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Hotel Dann Carlton Quito

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Hotel Dann Carlton Quito
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481 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Dann Carlton Quito
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Showing 224: English reviews
Old Saybrook, Connecticut
Reviewed 2 October 2016 via mobile

Very clean. Staff very accommodating. Room service always on point. Loved the little pastry shop in the lobby, worth giving it a try. Located in the heart of Quito. Would recommend this hotel to anyone..

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Helpful?
Thank carissa843
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest: We´re very glad you enjoyed the Dann Carlton Hotel in Quito, thank you for sharing your experiences and submit your opinion about the service and convenient location of our Hotel, we hope to welcome you in a near future. Cordially,

Reviewed 28 September 2016

The rooms are very nice, but the wifi did not work most of the time we were there. The front desk only told us they knew the internet was not working and did not know how long it would be down. For the buffet breakfast it was mostly not food you would imagine for breakfast, it felt like they were...

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Helpful?
Thank Stevie K
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest: We´re disappointed to know that you did not enjoyed your stay because you experienced troubles wit wifi during a a time during your stay, we´re very sorry that happen, I´ll make sure this does not repeat again with other guests, about our breakfast I´d like to tell you that every morning we prepare breakfast with fresh and several...

Amsterdam, The Netherlands
Reviewed 24 September 2016

Nice room very Nice breakfast, and friendly Staff! I had a 2 days layover before heading to guayaquil . The bed was good and a very spacious room. Very good gym. Indoor pool. I would have preferred an outdoor pool but you cant have it all. Big mall on walking distance. Relatively safe neighbourhood.

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Helpful?
Thank heidi086
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest; I´d like to thank you for posting your experiences and opinions about the service at the Dann Carlton Hotel during your recent stay, we´re very pleased to know that not only you enjoyed the gym and the rest of the areas but also our food, I hope we have the chance to welcome you again in a near...

Pasadena, California
Reviewed 20 September 2016

We enjoyed our stay at Hotel Dann Carlton. Our room was quiet and the beds were very comfortable. The staff was friendly and helpful and they recommended a tour company for our stay in Quito before going to the Galapagos. The food in the downstairs restaurants was very good too.

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Helpful?
Thank H M
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest: It´s very pleasant to read your opinion about the time you stayed at the Dann Carlton Hotel in Quito, we´re glad we meet your expectations not only in the service but also with the Gastronomy at our restaurantes, we hope to have another opportunity to welcome you in a near future. Cordially,

Sydney, Australia
Reviewed 2 September 2016 via mobile

We were very pleasantly surprised with this hotel. It is beautifully decorated, without being extravagant and the rooms are spacious and clean. There is a lovely little cafe in the lobby that serves great food and a fully equipped gym. Above all, the staff were brilliant and extremely helpful in everything that we asked. We loved our stay here and...

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Helpful?
Thank Lukeharps
Management response:

Dear guest: We feel very commited with your words, thank you for sharing your experiences while staying at the Dann Carlton Hotel in your recent visit to Quito, we´re glad the Gym fulfilled your expectations as well as our "Europa Cafe", but when you mention the hotel staff and the good service you received, that is the best compliment and...

Katy, Texas
Reviewed 20 August 2016

We had a very brief stay here on our way into Ecuador and knew we were coming back for two nights at the end of our trip. Knowing that was definitely an exciting prospect and we were all so excited to come back! The rooms were HUGE and clean (bathrooms were too), the hotel is beautiful, there is an excellent...

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Helpful?
Thank Marci F
Management response:

Dear gust: It is very heartwarming to read your words about your opinion and experiences during your last visit to Dann Carlton Hotel in Quito, it give us a thousand reasons to continue in our task to provide only an excelente service to all our fellow guests. We´re glad to know you enjoyed our Buffet breakfast, the Gym area and...

Austria
Reviewed 22 July 2016

The hotel is of high standard and with a good service and helpful personnel. The rooms are spacious and clean. They have a pick up service from and to the airport. The breakfast is excellent but it is not included in the price of the room. Even if you take the breakfast (around 15$) then you have to pay extra...

