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Hotel Los Balcones

Travellers' Choice award winner
#3 of 60 Hotels in Cuenca
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Hotel Los Balcones
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416 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Granada Hills, CA
Reviewed 7 July 2015

We stayed a couple of nights and we couldn't be happier, the place is impecable clean, the decor is beautiful, the rooms very confortable and the bathroom shower is to die for. Paulo, the manager was extremely helpful and friendly as well as the rest of the staff. I would definitely be back on my next stay in Cuenca which...

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Helpful?
Thank NatGranadaHills
HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los Balcones, responded to this review

Dear Nat . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again....

Albuquerque, New Mexico
Reviewed 2 July 2015

Super cute, great breakfast, right in the downtown old part of Cuenca. This hotel is moderately priced, and although located in an old colonial style building, it has been nicely renovated. Perfectly clean. After a long day of travel, it was a welcome relief to find such a comfortable place to stay. Bonus -- the homemade chocolates were divine!!

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Helpful?
Thank mars5555
HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los Balcones, responded to this review

Dear Guest. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador

Waltham, Massachusetts
Reviewed 1 July 2015

After a less-than-ideal experience with our first hotel in Cuenca, we ended up at Hotel Los Balcones and we couldn't have been happier. The entire hotel, as you may have guessed, is rooms with balconies. There are probably 12 total and we were on the upper floor. Our room was clean and comfortable, and there was WiFi. All of the...

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Helpful?
Thank Eric M
HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los Balcones, responded to this review

Dear Eric . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador

Dallas, Texas
Reviewed 1 July 2015 via mobile

Hotel Los Balcones provided one of the warmest welcomes I've ever had. The staff is absolutely superb and have the best interest of the guest at heart. The beds (I stayed in two different rooms) were very comfortable and a treat after walking the accommodating streets of Cuenca all day. When I return, I no doubt will be checking in...

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Helpful?
Thank PapaRomeo21
HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los Balcones, responded to this review

Dear Guest. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador

London, United Kingdom
Reviewed 28 June 2015

Manager suggested a taxi ride up the mountain pass. Hostess arranged with driver who couldn't believe that it would be cold up there. We enjoyed the ride and hiking on top of the world in rain and wind but still a fun trip around the lake. Market was interesting and churches were very nice. Hotel was very cool with room...

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Helpful?
Thank DeFrost42
HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los Balcones, responded to this review

Dear Guest . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again....

Springfield, Missouri
Reviewed 27 June 2015

We stayed here based on a recommendation, and we were not disappointed. The service was amazing they went above and beyond to make us feel like special guests and ensured that we didn't lack anything while we were in Cuenca. The rooms were very well appointed and comfortable. The charm of the property is only enhanced by its history. The...

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Helpful?
Thank David M
HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los Balcones, responded to this review

Dear David . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador

Phuket, Thailand
Reviewed 4 June 2015

Welcoming from the moment you step in. Beautifully decorated, terrific rooms, great food, super gracious English speaking staff. Don't be surprised to find yourself writing a TripAdvisor review after staying here.

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Helpful?
Thank onetwor
HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los Balcones, responded to this review
Google Translation

Estimado Steve . Gracias por enviarnos su opinión y por hacernos saber que apreció la atención del personal en todo...

Sacramento, California
Reviewed 28 May 2015

I was traveling alone in Ceunca for a couple of days (I'm a 30 y/o woman) and have a conversational grasp of Spanish. The hotel was super charming and my room was clean and comfortable. The front desk representatives were very friendly and helpful and spoke English (but humored me by speaking in Spanish to help me practice!). I felt...

Review collected in partnership with this hotel
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Helpful?
Thank LizFreeman
HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los Balcones, responded to this review

dear Liz In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador

Reviewed 13 May 2015 via mobile

Beautiful ambience. Nice rooms. Tastefully decorated. Roof top breakfast room. Amazing corn fritters , Mora n papaya juice for breakfast. Well presented food for dinner and tasty too. Staff are very friendly. The owner is hands on with things.

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Helpful?
Thank Sejal S
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Sejal. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best...

belbo
Reviewed 2 May 2015

Great service. Room was beautiful, clean, large and comfortable bed. Came with a wonderful breakfast with great coffee on the rooftop. Perfect location, close to everything. The highlight were the staff. Their friendliness and service was a pleasure. We had them drive us to Guayaquil via Parque Nacional Cajas and the scenery was incredible and we enjoyed our time with...

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Helpful?
Thank belbo
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Tom . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Los Balcones Hotel is located in the center of Cuenca, to 10 minutes of Mariscal Lamar Airport.Our rooms are designed with fine details, each different and equipped with the requerments os a first-class hotel in a unique colonial setting.Sole Mio works in the central courtyard of the Hotel Boutique Los Balcones, which highlights the magnificent decor and atmosphere. The restaurant combines traditional Ecuadorian culinary trends with finest Italian cuisine, thus providing unique flavors. With ingredients imported and region, always emphasizing the sublime in our menu to the taste of our customers... ... more   less 

Additional Information about Hotel Los Balcones

Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: ₹ 4,429 - ₹ 5,406 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
Number of rooms: 16
Reservation Options:
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Hotel Style:
#1 Green Hotel in Cuenca
#3 Romantic Hotel in Cuenca
#4 Business Hotel in Cuenca
#4 Family Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Los Balcones staff and other travellers.
3 questions
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Questions? Get answers from Hotel Los Balcones staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We selected a room with a balcony. That put us street-side, a bit noisier but a very nice room.”
 of 5 bubbles JZP_11, 25 Mar 2017 | Read review
“Room off of street”
 of 5 bubbles ChulaJAR, 8 Mar 2017 | Read review
“I had room #4. Double windows and large wooden shutters kept out any street noise. I think all the rooms are the same that way.”
 of 5 bubbles 334nancied, 23 Feb 2017 | Read review
“Try for a room away from the street”
 of 5 bubbles Magsnmike, 1 Feb 2017 | Read review
“Try to choose a room with a balcony in the upper floors. The view is truly amazing.”
  • Morning view from the room
  • View of the sunset from the balcony.
 of 5 bubbles GabbiSanReq, 16 Jan 2017 | Read review
5 of 5