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Hotel Oro Verde Cuenca

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Rooms
31 Dec1 Jan
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Property amenities
Pool
Room Service
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Dry Cleaning
Meeting Rooms
Fitness Centre with Gym / Workout Room
Free Parking
Wheelchair Access
Bar/Lounge
Public Wifi
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
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Room features
Non-Smoking Rooms
Family Rooms
Suites
Accessible rooms
Good to know
HOTEL STYLE
Park View
Business
HOTEL CLASS
Hotel links
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Offers & Announcements:DESCUENTO AYB
Reviews & more
939Reviews
226Photos
8Q+A
30Room tips
Traveller rating
  • 750
  • 160
  • 22
  • 1
  • 6
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Show reviews that mention
I recently visited the hotel and since the beginning of my visit was beyond my expectations. I was greeted with a sample of their freshly homemade juice and with a nice and courteous smile at the front desk.
I spoke to Mr. Diego loor and I was amazed with his welcoming treatment
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Response from Marcelo F, Director General at Hotel Oro Verde Cuenca
Responded 1 week ago
Dear Humberto Torres, Oro Verde Cuenca Hotel´s family thank you for taking some of your valuable time to refer your MAGNIFICENT review. I am delighted to read that you enjoyed with us! On behalf of the entire Hotel Oro Verde Cuenca team, we greatly appreciate your comment about our Hotel and our exceptional and attentive staff. We greatly appreciate your comment about our Hotel and our service, thank you for your coment about Mr Diego Loor. I request please that on your next visit you make your reservation directly to my personal email mferrari@oroverdehotels.com in order to personally welcome you. With highest regards. Marcelo Ferrari General Manager.
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WE had booked 2 rooms on line, via an online travel agency, almost 3 weeks before arrival. Paid for. Confirmed by the Hotel. We arrived in the evening. We did not get rooms on the same floor,as we were expecting. The other room given was on the floor #1, a handicap room!!!! The r
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Great hotel.

Room decor is a bit too modern for my taste. The lighting is odd. Either super bright or bed time. My one biggest problem was the shower. Hot water was not very hot but you have to let the shower run for awhile for it to start. Feelings of guilt given I had to wait
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Response from Marcelo F, Director General at Hotel Oro Verde Cuenca
Responded 3 weeks ago
Dear ascalapius. Thank you very much for taking part of your valuable time to refer to your comment and I regret exceedingly not having been able to reach your expectations. I am sorry that you had problem with the heating system and the shower, I am even more sorry that you didn´t told your problem to our receptionists those who could have helped you. We take corrective actions according to what you have indicated, We appreciate your comment about our staff and the breakfast, who is considerated by pur guest and clients as the best in town. If you can give us another chance to reverse your perception of the comfort of our rooms I request please that on your next visit you make your reservation directly to my personal email mferrari@oorverdehotels.com in order to personally welcome you and thank you for your wonderful comments about our service and our hotel. With Highest regards. Marcelo Ferrari General Manager
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we love this hotel it is nice clean great food great service nice decoration a must see and stay The chef is good, the staff attentive and friendly , very neat place to stay, the room are comfortable, they have the attention to details in all things.
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Response from Marcelo F, Director General at Hotel Oro Verde Cuenca
Responded 9 Nov 2018
Dear Nicolas B What a MAGNIFICENT review..!!! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your wonderful comment about our Hotel and our service. You are really important to us, we take care of every detail in order to make you feel better than in your own home. Oro Verde Cuenca Hotels is your home in our wonderful city, we look forward to see you soon!!!, I request please that on your next visit you make your reservation directly to my personal email mferrari@oroverdehotels.com in order to personally welcome you. With Highest Regards. Marcelo Ferrari General Manager
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Hotel Oro Verde in Cuenca was my 2nd in our Ecuador trip with Gate1. It seemed like a sister hotel to Unipark in Guayaquil. The furnishings and recent updates looked like they were by the same design team. Everything is modern, the wifi works, they have a nice small gym. The whir
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Response from Marcelo F, Director General at Hotel Oro Verde Cuenca
Responded 29 Oct 2018
Dear BodynSoul. What a WONDERFUL review!!!! I am delighted to read that you enjoyed your visit with us! On behalf of the entire Hotel Oro Verde Cuenca team, we greatly appreciate your kind words about our Hotel and our excellent staff. In Ecuador we are the only national Hotel chain and Unipark is part pf us too. We also thank you for helping us to spread the word to other travelers about our service, we constantly strive to exceed our guests' expectations and take great pride in delivering a five star experience. You are really important to us, we take care of every detail in order to make you feel better than in your own home with modern spaces. Remember Oro Verde Cuenca Hotels is your home in our wonderful city! I request please that on your next visit you make your reservation directly to my personal email mferrari@oroverdehotels.com in order to personally welcome you. We hope that you stay with us any time. With Highest Regards. Marcelo Ferrari General Manager.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementHotel Oro Verde Cuenca
Habitación Matrimonial
Photo provided by managementHotel Oro Verde Cuenca
Habitación Doble
Photo provided by managementHotel Oro Verde Cuenca
Habitación Suite Presidencial
Living room of Suite 110
Bathroom of Suite 110
Previous
Is this hotel near downtown Cuenca?
Dear Pat C, the hotel is approximately 10 minutes from downtown. With Highest Regard, Marcelo Ferrari General Manage
0 votes
Is this hotel near downtown Cuenca?
about 15 minute cab ride ( $3 approx) depending on traffic.
0 votes
Dear Senor Ferrari, I am looking for the best place in Cuenca to hold an event for approximately 55 people. May I make an appointment with you soon to view the space you have available and discuss this possibility? Thank you and kind regards, Christine Collins
Dear Miss Collins: HOTEL ORO VERDE CUENCA has modern and beautiful meeting rooms, I will be glad to help you. Please let me know the date that this event will be. It is important to have more details of it.
0 votes
Does the hotel have an elevator?
Good Morning Dear Guest! Regarding your question I inform you that we have elevator, but if you prefer we can locate it near the recepcion. We invite you to enjoy the comfort, quality, innovation, and best service, our newly remodeled hotel with 69 luxurious rooms that will provide comfort, security and safety of a 5 star hotel, unique in the city of Cuenca. We bring you a delicious and exclusive national and international cuisine in our Restaurant Oro Café, where you can taste the most delicious food at family occasions or business. It will be a pleasure to serve as our special guests and make your stay a memorable experience. Sincerely Marcelo Ferrari General Manager
0 votes
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Buenas tardes, tengo una consulta. Puedo hospedarme con mi mascota en el hotel? Me gustaría mucho que el hotel sea Pet Friendly. Gracias por su respuesta.
Estimada Majoa 10 por favor si nos puede referir un número de contacto para poder comunicarnos con usted de manera personal. Muy cordialmente, Marcelo Ferrari Gerente General
1 vote
Previous
12
"nice hotel they love what they do and love to serve their guest ! love ECUADOR"
"Ask for river side only."
"The Avenida is relatively quiet, but rooms towards the garden side will be very very quiet"
"Ask a room in the renovated wing, pool view rooms such as 306 are great for a nice pool view."
"choose a room close to the lobby, the one we had was a long walk!"
Previous
PRICE RANGE
US$ 105 - US$ 179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cuenca oro verde hotel
FORMERLY KNOWN AS
Oro Verde Cuenca Hotel
LOCATION
EcuadorAzuay ProvinceCuenca
NUMBER OF ROOMS
69
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