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Mercure Hotel Alameda

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#16 of 112 Hotels in Quito
Certificate of Excellence
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Mercure Hotel Alameda
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664 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Munising, Michigan
Reviewed 1 week ago

The Hotel Mercure was an absolutely splendid place to stay during our recent trip to Ecuador. We were there on three separate occasions and you couldn't ask for better attention, service and hospitality. The rooms are wonderful, the staff goes out of their way to treat you graciously and the breakfast buffet is superb!

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Helpful?
Thank Sandy and Mark E
Los Angeles, California
Reviewed 1 week ago

The staff did everything possible to make me feel welcome - they answered all of my questions, went out of their way to offer tips, directions, order taxis, etc. The room itself was large and beautiful. The hotel's location is excellent - close to parks and shopping, and not too far from the historic city center.

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Helpful?
Thank N433LZjohn
chile
Reviewed 1 week ago

average hotel in the middle of nowhere far from old quarter photos of deluxe suite is far better in website than actual room polite staff good handicrafts market at walking distance but for the rest of turist attraction need taxi next time will try palacio andaluz in old city center

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Helpful?
Thank welltraveledA
Manhattan Beach, California
Reviewed 26 October 2016

Spent four nights in a very spacious, modern and comfortable room on the seventh floor. Airport pick-up was on time. Hotel is a 15 min walk to Plaza Foch with lots of restaurant choices and less than 10 min cab ride (without traffic) to Old Quito. We found all the staff to be pleasant - housekkeepers, the guy who cooked...

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Helpful?
Thank Puffytraveler
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Jac L. On behalf of the team here at Mercure Hotel Alameda, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hote

Portland, Oregon
Reviewed 13 October 2016 via mobile

We stayed here as part of our tour in Ecuador and not was nice. Very touristy so pricing was high but the service levels were also high. I like the bar which had happy hour two for one drinks plus they also have a good menu of drinks for $5.00 so that was nice. Breakfast was included in our stay...

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Helpful?
1Thank WanderlustSal
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Guest On behalf of Alameda Mercure Hotel, we thank you for taking the time to share your valuable comments, which will enable us work on our continuous improvement. We are greatly sorry for the inconvenience arisen, and we hope to serve you in the near future. Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel

Sydney, Australia
Reviewed 8 October 2016 via mobile

Stayed here as part of a tour and I've stayed at Mercures around the world and this one was just as good. Always delivers, good service, clean rooms, restaurant food also good. Would definitely stay at a Mercure again. We had room 904 and it was very spacious. Good location can walk to most things.

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Helpful?
Thank Jac L
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Jac L. On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel

minneapolis
Reviewed 3 October 2016

This Mercure Hotel is great! Convenient location, close to the locals artists markets, great breakfast, big rooms with a wonderful king bed. Amenities in the bath are nice and the towels are plush. The staff at the front desk are incredibly kind and helpful. Gave me info on where to go with maps and info on "Hop on Hop off"...

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Helpful?
Thank seetheworld010
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel

Stewartsville, New Jersey
Reviewed 1 October 2016

Very nice hotel. We stayed 2 nights as part of a tour. Great breakfast with an interesting selection of local cuisine as well as omelets and standard fare.Go elsewhere for lunch and dinner for better and more economical choices; plenty in the area. Rooms were clean and beds comfortable and stylish. We had a suite. TV only in the bedroom....

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Helpful?
Thank rorudupa
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel

Vancouver, Canada
Reviewed 29 September 2016

Location is OK, though hotel has its age, it is well kept. Rooms are spacious, comfortable, bright and nice! Bathroom is clean, would prefer bath soap to shower gel. Not too happy with the restaurant or cafeteria. No iron or iron board in the room. Requested one, they brought one to my room, but that ironboard, was too good. You...

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Helpful?
Thank jchorell
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Guest On behalf of Alameda Mercure Hotel, we thank you for taking the time to share your valuable comments, which will enable us work on our continuous improvement. We are greatly sorry for the inconvenience arisen, and we hope to serve you in the near future. Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel

Williamsburg, Virginia
Reviewed 25 September 2016

This was a very nice hotel with good WiFi and convenient to great local shopping. The local market is about 2 blocks away. The hotel was very clean and you felt safe. On our last day there we had to check out at noon but our flight wasn't until much later. We asked if we could keep the room but...

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Helpful?
Thank ppark0927
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
The Mercure ALAMEDA Hotel, located in the heart of Quito, is the best place to stay and discover the wonders offered by this city, which is a World Heritage center. We have a variety of rooms for family and corporate events to satisfy all your needs. They are equipped with the latest in technology, which will ensure that your meeting is a success. We have now available the new Cipreses Mercure Ballroom Theater, the only one of its kind in Quito, with a capacity for 320 people. At the Spicy Bistro restaurant, you will find a world that will surprise you with an exquisite national and international cuisine. And to enjoy a delicious cocktail or glass of wine, we offer the GlobeWalker & Winebar, with a wine list selected by an exclusive tasting that the MERCURE Hotel Alameda. holds every year. We also offer our informal hanging-out spaces such as the Alameda Q, where a good coffee or a delicious appetizer are always available. Of course, our Bakery serves you the best cakes and pastries, which are ideal for take-out. At ALAMEDA Hotel Mercure, you will always have the guarantee of good service and excellent quality. ... more   less 

Additional Information about Mercure Hotel Alameda

Address: Ramon Roca E 4-122 | Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: ₹ 6,198 - ₹ 10,489 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Hotel Alameda 3.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Accor Grand Hotel Alameda Quito
Mercure Quito
Hotel Style:
#12 Business Hotel in Quito
#22 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Alameda staff and other travellers.
11 questions
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Edmonton, Canada
11 months ago
Rochester Hills Mi
over a year ago
Port Ewen, New York

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Questions? Get answers from Mercure Hotel Alameda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“An upper floor gives you great views of the city”
 of 5 bubbles sandyandmarke, 30 Nov 2016 | Read review
“If you need a room in finance center, this could be for you.”
 of 5 bubbles jchorell, 28 Sep 2016 | Read review
“Get room on south side..rooms in the front can get noisy at night..They love to party...”
 of 5 bubbles newyorkskyangel1, 13 Sep 2016 | Read review
“Higher floors have less street noise. We were on the 7th floor.”
 of 5 bubbles Judy2step, 8 Jun 2016 | Read review
“Ask for a room away from the street to limit the bright lights in the room”
 of 5 bubbles 164ulysses, 25 May 2016 | Read review
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