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Hotel Oro Verde Cuenca

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584 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Oro Verde Cuenca
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Showing 72: English reviews
Minneapolis, Minnesota
Reviewed 13 February 2016

We just completed our 5 night stay here and were quite impressed by the all around amenities and level of service within the hotel. I don't know if all the rooms are the same size or not but our room (304) was quite large with a very comfortable king sized bed. The bathroom was also a good size with a...

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Helpful?
1Thank Gary M
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Gary M, What a Wonderful Review!!! Thank you! Thank you! Thank you! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your FLATTERING comment. You are really important to us, as winners of the 2016 Travelers Choice we take care of every detail in order to make you feel better than...

Port Hawkesbury, Canada
Reviewed 3 February 2016 via mobile

We arrived on an early morning flight from Quito, but Diego and the staff were very accommodating. We were picked up by the hotel shuttle at Cuenco airport and upon arrival at the hotel, they assigned rooms to us and made us feel very welcome. The buffet breakfast is excellent with enough variety to satisfy any tastes. Our grandchildren enjoyed...

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Helpful?
1Thank Legaleze
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Legaleze, What a Fantastic Review!!! Thank you!!! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your SPLENDID and FLATTERING comment. You are really important to us, as winners of the 2016 Travelers Choice we take care of every detail in order to make you feel better than in your own...

São Paulo, Brasil
Reviewed 1 February 2016

Very Kind Staff People and Breakfast! It's only a little bit far from The Old Center and the most activities in Cuenca. The swiming pool should be warmed, although the weather is hot, warm water is everything when relaxing is all of you want. It's a Good Hotel.

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Helpful?
Thank juliocesarbat
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Juliocesarbat, Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your comment. We also thank you for helping us to spread the word to other travelers about our service and our Hotel. I request please that on your next visit you make your reservation directly to my personal email mferrari@oroverdehotels.com in...

Beaverton, Oregon
Reviewed 30 January 2016 via mobile

We spent only one night in Cuenca and stayed here because we have stayed at other Oro Verde hotels. The staff was friendly and helpful, even arranging transportation to Guayaquil for us. Our room was clean with new furnishings, large, and tastefully decorated. My only reason for not giving 5 stars is that the shower was very moldy and they...

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Helpful?
Thank Carol R
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Carol R, Thank you for your feedback regarding your recent stay with us. We are glad you enjoyed the comfort of our room, however, we are so very sorry to learn that on this occasion we did not deliver the high standards of customer service we are known for. We will consider your suggestions because we are constantly looking...

New York City, New York
Reviewed 26 January 2016

The staff is one of the best I have ever encountered. They treated us like family, called the doctor immediately when one of us was not feeling okay and offered to go buy any medicine we needed. They were truly worried about us. The food was excellent!. The room was spacious and very comfortable (although the air conditioning could have...

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Helpful?
Thank Ramona G
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Ramona G, What a Wonderful Review!!! Thank you!!! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your SPLENDID and FLATTERING comment. You are really important to us, as winners of the 2016 Travelers Choice we take care of every detail in order to make you feel better than in your...

Boston, Massachusetts
Reviewed 19 January 2016

This fully modern hotel was a much better value than others in the city, probably because it's not in the historic center. Our local contacts thought this was the best hotel too. We loved that they had a helipad painted in the parking lot, but I'm sure no one ever used it. A quick cab ride or 25 cent bus...

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Helpful?
Thank LiGoodBins
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear L G, Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your flattering and splendid comment. Oro Verde Cuenca Hotels is your home in our wonderful city, we look forward to see you soon!!! I request please that on your next visit you make your reservation directly to my personal email mferrari@oroverdehotels.com...

Panama City, Panama
Reviewed 17 January 2016 via mobile

New management 4 years ago and a big renovation has taken this hotel from unworthy of a visit, to a gem in a beautiful city. This is the first time I stay in this hotel, although I've come to eat a few times before. I was in shocked with the change, rooms were completely new, wood floors, no carpet, marble...

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Helpful?
Thank WorldTrotter100K-Y
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest WorldTrotter100K_Y, Wow!!! what a FANTASTIC review!!! Thank you, Thank you, Thank you!!! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your EXCEPCIONAL, SPLENDID and FLATTERING comment. You are really important to us, and that is why we take care of every detail in order to make you feel better than...

New City, New York
Reviewed 10 January 2016

By this point, I had already stayed in an Oro Verde in another location, so my expectations were already high coming in. This place didn't disappoint either, modern and well maintained look/feel, very clean, artsy look even. The space in the room was really big, the floor had no carpeting (something I really like due to not liking mildew smells...

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Helpful?
Thank oatografia
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest, Wow!!! what a Incredible review!!! Thank you, Thank you, Thank you!!! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your Excepcional comment. We also thank you for helping us to spread the word to other travelers about our service and our Hotel. I request please that on your next visit...

Santiago, Chile
Reviewed 31 December 2015

I stayed in this hotel for 11 days. Since the day I arrived I was surprised by the type of service offered by the staff members. Each of them, the hotel porters (Fernando and Miguel), staff at the front desk (Jose and Patricia), waitress (Lucia), were all the time greeting me with a big smile on their faces, always willing...

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Helpful?
Thank MariaGMU
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Maria GMU, What a wonderful review!!! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your comment. We also thank you for helping us to spread the word to other travelers about our service and about our Hotel. We constantly strive to exceed our guests' expectations and take great pride in delivering...

London, United Kingdom
Reviewed 19 December 2015

excellent facilities. the staff were great and I was really happy at the way they all put themselves out to every request. the breakfast buffet was also excellent and the chefs were really happy to cook whatever you wanted. Mucho Gracias

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Helpful?
Thank BennyinLondon
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear BennyinLondon, Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your flattering comment. I am delighted to read that you enjoyed of our service, you are the most important to us and that´s the reason why we always try to offer an excellent service I request please that on your next visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Oro Verde Cuenca

Address: Av Ordonez Lasso S/N, Cuenca 010150, Ecuador (Formerly Oro Verde Cuenca Hotel)
Region: Ecuador > Azuay Province > Cuenca
Price Range: ₹ 8,257 - ₹ 13,875 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Oro Verde Cuenca 4.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Cuenca Oro Verde Hotel
Hotel Style:
#1 Luxury Hotel in Cuenca
#1 Business Hotel in Cuenca
#2 Family Hotel in Cuenca
#7 Romantic Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Oro Verde Cuenca staff and other travellers.
5 questions
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Questions? Get answers from Hotel Oro Verde Cuenca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms all quiet & spacious. Beds very comfortable. Bathroom a bit small but shower, vanity, mini bar área was very good.”
 of 5 bubbles annbK983AP, 25 Nov 2016 | Read review
“The rooms close to the corridor are the closest to the elevator, 204 the 214 are very far from it and you must have a walk”
 of 5 bubbles gustavop23, 20 Oct 2016 | Read review
“Very clean rooms with everything you need.”
 of 5 bubbles renev355, 5 Sep 2016 | Read review
“We only ate breakfast. We did not stay at the hotel.”
 of 5 bubbles Karl2010, 21 Aug 2016 | Read review
“Ask for a room on the Tomebamba side. Due to construction in front of the hotel, I'm sure the river side will be quieter.”
 of 5 bubbles KarenK978, 16 Aug 2016 | Read review
5 of 5
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