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Helpful?
Thank Mario44globetrotter
Management response:

Dear guest: First of all, thank you very much for sharing your opinions and personal experiences at the Dann Carlton Hotel in Quito during your last stay, for my team and I is very important to get the guests feedback in order to continue improving our service, we´re glad you tried our restaurants and the Europa Coffee shop, we hope...

Reviewed 12 July 2016

What a great hotel. I arrived in Quito after midnight and after having had terrible food on my American Airlines flight to the city. You cannot imagine how happy I was to learn that the hotel had 24 hour room service, and the full menu was available. I of course ordered a proper dinner. The hotel itself is traditional in...

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Helpful?
Thank Teaisbetter
Management response:

Dear guest: First, a special thank you for taking the time to post your opinions and experiences during your last stay at the Dann Carlton Hotel, we´re glad to know that our 24 hours room service was there for you, that´s good news for us, we´re also satisfied that you liked the bed and hopefully you enjoyed the breakfast next...

Harrisburg, PA
Reviewed 6 July 2016 via mobile

Great hotel. Great customer service. Only down point was the expense in the restaurant. My wife and I ate mostly in community places. Easy access by taxi to many places. Rooms are fantastic. Definitely recommend staying here if visiting Quito.

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Helpful?
Thank bsotlb
Management response:

Dear guest: Thank you for sharing your experience and opinions about the service at the Dann Carlton Hotel, we´re glad to know that we met the expectations of your wife and you!, thank you also for recommending us to other people, this gesture has a special meaning to us. I hope we have the opportunity to welcome you again in...

Sheffield, United Kingdom
Reviewed 23 June 2016

When we arrived we arranged a taxi to visit the cable car and found the hotel staff helpful with this. They told us the price of the taxi in advance and the bell boy took us out to the taxi. We were very tired that evening, after the long flight, and time difference from the UK, so ordered room service....

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Helpful?
Thank Kath00000007
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest: It is a pleasure to know directly from you that our service at the Dann Carlton Hotel in Quito met your expectations, your words encourage us to continue providing only the best service to all our guests, we highly appreciate you took some time to post your opinions and experiences, I hope we get a new opportunity in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is located in the best area of the city, is surrounded by modern buildings, close to offices and companies such as Bayer, Petroecuador, Petroamazonas, Avianca, etc. Within walking distance of the most important Park in the city, "Parque La Carolina", ideal for walking and exercising, its location allows quick access to the route closest to the international airport, which is 30-45 minutes out of town, the Hotel has two towers of rooms and Suites consists of 210 rooms and suites, with King or Queen beds, a Dann Carlton Suite with all amenities, wi-fi free of charge in all rooms and public areas, restaurant offering a wide variety of delicious national and international dishes, a Cafeteria serving breakfast and lunch buffet daily, Room Service, a European style coffee with delicacies in pastry, bakery, coffee, etc. A full gym with a heated swimming pool with retractable roof, hot tub, wet areas for men and women, Squash Court, the hotel also offers 12 comfortable and versatile meeting rooms/ballroom for social events and business meetings, with all the audio and video support and infrastructure, the staff always offers a friendly and professional kind service to all guests and clients. ... more   less 

Additional Information about Hotel Dann Carlton Quito

Address: Av. Republica de El Salvador N34-377 e Irlanda, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: ₹ 8,123 - ₹ 12,356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Dann Carlton Quito 4*
Number of rooms: 210
Reservation Options:
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Hotel Style:
#11 Luxury Hotel in Quito
#11 Business Hotel in Quito
#26 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dann Carlton Quito staff and other travellers.
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Questions? Get answers from Hotel Dann Carlton Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms located at the street side can sometimes be a little noisy, but mostly so because of car alarms going off. Not their fault really.”
 of 5 bubbles 634pm, 6 Jan 2017 | Read review
“Less street noise for rooms facing west (Luxemburgo)”
 of 5 bubbles ccpund, 16 May 2016 | Read review
“Ask for a room on the 6th floor or higher; the street noise is not bad, but almost non-existent he higher up you go”
 of 5 bubbles apadenska, 7 Feb 2016 | Read review
“Ask for a room on an upper floor.”
 of 5 bubbles Notrac, 30 Nov 2015 | Read review
“ask for a renovated room”
 of 5 bubbles Epoque01, 18 Nov 2015 | Read review
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