we arrived late and our room was held and available. breakfast was wonderful and available early to allow us to eat prior to checking out. the restaurant in the penthouse was outstanding. great customer service!
The lobby and rooms were modern and lovely. Gorgeous fresh flowers. The staff helped us arrange transportation and they were all very accommodating and helpful. The location was across from a nice park.
We have stayed in this hotel three times and always found the staff very attentive. The breakfast buffet has many choices and we found the Neu Bistro in the evening presented attractive meals. We had three different rooms/suites in the January/February time frame and all were…
We were a family group of 5 with thee rooms. Everyone marvelled at the décor in the rooms and the helpfulness of the staff. The location was near the large public park where you could get busses and there were many restaurants nearby.
excellent stay. staff was very helpful answered all of our questions and responded to all of our requests. we would highly recommend this hotel. the location and proximity to restaurants and carolina park was perfect for us.
"If you get a front hotel room it could be noisy if celebrations are going on"
"We're heavy sleepers and our room faced the main street and we weren't bothered."
"Corner room on floors 7-9. There is a rooftop bar which may get noisy on weekends if you are up high."
"The windows are floor to ceiling but not double pane. Some car alarms early evening and general traffic."
"Avoid rooms on floor 12, unless you like disco in your room."