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Hotel Los Balcones

Travellers' Choice award winner
#3 of 60 Hotels in Cuenca
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Hotel Los Balcones
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416 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Scranton, Pennsylvania
Reviewed 26 April 2015 via mobile

We stayed in room 3, which is as the corner of the second floor. The room had a great vibe to it.... Old, classy, with update bathroom. The breakfast was OK, they custom cook omelettes to your request. Staff was very accommodating. Internet was mostly OK once they turned on the upstairs router. We really enjoyed our stay, 3 blocks...

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Helpful?
Thank Matt N
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Matt . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador

Quito, Ecuador
Reviewed 14 April 2015

My wife and I spent several days at this hotel over the New Year weekend in 2015. The gentlemen running the hotel went out of their way to be of service providing excellent food and beverage coupled with friendly, willing service. Of special note: When departing very early in the morning to return to Quito, I inadvertently left my credit...

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Helpful?
1Thank John G
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear John . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again....

Madrid, Spain
Reviewed 13 April 2015

Quiet place, very good location, lovely 'patio', excellent restaurant and exquisite service. Really good place to stay. Hotel tranquilo, buena ubicación, patio encantador, restaurante excelente (y nada caro) y servicio fabuloso.

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Helpful?
1Thank CarlosFdez
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Carlos. In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador

Guayaquil
Reviewed 10 April 2015

The hotel is just a few blocks from the Cathedral and various markets - an ideal location. This was actually our first trip away with our 10-month old son and we were very grateful for the excellent and comprehensive service. The people, Paulo and Henry especailly, were incredibly friendly and the level of service was first-rate...they were ery helpful with...

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Helpful?
1Thank tombolton
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Tom . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again....

Salt Lake City, Utah
Reviewed 2 April 2015

Your hotel came through for me when a prepaid booking fell through that was confirmed . Thank you for giving a me GREAT room (#10) and being such a helpful resource. I loved the location and the Staff were wonderful too. Your chef's octopus salad is the best ever. Keep up the good work.Your Wi-Fi was the 1ST place that...

Review collected in partnership with this hotel
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Helpful?
1Thank Missy21108
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador

Calgary
Reviewed 1 April 2015

Many of the great things said about this hotel are true. But it is on the fringe of the downtown area with a number of decrepit properties nearby. (kitty-corner is a building that looks as though it was bombed. Two skinny dogs barked from two and three story cat-walks on that site and made me wonder whether anyone lived there...

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Helpful?
1Thank HankDenver
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Hank . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again....

Guayaquil
Reviewed 22 March 2015

How did this hotel get rated so high by TripAdvisor? I live in Ecuador, so I travel frequently to Cuenca, and I know that there are many other hotels that provide a better experience for the same cost or maybe a little more. The noise level in the hotel--other guests, employees, and noise from the street--doesn't make for a good...

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Helpful?
3Thank alanisinecuador
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review
Google Translation

Estimada Huésped. . Quisiera agradecerle su valoración incluida en nuestro cuestionario. lamentamos que la logística de la habitación no haya...

Spokane, Washington
Reviewed 21 March 2015

This charming hotel with 15 rooms offered a most friendly and hospitable staff who spoke English well. The breakfast was delicious with made to order eggs. The rooms are large and spacious. The restaurant had marvelous selections.

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Helpful?
Thank rajslp
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador

Cape Cod, Massachusetts
Reviewed 19 March 2015

Charming hotel with a very pleasant, helpful staff. Our room was small but comfortable, with a sitting area right outside our door. We enjoyed a decious dinner of fresh fish and shrimp in the dining room.. We would return.

Review collected in partnership with this hotel
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Helpful?
Thank Robert W
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Robert. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador

Vancouver,B.C.
Reviewed 18 March 2015

not the best spot in Quenca lots of pollution with several bus routs going right by your room and right into it.The maids did very little,the shower was only 5 ft. 10inches high and i am 6ft.3in. u figure it out.we went to get toilet paper at 7am and there was nobody at the front desk and no answer on...

Review collected in partnership with this hotel
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Helpful?
Thank Barbie022
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review
Google Translation

Estimada Huésped. . Quisiera agradecerle su valoración incluida en nuestro cuestionario. Lamentamos que la logística de la habitación no haya...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Los Balcones Hotel is located in the center of Cuenca, to 10 minutes of Mariscal Lamar Airport.Our rooms are designed with fine details, each different and equipped with the requerments os a first-class hotel in a unique colonial setting.Sole Mio works in the central courtyard of the Hotel Boutique Los Balcones, which highlights the magnificent decor and atmosphere. The restaurant combines traditional Ecuadorian culinary trends with finest Italian cuisine, thus providing unique flavors. With ingredients imported and region, always emphasizing the sublime in our menu to the taste of our customers... ... more   less 

Additional Information about Hotel Los Balcones

Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: ₹ 4,429 - ₹ 5,341 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
Number of rooms: 16
Reservation Options:
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Hotel Style:
#1 Green Hotel in Cuenca
#3 Romantic Hotel in Cuenca
#4 Family Hotel in Cuenca
#4 Business Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Los Balcones staff and other travellers.
3 questions
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Questions? Get answers from Hotel Los Balcones staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We selected a room with a balcony. That put us street-side, a bit noisier but a very nice room.”
 of 5 bubbles JZP_11, 25 Mar 2017 | Read review
“Room off of street”
 of 5 bubbles ChulaJAR, 8 Mar 2017 | Read review
“I had room #4. Double windows and large wooden shutters kept out any street noise. I think all the rooms are the same that way.”
 of 5 bubbles 334nancied, 23 Feb 2017 | Read review
“Try for a room away from the street”
 of 5 bubbles Magsnmike, 1 Feb 2017 | Read review
“Try to choose a room with a balcony in the upper floors. The view is truly amazing.”
  • Morning view from the room
  • View of the sunset from the balcony.
 of 5 bubbles GabbiSanReq, 16 Jan 2017 | Read review
5 of 5