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Hilton Colon Quito

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#17 of 112 Hotels in Quito
Certificate of Excellence
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Hilton Colon Quito
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1,182 Reviews from our TripAdvisor Community

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Showing 844: English reviews
Flackwell Heath, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

The organisation at check in was smooth and bags were taken to the room. Room very clean with a comfortable bed and bath with shower. Nice to have a soak after a day of sightseeing. Food was tasty. Local restaurants were quirky with great food.

Helpful?
Thank Dorothy C
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Dorothy Thank you for the time taken to write your review. We are happy to know that both service and rooms have been to your liking, and thanks to our staff efforts you have enjoyed a pleasant stay during your visit to our city, which has beautiful places to visit, great food to taste and a lot of activities... More 

Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 6 days ago NEW

BE AWARE OF THIS HOTEL, DONT JEOPARDIZE YOUR BUSINESS OR YOUR VACATION!!! Hilton Colón Quito has the most dishonest staff that I have encountered amount hundreds of hotels that I have stayed around the world. Hilton should be careful with its brand and to whom they allow to your their brand name, the Hilton Brand. We are going to escalate... More 

Helpful?
1 Thank Deods
1 review
Reviewed 6 days ago NEW

Everything was just fine, from check-in to check-out. All our concerns were taken care of . We enjoyed the clean rooms and the amenities provided. The hotel restaurants were very nice with a compliment of fine food. The concierge and bell hop were very accommodating for us

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank V7402AGkarenp
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Valued Guest Thank you so much for your kind review, we love to read we have met your expectations during your stay with us, is also a pleasure to know that you have enjoyed a comfortable stay at Hilton Colon Quito, where our staff is always willing to meet your expectations. Again, thank you so much for your review;... More 

Level Contributor
5 reviews
Reviewed 1 week ago via mobile

Decent location with a nice lobby and fairly attentive staff. They meet my minimum expectations for a Hilton in that they have nice beds and clean bathrooms. They upgraded me (gold member) without me having to ask which is a plus. It certainly isn't one of the nicer Hiltons I have stayed in but did the trick.

Helpful?
Thank Chris G
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Guest Thank you for the time taken to write your review. We are glad you have enjoyed a pleasant stay at our hotel during your last visit to Quito; is also a huge pleasure to know that thanks to our staff efforts, you felt appreciated, this really motivate us to keep working every day in order to meet the... More 

Vernon, New Jersey
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

We were very happy with our stay in December at the Hilton Colon in Quito. Everyone was so friendly and went out of their way for us. We enjoyed our breakfast at the hotel restaurant with the exception of the milk that tasted a little strange. The accommodations were very comfortable for the three of us and we had a... More 

Helpful?
Thank Denise S
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Valued Guest We would like to thank you for your nice review. We love to read you have enjoyed the panoramic view of the city and mountains in our rooms, is also a pleasure to know you could enjoy the variety of Ecuadorian specialties of our breakfast buffet. Again, thank you so much for your review; we look forward... More 

Guayaquil, Ecuador
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 weeks ago

We had a great stay. Stayed with my family of 4 and we were very comfortable. Buffet breakfast was great, as well as the staff that was very helpful. I will definitively stay again at this property when in Quito.

Helpful?
Thank carlosnoboa
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Guest We would like to thank you for your kind review. We are so happy to read you and your family have enjoyed a nice experience in our hotel during your trip to Quito, is also a pleasure to know our rooms and breakfast have been to your liking. Thank you for choosing to stay with us, hope to... More 

New York City, United States
1 review
Reviewed 3 weeks ago

One of us was ill. The concierge desk found us a doctor and sent a staff member to interpret. The doctor was good and David, our interpreter was invaluable in making sure the doctor understood the problem. He also ordered the medications and delivered them to our room. He saved this part of our vacation.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ann N. D
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Valued Guest We would like to thank you for your kind review. We are so happy to read you have enjoyed a nice experience in our hotel during your trip to Quito, is also a huge pleasure to know you found our staff to be friendly and helpful; we have taken note of your nice comment about one of... More 

St. Louis, MO
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

The hotel is located downtown near the old city. The lobby is nice, with a modern decor and appointments. The room was clean and of a reasonable size. The beds were comfortable with feather pillows. The fitness area and pool were difficult to find, but enjoyable once we found them. The staff was friendly and helpful. The breakfast buffet was... More 

Helpful?
Thank dfbradonc
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Valued Guest On behalf of Hilton Colon Quito we want to thank you for your kind review. We are delighted to read you have enjoyed a comfortable stay with us, taking advantage of our hotel´s facilities such as 5 different restaurants, fitness center, wellness spa, and executive floor. Is also a huge pleasure to know that thanks to our... More 

Ottawa
Level Contributor
203 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 3 weeks ago via mobile

Hotel is well located in middle of city. We stayed for 2 nights with a large group of 16. Upper floor gave us a great view. Room was spacious and clean. Great to have breakfast included on the 17th floor. also used it for evening drinks and snap. Will. Be coming back in a week.

Helpful?
Thank lid_9
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Valued Guest On behalf of Hilton Colon Quito we want to thank you for your kind review, we are glad to read you have enjoyed a wonderful experience at our hotel during your visit to Quito; it makes us very happy to know you could enjoy all the benefits from our club floor with complimentary breakfast and refreshment. Thank... More 

Panama City, Panama
Level Contributor
76 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 weeks ago via mobile

This is a nice business hotel. However, it is definitely not a place for families looking for a fun, warm hotel. I am a Hilton VIP and was shuffled into a basic room with no explanation. The food is mediocre at best and the restaurant options are limited. For the record, this is my second stay in 18 months and... More 

Helpful?
Thank AirDumas
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Valued Guest We appreciate your review about your recent stay at our hotel. We are very sorry to read your experience at Hilton Colon Quito has not met your expectations and we truly apologize for all the inconveniences you have faced during your last stay with us. Our main goal is to satisfy our guest needs and this review... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Strategically located in Quito, the capital of Ecuador, the Hilton Colon is only 15 minutes away from Mariscal Sucre International Airport, and is surrounded by cultural, tourist, commercial and financial centers. Our excellent location is only minutes away from the old Colonial ... more   less 

Additional Information about Hilton Colon Quito

Address: Avenida Amazonas N19-14 y Patria | Amazonas Av. N19-14 and Patria street, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: ₹ 9,302 - ₹ 17,783 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Colon Quito 4.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Hilton Colon Quito Hotel Quito
Hilton Hotel Quito
Hilton Quito
Hotel Style:
#6 Spa Hotel in Quito
#9 Family Hotel in Quito
#9 Luxury Hotel in Quito
#10 Business Hotel in Quito
#16 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Colon Quito staff and other travellers.
12 questions
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over a year ago
Saint Louis, Missouri
Toronto, Canada
Torrance, California
4 months ago
antigua guatemala

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Questions? Get answers from Hilton Colon Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces El Panecillo.”
 of 5 bubbles 183DeniseS, 9 Nov 2016 | Read review
“High floors to avoid street noises”
 of 5 bubbles carlosnoboa, 9 Nov 2016 | Read review
“Choose high floors that offer a view of the city”
 of 5 bubbles Jast64, 23 Oct 2016 | Read review
“Beware of street noise!”
 of 5 bubbles SeriousBiz, 9 Oct 2016 | Read review
“We were on a higher floor which was quiet”
 of 5 bubbles 46suzannel, 28 Sep 2016 | Read review
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