window in the bathroom! Stuffy to say the least! A ceiling fan would be lovely. Otherwise a fairly nice hotel. First night the WiFi in my room was horrible, now it is better. Probably wouldn't stay again, but who knows?

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Thank Sharon S
Salinas, Ecuador
Reviewed 21 January 2016

Hotel Cuenca is very close to the night life and restaurants. Looking for a room I was told they had rooms with free breakfast. Started high but was able to talk them into a lower price. It was the same price if I was to book on Priceline, trip advisors, orbits etc.. The room good, hot shower didn't last too...

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Thank AlohaBarSalinas
Kathmandu, Nepal
Reviewed 21 January 2016

Excellent location.Quiet street at night. Just close enough to the main plaza, 3 blocks away. Extraordinary quantity and quality of food in their reataurant and very good value. Very quirky and cool decor from the games rooms on the ground floor and on up the staircase and landings. Wonderful use of mirrors and furnishings in the public areas. The bedrooms,...

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Thank keith t
Phoenix, Arizona
Reviewed 29 November 2015

Pros: Location – close to plaza. Only $2 taxi ride from airport. Receptionist was excellent in providing assistance and directions. Business Center was small but comfortable. Internet access worked well most times it was used. However, it was not great! Complementary flavored vodka near Business Center was a nice touch. There was usually coffee available too. Breakfast is included with...

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Thank Isle 'n Sun
Punta Gorda, Belize
Reviewed 20 November 2015

This beautiful hotel is obviously remodeled and the whole hotel seemed spotless. The staff was bi-lingual and very accommodating. The rooms are large but I suggest not taking a room that has a window opening into a central shaft. We could hear everything in the room next door. The location, about 2 blocks from the square is perfect. The WiFi...

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Thank Roth D
Guayaquil, Ecuador
Reviewed 2 October 2015

Very nice hotel in Cuenca. The rooms are comfortable with extra luxuries as soaps and nice towels. Nice bed and nice bathroom and clean rooms. Unfortunately the rooms can be a bit noisy. Breakfast was very good with quite a wide choice of local produce and dishes. Very delicious. The hotel is situated at a central location in Cuenca, walking...

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Thank Roet87

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
To enjoy this city steeped in history, a hotel that is part of it ... it tells us that since its construction in 1950, was keeping its thick walls of adobe and its high ceilings and large, the warmth of the earth Cuenca. We are located in the heart of Cuenca, just two blocks from Central Park, along the entire banking, commerce, shops and craft markets, a hotel with history and tradition that captivates with its simplicity, warmth and security. Our services. Cable TV, private bathroom, national and international telephone service, high speed wireless internet, bussiness area, room service (7:00 - 12:00), night parking, tourist information, cafe "The Grazzia" restaurant "Coal" Bar service. ... more   less 

Additional Information about Cuenca Hotel

Address: Borrero 10-69 Entre Lamar y Gran Colombia, Cuenca 010150, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: ₹ 1,963 - ₹ 3,723 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cuenca Hotel 3*
Number of rooms: 25
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Questions & Answers

Here's what travellers have asked, with answers from Cuenca Hotel staff and other travellers.
1 question
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Guayaquil, Guayas, Ecuador
over a year ago

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Questions? Get answers from Cuenca Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are ok, service is terrible.”
 of 5 bubbles 714iv_ng, 22 Oct 2016 | Read review
“Room 202 at the top of the stairs very nice.”
 of 5 bubbles lexas40, 13 Jul 2016 | Read review
“There are no good rooms, bring some earplugs!”
 of 5 bubbles 953matthews, 26 Apr 2016 | Read review
“Inner court yard has roof. Outer rooms face street. Wish I had the street.”
 of 5 bubbles SpaceTacos, 8 Apr 2016 | Read review
“3rd floor is more private with less noise.”
 of 5 bubbles AlohaBarSalinas, 21 Jan 2016 | Read review
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