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Hotel San Juan

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#25 of 60 Hotels in Cuenca
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel San Juan
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91 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Houston, Texas
Reviewed 2 November 2012

We stayed here one night, and really enjoyed it. It is a lovely, charming, very clean hotel in a good location. Breakfast was good. We would stay here again, should we return to Cuenca. Be aware that there is no elevator.

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Helpful?
Thank TXTraveler812
SanJuanHotels, Director de Recepción at Hotel San Juan, responded to this review
Google Translation

Estimado huésped agradecemos su maravilloso comentario. Esto nos anima y nos consolida en nuestro objetivo de amabilidad y calidad, para...

Peachtree City, Georgia, United States
Reviewed 23 September 2012

The completely renovated Hotel is on of the best places we have stayed. (We have traveled to every continent of the world for the past 35 years) We have stayed in superior five start hotels; what makes the San Juan uniques is that for $75 (Europenan Plan) you get a 21st century room in a 250 year Colonial Home complete...

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Thank Jorge R
SanJuanHotels, Director de Recepción at Hotel San Juan, responded to this review
Google Translation

Estimado huésped gracias por brindarnos un momento de su tiempo de compartir este comentario con toda la comunidad de viajeros....

Dallas, Texas
Reviewed 12 September 2012

I love Hotel San Juan! It is convenient, clean and quiet. Its a restored private home and the interior is absolutely gorgeous! ( I have been to San Juan several times.) I alternate between Cuenca and the United States as my residences and San Juan is always a great first stop! If you need something, Bryan Vidal at the front...

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2Thank GKester3
SanJuanHotels, Director de Recepción at Hotel San Juan, responded to this review
Google Translation

Estimado huésped le agradecemos profundamente por considerar a San Juan Hotel como su casa en Cuenca para nosotros es un...

Florence, Italy
Reviewed 29 August 2012

We had the worst night ever , really bad room, tha carpet it's dirty, staff it's really impolite specially Maria Augusta. The restaurant it's terrible just a couple of sandwiches and no hot food. The price seem good but when you are there you will regret

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2Thank Pepe V
SanJuanHotels, Director Comercial at Hotel San Juan, responded to this review

Dear Pepe V, We are very disappointed that your stay with us last May 2012 was not up to your expectations. At San Juan Hotel we aim to provide the highest level of service and I want to express my sincere apologies for the negative impression you took home with you. We take our guest comments very seriously, and we...

Normal, Illinois
Reviewed 26 July 2012

We have been on the road since the middle of the month and we have stayed in many hotels, but this one is the best! We are here for the wedding of dear friends and we are so pleased that they have selected this hotel for the wedding party. Service is great. Brian, in particular, at the front desk is...

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2Thank MTM61
Quito, Ecuador
Reviewed 19 June 2012

Incredible, truly grand hotel! This place would satisfy the most discriminating traveler’s standards. Everything about it was perfect. Our suite was spectacular. We only paid $90 a night. The caliber of refinement and service is something you will find only at the world’s finest grand hotels. International cuisine is offered at the center court dining area a more private dining...

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2Thank Robert M
San Jose, California
Reviewed 3 June 2012

I spent 10 days in Cuenca, went there for a workshop at the Universidad del Azuay. The hotel had been chosen by the workshop coordinator, and it was just perfect. The hotel decor is stunning (see pics), and interestingly the restaurant is the first thing you see as you walk past the entrance. It is a good thing, because it...

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1Thank uimike
Bethesda, MD
Reviewed 24 April 2012

This is a relatively new hotel made to look old. It is in a great location near the blue-domed New Cathedral and within walking distance to San Francisco market. Hotel has small restaurant with bar and a open courtyard with fireplace to enjoy a cocktail.

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1Thank Herbh-Bethesda-MD
Atlanta, GA
Reviewed 12 April 2012

We discovered the San Juan by just walking around Cuenca after arriving in town. Out of about 5 places we looked at it was one of the nicest and they gave us the best price ($90/night for four persons in three beds, versus quotes of $100-150 everywhere else). We loved the place! Service was excellent - everyone was very attentive...

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2Thank Cafemaster
Madrid
Reviewed 9 March 2012

We moved here from the top rated hotel in central Cuenca. We had one of the suites at the back, excellent value for the money. The service was amazing. Everyone went the extra mile to be helpful. I'd certainly stay here again.

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2Thank MustiMadrid

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
San Juan Hotel is conveniently located, only 7 minutes from the Airport in the historic town of Cuenca. It is a large historic home converted to a luxury Hotel with a charming environment offering the pleasure of resting in old colonial style. ... more   less 

Additional Information about Hotel San Juan

Address: Calle General Torres 9-59 y Gran Colombia, Cuenca, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: ₹ 6,012 - ₹ 8,920 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel San Juan 3.5*
Number of rooms: 25
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Hotel Style:
#7 Business Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel San Juan staff and other travellers.
3 questions
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6 months ago
Guayaquil, Guayas, Ecuador
over a year ago

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Questions? Get answers from Hotel San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a back room looking at the courtyard for a quieter experience.”
DepK, 5 Mar 2017 | Read review
“Get a room on the back courtyard, near the garden and fountains.”
JennyC282, 27 Aug 2016 | Read review
“rooms tho the back will be quieter and perhaps cooler.”
paulmG7896EV, 23 May 2016 | Read review
“Overlooking or fronting the garden. #205 is next to housekeeping closet and started at 7:30 am.”
BillsGreatAdventure, 18 Feb 2016 | Read review
“ask for a room in the back overlooking the garden. No elevator, but it's only 3 floors.”
Mikewega, 7 Jul 2015 | Read review
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