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Sheraton Quito

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Traveller (228)
Room & Suite (71)
Dining (13)
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Overview
  • Excellent70%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(20 reviews)
“four points”(9 reviews)
“soccer stadium”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,277)
There are newer reviews for Sheraton Quito
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492 results
Traveller rating
321
136
22
8
5
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LanguageEnglish
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321
136
22
8
5
Show reviews that mention
All reviewsthe club loungefour pointssoccer stadiummajor shoppinglarge mallbusiness districtroom service isquicentro mallchoose this hotelexcellent hotelbreakfast buffetbusiness tripthe hotel is cleanexcellent stayrooms are comfortableupgraded to a suitefitness center
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11 - 15 of 492 reviews
Reviewed 27 April 2018

I enjoy staying at this Sheraton. Employees are very attentive and do their best to make my stay as relaxing and productive as possible. I really enjoy their food with many healthy options, and the gym has everything I need to keep up with my...More

Review collected in partnership with this hotel
2  Thank Antonio M
Response from sheUIO, Manager at Sheraton QuitoResponded 4 May 2018

Dear Antonio M, Thank for writing this amazing review about our hotel. It's great to read that you had a fantastic experience and that you felt the warmth of our service and enjoyed everything our hotel has to offer. We certainly hope to see you...More

Reviewed 22 April 2018

absolutely excellent and comforting experience. This was the end of our vacation to Peru and Ecuador. No better hotel to end the vacation. Supreme. I am a platinum member and they treated me like a royalty.More

Review collected in partnership with this hotel
Thank mathavale
Response from sheUIO, Manager at Sheraton QuitoResponded 26 April 2018

Dear mathavale, Thank you for being a platinum member, for your review and for letting us know that you had a good stay and that you enjoyed everything Sheraton Quito has to offer. For our team is very important to know that we met your...More

Reviewed 22 March 2018 via mobile

The beds were great! Hotel staff were very helpful in arranging cabs etc. Food was very good. Overall a great choice in a good part of town. You can easily walk around the neighborhood or to a nice shopping center. You will need a cab...More

Thank anm1126
Response from sheUIO, Manager at Sheraton QuitoResponded 23 March 2018

Dear anm1126, Thank you for your review and for letting us know that you had a good stay and that you enjoyed everything Sheraton Quito has to offer. For our team is very important to know that we met your expectations and that you recommend...More

Reviewed 19 March 2018

Great location, very centric to shopping restaurants, all personnel with AMAZING PROFESSIONALISM, and EXTREMELY POLITE!!! I cannot say enough from each employee and their kindness and service toward its customers. I felt literally at homeMore

Review collected in partnership with this hotel
Thank Vero L
Response from sheUIO, Manager at Sheraton QuitoResponded 4 April 2018

Dear Vero L, Thank for writing this amazing review about our hotel. It's great to read that you had a fantastic experience and that you felt the warmth of our service and enjoyed everything our hotel has to offer. We assure you that we will...More

A TripAdvisor Member
1
Reviewed 18 March 2018

I don't often write reviews but I was on the last day of a vacation and the staff made it end wonderful. They were super attentive and were very flexible with me as I had a night flight. They were easy going and used common...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from sheUIO, Manager at Sheraton QuitoResponded 23 March 2018

Dear TripAdvisor Member, Thank you for your great feedback regarding your latest experience with us and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. We assure you that we will be commending our employees for their...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$ 157 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Quito
#4 Luxury Hotel in Quito
#10 Family Hotel in Quito
#12 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 157 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Quito
#4 Luxury Hotel in Quito
#10 Family Hotel in Quito
#12 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (228)
Room & Suite (71)
Dining (13)
Questions & Answers
Ask a question
PickyAboutHotels
10 February 2018|
Answer
Response from mariaeL3157AL | Reviewed this property |
Shuttle to/from airport are available
0
Votes
connie j
19 April 2017|
AnswerShow all 4 answers
Response from sheUIO | Property representative |
Dear connie j, Quality Assurance Manager We have transportation to the airport with a fee. If you wish to coordinate it you can contact us anytime o request it at your arrival. Best regards, Carolina Vera B.
0
Votes
mkeklund12
7 April 2017|
AnswerShow all 4 answers
Response from sheUIO | Property representative |
Dear mkeklund12, The main stop is about one block away from the hotel. Have a nice day! Carolina Vera Quality Assurance Manager
0
Votes
Room Tips
"Views weren't on the top of our list. Not having one was no problem"
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"Blackout blinds in the rooms"
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"Not really a family type hotel. Ideal for business travellers"
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"On the 10th floor there is breakfast and then food, beer and wine available just about all day, plus a living..."
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