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Mercure Hotel Alameda

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#15 of 112 Hotels in Quito
Certificate of Excellence
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Mercure Hotel Alameda
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676 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Arvada, Colorado
Reviewed 1 week ago NEW

Stayed here before and after our trip to Galapagos. They made it easy by allowing us to leave our luggage here. The staff was warm and helped with everything I asked from the smallest to the most unique requests. They were very careful with the luggage when I told them I had very fragile items. The location is wonderful. You...

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Helpful?
Thank walkfree
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager MERCURE Hotel Alameda

Davison, Michigan
Reviewed 1 week ago via mobile

After reading all the reviews I decided to give it a try for a few days. They certainly lived up to all the praises. I could not ask for a friendly or more caring staff. After comparing prices between breakfast included and not included I decided to go with the not included and save $45 a nite. When I was...

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Helpful?
Thank lar3313
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager MERCURE Hotel Alameda

Reviewed 2 weeks ago

We've stayed at other Mercure's before and this one just raised the level of satisfaction for us. Centrally located in Mariscal area, Well priced, Friendly staff, Flexible staff and Reasonably nice Cafe. Basically, all the things a tourist family would want. We've a family with a 5 year old and we're strict vegetarians. The cafe provided us with enough options...

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Helpful?
Thank Suresh R
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Suresh On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager MERCURE Hotel Alameda

Bethlehem, Pennsylvania
Reviewed 4 weeks ago

We stayed at The Mercure for 2 nights before our trip to the Galapagos and for 1 night after our trip. The location of the hotel is in the new city a few easy blocks to a main square that has plenty of night life and restaurant options. There is an Oki Doki convenience store across the side street and...

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Helpful?
Thank shli4
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel

White Rock, Australia
Reviewed 10 December 2016

I stayed twice at the Mercure. I had a big spacey room to start with. The bed was comfortable which made the room above standard. The room looks brand new. the staff are helpful and friendly. I day dinner and breakfast in the restaurant and the food was good for the price. The staff in the restaurant were always helpful...

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Helpful?
Thank BrianLittle1
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel

Munising, Michigan
Reviewed 30 November 2016

The Hotel Mercure was an absolutely splendid place to stay during our recent trip to Ecuador. We were there on three separate occasions and you couldn't ask for better attention, service and hospitality. The rooms are wonderful, the staff goes out of their way to treat you graciously and the breakfast buffet is superb!

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Helpful?
Thank Sandy and Mark E
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Sandy On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hote

Los Angeles, California
Reviewed 29 November 2016

The staff did everything possible to make me feel welcome - they answered all of my questions, went out of their way to offer tips, directions, order taxis, etc. The room itself was large and beautiful. The hotel's location is excellent - close to parks and shopping, and not too far from the historic city center.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank N433LZjohn
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hote

chile
Reviewed 28 November 2016

average hotel in the middle of nowhere far from old quarter photos of deluxe suite is far better in website than actual room polite staff good handicrafts market at walking distance but for the rest of turist attraction need taxi next time will try palacio andaluz in old city center

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Thank welltraveledA
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Guest On behalf of Alameda Mercure Hotel, we thank you for taking the time to share your valuable comments, which will enable us work on our continuous improvement. We are greatly sorry for the inconvenience arisen, and we hope to serve you in the near future. Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel

Manhattan Beach, California
Reviewed 26 October 2016

Spent four nights in a very spacious, modern and comfortable room on the seventh floor. Airport pick-up was on time. Hotel is a 15 min walk to Plaza Foch with lots of restaurant choices and less than 10 min cab ride (without traffic) to Old Quito. We found all the staff to be pleasant - housekkeepers, the guy who cooked...

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Thank Puffytraveler
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Jac L. On behalf of the team here at Mercure Hotel Alameda, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hote

Portland, Oregon
Reviewed 13 October 2016 via mobile

We stayed here as part of our tour in Ecuador and not was nice. Very touristy so pricing was high but the service levels were also high. I like the bar which had happy hour two for one drinks plus they also have a good menu of drinks for $5.00 so that was nice. Breakfast was included in our stay...

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Helpful?
1Thank WanderlustSal
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Dear Guest On behalf of Alameda Mercure Hotel, we thank you for taking the time to share your valuable comments, which will enable us work on our continuous improvement. We are greatly sorry for the inconvenience arisen, and we hope to serve you in the near future. Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Mercure ALAMEDA Hotel, located in the heart of Quito, is the best place to stay and discover the wonders offered by this city, which is a World Heritage center. We have a variety of rooms for family and corporate events to satisfy all your needs. They are equipped with the latest in technology, which will ensure that your meeting is a success. We have now available the new Cipreses Mercure Ballroom Theater, the only one of its kind in Quito, with a capacity for 320 people. At the Spicy Bistro restaurant, you will find a world that will surprise you with an exquisite national and international cuisine. And to enjoy a delicious cocktail or glass of wine, we offer the GlobeWalker & Winebar, with a wine list selected by an exclusive tasting that the MERCURE Hotel Alameda. holds every year. We also offer our informal hanging-out spaces such as the Alameda Q, where a good coffee or a delicious appetizer are always available. Of course, our Bakery serves you the best cakes and pastries, which are ideal for take-out. At ALAMEDA Hotel Mercure, you will always have the guarantee of good service and excellent quality. ... more   less 

Additional Information about Mercure Hotel Alameda

Address: Ramon Roca E 4-122 | Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: ₹ 6,690 - ₹ 10,444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Hotel Alameda 3.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Accor Grand Hotel Alameda Quito
Mercure Quito
Hotel Style:
#12 Business Hotel in Quito
#22 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Alameda staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors, away from elevators. Ask for city view.”
 of 5 bubbles walkfree, 9 Jan 2017 | Read review
“5th and 7th Floor rooms seem to be newly renovated and spacious. We stayed on the 7th flloor”
 of 5 bubbles 319sureshr, 30 Dec 2016 | Read review
“Delux room is what I had and it was spacey”
 of 5 bubbles BrianLittle1, 10 Dec 2016 | Read review
“An upper floor gives you great views of the city”
 of 5 bubbles sandyandmarke, 30 Nov 2016 | Read review
“If you need a room in finance center, this could be for you.”
 of 5 bubbles jchorell, 28 Sep 2016 | Read review
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