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Hotel Sierra Madre

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154 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Helsinki, Finland
Reviewed 17 October 2015

I stayed in Sierra Madre for 5 days before my diving trip to the Galapagos islands, and returning after the trip was like coming back home. All the staff was very friendly and helpful, giving great advice to a first time visitor in Quito. Especially the double room I shared with my friend was very nice: the large balcony offered...

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Helpful?
Thank Ari L
lorenanaranjo123, Director de Relaciones Públicas at Hotel Sierra Madre, responded to this review

Dear guest, Thank you for your comments, we hope you can visit us again. Best regards, Hotel Sierra Madre

Reviewed 15 October 2015

Front office staff were outstanding and so accommodating and empathetic when I arrived early and clearly exhausted. It would have been good to have some written info in the room about hotel facilities (eg restaurant, and its opening hours) and nearby attractions. The ensuite was very cramped, but a small inconvenience for staying in a character-filled hotel.

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Helpful?
Thank Sue B
lorenanaranjo123, Director de Relaciones Públicas at Hotel Sierra Madre, responded to this review

Dear Guest, THank you for your comments we are glad you had a great time at Hotel Sierra Madre, we hope you visit us again, remember this is your home in Quito. Best regards, Hotel Sierra Madre

Gatineau, Canada
Reviewed 12 October 2015

My husband and I first stayed at the Hotel Sierra Madre in 2006 for almost 3 weeks and did not hesitate to go back in September 2015 while in Quito. The staff are very nice, helpful and speak good English (and some French). The cleaning and cooking staff also very nice. At our request, the Hotel organized an airport pick-up...

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Helpful?
Thank Darquise_et_Marcel
lorenanaranjo123, Director de Relaciones Públicas at Hotel Sierra Madre, responded to this review

Dear Guest, Thank you for your comments, we are really glad you have visited us again and we hope you will come back soon. Hotel Sierra Madre is your Home in Quito, so please let us know if you are coming back and we can have room ready for you. Best regards, Hotel Sierra Madre

Reviewed 18 September 2015

Nice hidden hotel in Quito. Was booked there through a traveling tour, so i can't rate the price. It is easy to miss since it is hidden behind a wall. But this wall is nice for security. You have to buzz into the complex which makes sure no riff raff gets in (not that there is much in Quito, but...

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Helpful?
Thank Caecity
lorenanaranjo123, Director de Relaciones Públicas at Hotel Sierra Madre, responded to this review

Dear guest, Thank you for contact us, it has been really nice to have you at Hotel Sierra Madre. We hope you can visit us in a short time. Best regards, Hotel Sierra Madre

Vienna, Austria
Reviewed 15 September 2015

- Very nice and helpful staff, luggage storage available for returning customers - Location a bit off the center of Mariscal, but convenient for bus rides to the center - WLAN available at reception, did not work in my room - the room was ok and quite spacious, some renovation would be good

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Helpful?
Thank B S
lorenanaranjo123, Director de Relaciones Públicas at Hotel Sierra Madre, responded to this review

Dear guest, Thank you for staying with us, it was our pleasure to have you at our hotel. Best regards, Hotel Sierra Madre

Sydney, Australia
Reviewed 3 September 2015

My wife and I stayed here for one night before catching a flight to the Galapagos. The hotel had been selected by our tour company so we had not researched and selected it ourselves. We saw two rooms. The initial room was tiny and dingy and we asked to be moved to another room which they did quite willingly. The...

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Helpful?
Thank Ermil-Thea
lorenanaranjo123, Director de Relaciones Públicas at Hotel Sierra Madre, responded to this review

Dear guest, Thank you for your comments they are really important for us. Best regards, Hotel Sierra Madre

Townsville, Australia
Reviewed 21 July 2015 via mobile

In reviewing this hotel, it should be noted that we were put here when the hotel we had booked had double booked. So when we arrived, we were put into Room 1. Other reviewers have made mention of how good Room 12 was, so maybe Room 1 is a last resort room, but for the price that is quoted for...

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Helpful?
Thank Peter T
lorenanaranjo123, Director de Relaciones Públicas at Hotel Sierra Madre, responded to this review

Dear Peter, Thank you for your comments, they have been of great help for us. Best regards, Hotel Sierra Madre

Charleston
Reviewed 30 June 2015 via mobile

Very nice, simple quaint and clean. The hotel has very friendly staff. I was here in June and the weather was comfortable so air conditioning was not needed. The restaurant is very good and the staff was friendly and helpful. They made coffee early for us. I would stay here again.

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Helpful?
Thank BethCrawford
lorenanaranjo123, Director de Relaciones Públicas at Hotel Sierra Madre, responded to this review

Dear Beth, Thank you for your comments. We have really appreciated that your group stayed with us and that your stay was worth it. We hope you come back soon to Quito, we will be really glad to have you with us again. Best regards, Hotel Sierra Madre

Randers, Denmark
Reviewed 12 June 2015

We stayed 4 nights in Sierra Madre and liked it. The staff were extremly friendly. The hotel is fairly close to the main tourist sights in Quito and to a big supermarket. They had an okay breakfast buffet, and the rooms are fairly priced compared to what you get. The only downside was the size of the rooms and it...

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Helpful?
Thank Anders G
lorenanaranjo123, Director de Relaciones Públicas at Hotel Sierra Madre, responded to this review

Dear Guest, Thank you for staying with us and for your comments. We are glad you had a great time with us. Best regards, Hotel Sierra Madre

Washington DC, District of Columbia
Reviewed 19 May 2015

this hotel is in a old and charming building. the staff are super friendly. Daniela quickly returned my email request for a room reservation, which was a very good sign. they have an electronic gate at the street with a camera to buzz you in. we stayed four nights and would definitely come back if we could get the same...

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Helpful?
Thank ramonwdc
lorenanaranjo123, Director de Relaciones Públicas at Hotel Sierra Madre, responded to this review

Dear guest, Thank you for your comments we really apreciate that you have stay with us and that you are considering in coming we hope you do so and for sure you will be in room 12! Best regards, Hotel Sierra Madre

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service

Additional Information about Hotel Sierra Madre

Address: Veintimilla e9-33 y Luis Tamayo, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: ₹ 3,977 - ₹ 5,867 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sierra Madre 3*
Number of rooms: 21
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Also Known As:
Sierra Madre Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sierra Madre staff and other travellers.
4 questions
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Chapel Hill, North Carolina
over a year ago
Chapel Hill, North Carolina

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Questions? Get answers from Hotel Sierra Madre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the street are a bit noisy but at night it's still OK”
 of 5 bubbles ginir0ver, 7 Nov 2016 | Read review
“No comment”
 of 5 bubbles margbla, 2 Jun 2016 | Read review
“3rd floor rooms have balconies. Rooms have safety boxes. No elevators.”
 of 5 bubbles Darquise_et_Marcel, 12 Oct 2015 | Read review
“no elevator that i know of, so if limited mobility, ask for first floor room”
 of 5 bubbles Caecity, 17 Sep 2015 | Read review
“balcony on room 12 is nice”
  • balcony with french doors , a table and two chairs
 of 5 bubbles ramonwdc, 18 May 2015 | Read review
5 of 5