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Swissotel Quito

Traveller (275)
Room & Suite (344)
Dining (111)
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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  • Excellent57%
  • Very good30%
  • Average7%
  • Poor3%
  • Terrible3%
Certificate of Excellence
Swissotel Quito is a luxury hotel conveniently located in the commercial and residential area of Quito. The hotel is within easy access to the Old Town and to the airport. Known as the kindest hotel of Latin America, Swissotel Quito is recognised for the finest service in the city. Four excellent restaurants offer a wide variety of international cuisine. From Mediterranean, Japanese and sumptuous buffets, there is menu to suit every taste at Swissôtel Quito. The hotel’s Amrita Spa is the perfect place for relaxation or lively workout. Facilities include an indoor and outdoor swimming pool, sauna, steam bath, fitness centre, squash, and racquet and tennis courts. Swissotel Quito offers the largest and most modern convention centre in the city.
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Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Business Centre with Internet Access
Wheelchair Access
Free High Speed Internet (WiFi)
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Room features
Non-Smoking Rooms
Family Rooms
Air Conditioning
Good to know
Mountain View
Traveller rating
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  • 335
  • 75
  • 39
  • 31
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  • English
Lima, Peru
Reviewed yesterday
Hotel feels a bit outdated but that is more than compensated by the quality of the staff. Also the room was very ample and comfortable! Finally the location near by the World Trade Center and a row of excellent restaurants is unbeatable.
Review collected in partnership with swissotel.com
Thank Venture18055175520
Joyce Brown
York, United Kingdom
Reviewed 5 days ago
We spent two nights at this lovely hotel before moving on to the Galápagos Islands. Whilst there our luggage was lost at the airport, which was a nightmare to say the least. The staff at this hotel couldn’t do enough for us to make our situation better, this included ringing the airline and travel agent up constantly to try to retrieve our belongings. However the luggage never arrived but this was not because of the staffs magnificent efforts, I have nothing but praise for the concierge and front desk staff. The hotel was great and the breakfast amazing I would have no hesitation in recommending this hotel.
Thank Joyce Brown
Washington DC, District of Columbia
Reviewed 1 week agovia mobile
I travel to Quito for work and stay st Swissotel as per colleagues recommendation. Super friendly and helpful staff, great breakfast buffet, excellent location. Rooms in the second (old) building are a bit dated and cold (may use some air condition). Also there is opportunity to improve windows since even in rooms in the higher floors you can hear the street noise. In general pleasant stay.
Thank LucesRodriguez
Reviewed 1 week agovia mobile
I stayed in this hotel with my family and we were very happy with the accomodation. The buffet was fantastic and the rooms are spacious and clean. The only small remark is that the bed is very hard. Other than that, the service is five star rating. The location is great and safe.
Thank diasdi
San Francisco, California
Reviewed 2 weeks ago
Location: Located in La Floresta neighborhood, the Swissotel Quito is close to nearby shops and restaurants, and within a short taxi drive from Quito’s major sites.

Hotel Design. The hotel is in a modern building in the popular La Floresta neighborhood. The design is up-to-date, but straightforward (not overly trendy, which was fine with use). The hotel staff are efficient, professional, and helpful. Nearly all of the staff members were bilingual in Spanish and English. We stayed in this hotel twice, once at the beginning of our time in Ecuador and, then again, at the end of our trip. At the second visit, our assigned room smelled of cigarette smoke, despite its being a non-smoking room. The front desk handled the room change professionally, and a member of the bell staff moved our luggage to the new room while we were eating dinner.

Room. The rooms were large and comfortable, although I would have liked more easily accessible electrical outlets near the desk. Speaking of the desk, it was open on both sides and there were two chairs, which made it easy for the two of us to share the desk while catching up on email and photo-editing.

The bathroom was a decent size, with two sinks, a large shower, and great water pressure. We were provided with bottled water in the room at least once, if not twice, a day.

Food. The breakfast buffet is terrific, with all sorts of choices. There was an omelet station, three unique fruit juices each day, and dozens of dishes to satisfy everyone’s preferences. We had dinner in the hotel, but it was catered for our group, so I can’t speak to the broader menu. Overall, most people in our enjoyed our dinner selections, although I was not particularly impressed with the flavor.

Overall. Despite its being a formulaic chain hotel, I would recommend the Swissotel in Quito because of its professional staff, comfortable beds, and clean rooms.
Thank RWalker415
Response from Supervisor M, Director de Relaciones con Clientes at Swissotel Quito
Responded 1 week ago
Thank you very much for your comment. We are very pleased to know you have enjoyed your stay with us, we are always improving ourselves to provide a high quality service. Hope we can host you again in a near future!
Questions & Answers
Ask a question
15 July 2016|
AnswerShow all 5 answers
Response from Woodlands21 | Reviewed this property |
Sorry, I cannot. I have a company driver pick me up. Taxis generally around Quito are plentiful, safe and cheap. But, always go with reputable ones.
3 October 2014|
Response from Supervisor M | Property representative |
Dear Guest We do have shuttle service from the airport to the hotel, please you may contact the Swissôtel Quito web page so you can know the options and rates or our reservation email. Kind Regards
Room Tips
"Try to have the room which has a view of cotopaxi volcano"
19 Jun 2018
Read review
"Standard rooms were more than adequate and very well appointed."
12 Jun 2018
Read review
"Room with view on upper floor."
8 Apr 2018
Read review
"621 was quite and comfortable"
6 Feb 2018
Read review
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US$ 120 - US$ 213 (Based on Average Rates for a Standard Room)
swissotel quito hotel quitoswissotel hotel quitoquito swissotel hotel
EcuadorPichincha ProvinceQuito
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