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Swissotel Quito is a luxury hotel conveniently located in the commercial and residential area of Quito. The hotel is within easy access to the Old Town and to the airport. Known as the kindest hotel of Latin America, Swissotel Quito is recognised for the finest service in the city. Four excellent restaurants offer a wide variety of international cuisine. From Mediterranean, Japanese and sumptuous buffets, there is menu to suit every taste at Swissôtel Quito. The hotel’s Amrita Spa is the perfect place for relaxation or lively workout. Facilities include an indoor and outdoor swimming pool, sauna, steam bath, fitness centre, squash, and racquet and tennis courts. Swissotel Quito offers the largest and most modern convention centre in the city.
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Good to know
De Octubre 1820 Ave. & Luis Cordero Street 12 La Floresta Zone, Quito 170150 Ecuador
Hotel feels a bit outdated but that is more than compensated by the quality of the staff. Also the room was very ample and comfortable! Finally the location near by the World Trade Center and a row of excellent restaurants is unbeatable.
We spent two nights at this lovely hotel before moving on to the Galápagos Islands. Whilst there our luggage was lost at the airport, which was a nightmare to say the least. The staff at this hotel couldn’t do enough for us to make our situation better, this included ringing the airline and travel agent up constantly to try to retrieve our belongings. However the luggage never arrived but this was not because of the staffs magnificent efforts, I have nothing but praise for the concierge and front desk staff. The hotel was great and the breakfast amazing I would have no hesitation in recommending this hotel.
I travel to Quito for work and stay st Swissotel as per colleagues recommendation. Super friendly and helpful staff, great breakfast buffet, excellent location. Rooms in the second (old) building are a bit dated and cold (may use some air condition). Also there is opportunity to improve windows since even in rooms in the higher floors you can hear the street noise. In general pleasant stay.
I stayed in this hotel with my family and we were very happy with the accomodation. The buffet was fantastic and the rooms are spacious and clean. The only small remark is that the bed is very hard. Other than that, the service is five star rating. The location is great and safe.
Location: Located in La Floresta neighborhood, the Swissotel Quito is close to nearby shops and restaurants, and within a short taxi drive from Quito’s major sites.
Hotel Design. The hotel is in a modern building in the popular La Floresta neighborhood. The design is up-to-date, but straightforward (not overly trendy, which was fine with use). The hotel staff are efficient, professional, and helpful. Nearly all of the staff members were bilingual in Spanish and English. We stayed in this hotel twice, once at the beginning of our time in Ecuador and, then again, at the end of our trip. At the second visit, our assigned room smelled of cigarette smoke, despite its being a non-smoking room. The front desk handled the room change professionally, and a member of the bell staff moved our luggage to the new room while we were eating dinner.
Room. The rooms were large and comfortable, although I would have liked more easily accessible electrical outlets near the desk. Speaking of the desk, it was open on both sides and there were two chairs, which made it easy for the two of us to share the desk while catching up on email and photo-editing.
The bathroom was a decent size, with two sinks, a large shower, and great water pressure. We were provided with bottled water in the room at least once, if not twice, a day.
Food. The breakfast buffet is terrific, with all sorts of choices. There was an omelet station, three unique fruit juices each day, and dozens of dishes to satisfy everyone’s preferences. We had dinner in the hotel, but it was catered for our group, so I can’t speak to the broader menu. Overall, most people in our enjoyed our dinner selections, although I was not particularly impressed with the flavor.
Overall. Despite its being a formulaic chain hotel, I would recommend the Swissotel in Quito because of its professional staff, comfortable beds, and clean rooms.
Response from Supervisor M, Director de Relaciones con Clientes at Swissotel Quito
Responded 1 week ago
Thank you very much for your comment. We are very pleased to know you have enjoyed your stay with us, we are always improving ourselves to provide a high quality service. Hope we can host you again in a near future!